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Paul

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Everything posted by Paul

  1. My apologies for the confusion. I wanted to say we only support non-removable hard drives (with the exception of hot swappable drives). -Paul
  2. Hi @BenjaSat, We've sunsetted the free offering. Existing free accounts will continue to work indefinitely however the system no longer accepts new registrations. -Paul
  3. Hi Todd, We only display directly attached storage devices for free disk space monitoring at this moment. Please add a feature request for this here. -Paul
  4. Hi Jayden, Refer to this forum post: -Paul
  5. Hi Janet, Please send an email to support@pulseway.com, our team will assist you on capturing trace logs from the antivirus and we'll reach out to Kaspersky Labs to troubleshoot the problem. -Paul
  6. No way right now to increase it. Can you describe the use case of the value you're trying to set? -Paul
  7. @jono1234 you're all set. Do let me know what you think of it! -Paul
  8. Hi @colsen, We've released today an update to the Windows Agent (v8.6.6) which detects the optional update released by Microsoft. It should reach your systems within 36 hours. -Paul
  9. Paul replied to 1A3's topic in iOS
    Hi there, Apologies for that, Widgets are only available for the Team plan at this moment. We will improve on the error message in the next release. -Paul
  10. Hi Rick, Pulseway will prioritize policies ahead of the local configuration. Please note that a filled checkbox (not empty or ticked) means that the local setting will be respected. -Paul
  11. You can change the threshold from the Server Admin -> Settings page (first tab, first setting if I am not mistaken). Let me know how it goes. -Paul
  12. You can use public cloud providers like Dropbox or Google Drive and then change their URLs to provide direct download links rather than holding pages. Here's a KB article (link) on this. -Paul
  13. The threshold is only configurable for the Team plan. You could have it notify you only after an hour too. -Paul
  14. Correct, that is not accessible by admins at this moment. -Paul
  15. It's not the Pulseway agent that sends the notification but just informs the server that if it no longer hears from the agent after a period of time to send the offline notification. -Paul
  16. @Velkei this feature is available for users on the Team plan. -Paul
  17. Hey JW, That would be early Q2 2021. -Paul
  18. Hi there, We will add support for the arm64 CPU architecture in the next Linux agent release. -Paul
  19. Hi there, You can make use of the "Send a notification when the computer is offline" notification (first one on the Pulseway Manager -> Notifications -> Status tab). -Paul
  20. Hi Aaron, We've discontinued the Pro plan in favor for the more feature complete Team plan however the Team plan starts from 10 systems. I apologize for the inconvenience this may cause. -Paul
  21. You can enable the offline notification just for one individual system if that's what you're looking for. Right now workflows are tied to the endpoint notifications. -Paul
  22. Yes, you can go to Server Admin -> Teams & Users -> All Users -> select the user you want to look up -> Details -> look for the email notifications checkbox. -Paul
  23. Hi there, Here's how you can manually install the service: cd C:\Windows\Microsoft.NET\Framework64\v4.0.30319 InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe" -Paul
  24. The API documentation comes with samples, you can either use postman, command line tools such as curl or code. For postman you should be able to find your way around after looking at some youtube tutorials. -Paul
  25. Hi there, Sorry for that, it seems that it also included the dot after the link. I've corrected it now. -Paul

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