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Everything posted by Paul

  1. Correct, that is not accessible by admins at this moment. -Paul
  2. It's not the Pulseway agent that sends the notification but just informs the server that if it no longer hears from the agent after a period of time to send the offline notification. -Paul
  3. @Velkei this feature is available for users on the Team plan. -Paul
  4. Hi there, We will add support for the arm64 CPU architecture in the next Linux agent release. -Paul
  5. Hi there, You can make use of the "Send a notification when the computer is offline" notification (first one on the Pulseway Manager -> Notifications -> Status tab). -Paul
  6. Hi Aaron, We've discontinued the Pro plan in favor for the more feature complete Team plan however the Team plan starts from 10 systems. I apologize for the inconvenience this may cause. -Paul
  7. You can enable the offline notification just for one individual system if that's what you're looking for. Right now workflows are tied to the endpoint notifications. -Paul
  8. Yes, you can go to Server Admin -> Teams & Users -> All Users -> select the user you want to look up -> Details -> look for the email notifications checkbox. -Paul
  9. Hi there, Here's how you can manually install the service: cd C:\Windows\Microsoft.NET\Framework64\v4.0.30319 InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe" -Paul
  10. The API documentation comes with samples, you can either use postman, command line tools such as curl or code. For postman you should be able to find your way around after looking at some youtube tutorials. -Paul
  11. Hi there, Sorry for that, it seems that it also included the dot after the link. I've corrected it now. -Paul
  12. Hi there, This usually happens when you make too many invalid requests (like 404s). The restriction is lifted after 24 hours though. -Paul
  13. Hi Ale, Workflows are triggered by notifications or when systems are added. Would triggering an automation task work for you? If so, we have an API for that available at https://api.pulseway.com -Paul
  14. Hi @it4hoomanz, We're making changes to the plans to be more accessible for everyone. Please PM me how many systems you're looking to monitor. -Paul
  15. Paul

    RDP vs Pulseway

    Hi there, Pulseway doesn't interfere with the remote desktop services as it doesn't rely on the RDP protocol to control the computer. We use a proprietary protocol which doesn't consume CALs for remote sessions. -Paul
  16. I've sent you a PM. -Paul
  17. Hi @snowstorm, Are you experiencing the same issue? If so, please contact support@pulseway.com and our technicians will assist you. -Paul
  18. Hi there, Can you please add this to our feature tracker over here: https://pulseway.featureupvote.com? Thank you, -Paul
  19. Sorry, it's called Use Dedicated Server. The dedicated server is the instance name of your Pulseway instance like company.pulseway.com or the FQDN of your on-prem server. -Paul
  20. Hi Bjarne, Make sure that you enter the Team instance name in the Custom Server box too. -Paul
  21. Paul

    Maintenance mode

    You can configure one system with the schedule you want and you can script the registry changes from HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\MaintenanceSchedule. You can also remotely edit the configuration of online windows systems through the Pulseway Dashboard desktop app. -Paul
  22. Paul

    Maintenance mode

    Hi Kirsten, There sure are. In the other settings of policies you can set up maintenance windows but this feature is also available in the Pulseway Manager under the Settings -> Maintenance Schedule tab. -Paul
  23. This is configurable through a policy on the webapp or directly on the agent through the Pulseway Manager under the Notifications -> Performance tab. -Paul
  24. Hi Luca, Yes, you'd need a high CPU notification configured to 68% to allow some margin of error and then on the workflow side to check if the top process file name matches the one you're targeting then to restart the target service. Otherwise to call "Send Alert" action to normally send the push / email notification. -Paul
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