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Paul

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Everything posted by Paul

  1. Hi Nate, Unfortunately we have do not have a personal plan at this moment however if you are interested in giving a go for our Teams plan we can offer a trial using your gmail address as well. -Paul
  2. Hi Lars, You can enable CPU, RAM and HDD notifications from the configuration file at: /etc/pulseway/config.xml. Let me know how it goes. -Paul
  3. Hey Peter, That's odd. Please PM me your config.xml file and I'll look into it. -Paul
  4. Hi Nick, Many thanks for the report. Our development team has confirmed this as a defect and we're working on a fix. I'll keep you posted with updates as I get them. -Paul
  5. Hi Ryan, Please PM me the config.xml file and I will review it. -Paul
  6. Hi Ryan, It seems that your configuration file is broken. I'd reinstall the package and pay extra attention when editing the file to avoid breaking the XML structure (ideally change only the values that are between double quotes for starters and keep backup copies). To register your system use the pulseway-registration command. -Paul
  7. My apologies, we do support Windows Server 2008R2 however Windows Server 2008 is not supported. Are you sure that the button is not disabled because of a configuration lock? Also make sure that you can load and use the WindowsServerBackup PowerShell module. If all's ok, you could try to force enable it by running this PowerShell command: Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\' -Name 'MonitorWindowsServerBackup' -Value '1' -Paul
  8. Hi Joe, You can't. Pulseway uses PowerShell cmdlets to integrate with Windows Server Backup which are not supported on Windows Server 2008R2. -Paul
  9. We've launched support for arm64: https://www.pulseway.com/download/pulseway_arm64.deb. Enjoy! -Paul
  10. Hi Shean, Are you logging into https://my.pulseway.com? If so, what is the error message? -Paul
  11. Android pushes the automatic updates in phases to avoid DDOS-ing itself when a popular app gets updated. I think all devices get the update within a week though. -Paul
  12. Is that a Windows system? Also are you running version 8.8.9 on your phone? -Paul
  13. Hi Jeremy, Unfortunately Bitdefender doesn't support yet creating policies through their APIs however you can definitely deploy the Antivirus software using the default policy in the GravityZone and then customize it directly from their portal at any time. -Paul
  14. The process is simple: Detect if the software is installed and if not download the installer and run it silently. -Paul
  15. Hey Cristi, Please reach out to support@pulseway.com and we can assist on recovering access to your account. -Paul
  16. Here's a remote wipe script you can use: https://github.com/paulcsiki/pulseway-scripts/blob/main/remote-wipe/report-bitlocker-status.ps1 -Paul
  17. A simple logout and login again should do the trick, can you confirm? Yes, that is the case. We will be migrating the license into the new system in the upcoming days. -Paul
  18. Hi Dragos, Under the WebApp -> Antivirus -> Agent Status you should see BitDefender listed for Windows Agents. If it's still not showing up, try logging in again into the WebApp. -Paul
  19. If you send the install command to your agents it will detect an already installed Bitdefender endpoint or it will install it if it's not present. Bitdefender does not allow 3rd party applications to edit policies at this moment. Check to see that you don't have an antivirus policy configured under the Server Admin -> Configuration that disables manual antivirus management. First start the Bitdefender trial from the WebApp -> Antivirus -> License (if you haven't already done so) and then from the WebApp -> Antivirus -> Agent Status you can deploy the antivirus endpoint. -Paul
  20. Hi Mark, Release notes are in the about section of the Pulseway Manager for the Windows agent. We usually only announce major product improvements but we will consider extending the granularity of our announcements. -Paul
  21. Hey Mark, Agent version 8.8.4 was released on Monday and it takes about 24 hours to propagate so I think you may be confusing this with the solution 8.8.3 release. -Paul
  22. Hi @Milind Patel, We enforce the first few posts of new members to go into a moderation queue in order to combat forum spam. I can check to see what has happened with your post, can you please tell me what topic subject you've used? -Paul
  23. Hi there, Can you let me what antivirus product (if any) you have on the agent and client side? -Paul
  24. Hi @flydev, Apologies for that. Our hosting provider GigeNET had a scheduled network maintenance which was expected to upgrade the network infrastructure and it has caused continuous interruptions for the storage network used by the database clusters which eventually has caused the database connection to be interrupted. Our team has identified the issue and resolved it. All services are now operational. We apologize for the inconvenience caused. -Paul
  25. Hi Nathan, Apologies for that. Our hosting provider GigeNET had a scheduled network maintenance which was expected to upgrade the network infrastructure and it has caused continuous interruptions for the storage network used by the database clusters which eventually has caused the database connection to be interrupted. Our team has identified the issue and resolved it. All services are now operational. We apologize for the inconvenience caused. -Paul
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