it4hoomanz 0 Posted February 16 Share Posted February 16 Hello all, I am trying to upgrade my Pulseway Free account to a paid Pro account, but I have ran into two issues: -First, I made the mistake of making a Team account thinking I was upgrading to the Pro account. I only noticed my mistake after seeing the 10 license minimum requirement. I do not have the option of deleting/closing the account. What would be the best way of doing that? -Second, when trying to use the link my.pulseway.com/main/subscription/manage I am receiving the error "Payments system is not available. (106)" Not seeing any other way to upgrade. Any thoughts or am I going about that the wrong way? Thanks all! Quote Link to post Share on other sites
Administrators Paul 185 Posted February 16 Administrators Share Posted February 16 Hi @it4hoomanz, We're making changes to the plans to be more accessible for everyone. Please PM me how many systems you're looking to monitor. -Paul it4hoomanz 1 Quote Link to post Share on other sites
AaronW 0 Posted February 27 Share Posted February 27 I'm actively getting this issue where I get the error 106 when I try to upgrade. I'm trying to upgrade from Free to Pro. I'm looking to monitor 5-6 systems. Quote Link to post Share on other sites
Administrators Paul 185 Posted February 27 Administrators Share Posted February 27 Hi Aaron, We've discontinued the Pro plan in favor for the more feature complete Team plan however the Team plan starts from 10 systems. I apologize for the inconvenience this may cause. -Paul Quote Link to post Share on other sites
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