it4hoomanz Posted February 16, 2021 Share Posted February 16, 2021 Hello all, I am trying to upgrade my Pulseway Free account to a paid Pro account, but I have ran into two issues: -First, I made the mistake of making a Team account thinking I was upgrading to the Pro account. I only noticed my mistake after seeing the 10 license minimum requirement. I do not have the option of deleting/closing the account. What would be the best way of doing that? -Second, when trying to use the link my.pulseway.com/main/subscription/manage I am receiving the error "Payments system is not available. (106)" Not seeing any other way to upgrade. Any thoughts or am I going about that the wrong way? Thanks all! Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 16, 2021 Administrators Share Posted February 16, 2021 Hi @it4hoomanz, We're making changes to the plans to be more accessible for everyone. Please PM me how many systems you're looking to monitor. -Paul it4hoomanz 1 Link to comment Share on other sites More sharing options...
AaronW Posted February 27, 2021 Share Posted February 27, 2021 I'm actively getting this issue where I get the error 106 when I try to upgrade. I'm trying to upgrade from Free to Pro. I'm looking to monitor 5-6 systems. Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 27, 2021 Administrators Share Posted February 27, 2021 Hi Aaron, We've discontinued the Pro plan in favor for the more feature complete Team plan however the Team plan starts from 10 systems. I apologize for the inconvenience this may cause. -Paul Link to comment Share on other sites More sharing options...
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