Everything posted by Paul
- Custom Titles
-
Can't change patch management policy on group
Glad I could help! -Paul
-
Can't change patch management policy on group
Hi Tor, That's probably a policy from the Server Admin -> Configuration (or Systems -> Sites if you are on the Pro plan). Look at the Organization, Site and Agent Group to see if there's a Patch Management Policy assigned. -Paul
-
When starting remote control from mobile app under the user it now says their state and "connected to console" or "logged on to console" was this a change added to latest build?
Hi there, We have indeed changed the messages for the user sessions to match the exact wording using by the operating system. We usually post in the release notes major changes to the platform so this is not a noteworthy change. -Paul
-
Operation refused as the account has 2FA enabled - options?
Hi David, We are in the process of introducing API keys which will allow executing tasks for accounts with 2FA. In the meantime you can disable 2FA and use a long password or wait for the API changes. -Paul
-
Can you have a personal account for pulseway
Hi Nate, Unfortunately we have do not have a personal plan at this moment however if you are interested in giving a go for our Teams plan we can offer a trial using your gmail address as well. -Paul
-
Monitor - Performance - Debian
Hi Lars, You can enable CPU, RAM and HDD notifications from the configuration file at: /etc/pulseway/config.xml. Let me know how it goes. -Paul
- Pulseway Service failing to start up after System Update with "Configuration: expected ="
-
Agent 8.8.11 -Support Flag Change
Hi Nick, Many thanks for the report. Our development team has confirmed this as a defect and we're working on a fix. I'll keep you posted with updates as I get them. -Paul
-
Installed- configured - not working though.
Hi Ryan, Please PM me the config.xml file and I will review it. -Paul
-
Installed- configured - not working though.
Hi Ryan, It seems that your configuration file is broken. I'd reinstall the package and pay extra attention when editing the file to avoid breaking the XML structure (ideally change only the values that are between double quotes for starters and keep backup copies). To register your system use the pulseway-registration command. -Paul
-
Unable to monitor Windows Backup
My apologies, we do support Windows Server 2008R2 however Windows Server 2008 is not supported. Are you sure that the button is not disabled because of a configuration lock? Also make sure that you can load and use the WindowsServerBackup PowerShell module. If all's ok, you could try to force enable it by running this PowerShell command: Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\' -Name 'MonitorWindowsServerBackup' -Value '1' -Paul
-
Unable to monitor Windows Backup
Hi Joe, You can't. Pulseway uses PowerShell cmdlets to integrate with Windows Server Backup which are not supported on Windows Server 2008R2. -Paul
-
Installation on Raspberry Pi 4 running Ubuntu 20.04.2 LTS?
We've launched support for arm64: https://www.pulseway.com/download/pulseway_arm64.deb. Enjoy! -Paul
-
Can't log into webapp
Hi Shean, Are you logging into https://my.pulseway.com? If so, what is the error message? -Paul
- Offline System Applications & Asset Info
- Offline System Applications & Asset Info
-
AV Policy creation for Bitdefender
Hi Jeremy, Unfortunately Bitdefender doesn't support yet creating policies through their APIs however you can definitely deploy the Antivirus software using the default policy in the GravityZone and then customize it directly from their portal at any time. -Paul
-
Update 3rd Party applications eg, adobe, quickbooks, zoom, etc
The process is simple: Detect if the software is installed and if not download the installer and run it silently. -Paul
-
New mobile device registration - can't login - lost backup codes
Hey Cristi, Please reach out to support@pulseway.com and we can assist on recovering access to your account. -Paul
-
Remote lock/wipe
Here's a remote wipe script you can use: https://github.com/paulcsiki/pulseway-scripts/blob/main/remote-wipe/report-bitlocker-status.ps1 -Paul
- BitDefender: Endpoint deployment and management
- BitDefender: Endpoint deployment and management
-
BitDefender: Endpoint deployment and management
If you send the install command to your agents it will detect an already installed Bitdefender endpoint or it will install it if it's not present. Bitdefender does not allow 3rd party applications to edit policies at this moment. Check to see that you don't have an antivirus policy configured under the Server Admin -> Configuration that disables manual antivirus management. First start the Bitdefender trial from the WebApp -> Antivirus -> License (if you haven't already done so) and then from the WebApp -> Antivirus -> Agent Status you can deploy the antivirus endpoint. -Paul
-
Task (skipped)
Hi Mark, Release notes are in the about section of the Pulseway Manager for the Windows agent. We usually only announce major product improvements but we will consider extending the granularity of our announcements. -Paul