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Everything posted by Jamie Taylor
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Client Manager for PSA Client Portal / Close Tickets
Jamie Taylor replied to BaDvs3viL's topic in General
Thanks for your suggestion, please feel free to share the same in our roadmap page: https://pulseway.featureupvote.com/ -
Hey @GunLake, I have created a ticket for you request, as our support team may need your log files to look into the issue. They should reach out to you shortly regarding this.
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Remote Login for Windows Remotely login into monitored systems through the Pulseway ecosystem without disclosing credentials to people in front of the computer. This feature can be enabled from endpoint policies or locally on each system. Allow End-Users to Disable Remote Control Within an endpoint policy, once you enable the system tray icon for end-users, you can now also enable the option to locally disable remote control on each system from within the system tray context menu. Remote Control Performance Metrics We have added a mechanism in Remote Control to capture and measure various performance statistics to help you understand the performance of a session, and to help us continue to improve performance of the product. Much of the work is done behind the scenes, but you'll find a new menu setting in Remote Control called “Show Session Health” which, if enabled, displays a visual indication of session RTT (Round Trip Time). In addition, we have also added a menu setting called “Send Report” which allows you to provide us quickly and easily with feedback of your session, which will automatically include the performance statistics. UI Update As part of our ongoing effort to modernize and standardize the UI, the Patch Management History page has been redesigned. General Improvements Custom Fields CSV Report Template now renders custom field values as columns rather than having each value on a separate row Fixed an issue with the mobile app not rendering certain modal dialogs on iPads running iOS 12 Fixed an issue where the exported CSV document would contain data in an incorrect format
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You can now discover computers from Active Directory through the Discovery & Deployment probes if they are a domain member. Additionally, you can now deploy the Pulseway Windows Agent through Group Policy Objects for all domain-joined computers or for just a selection of Organizational Units. This will automatically enrol newly added computers in Active Directory to Pulseway and place them in the correct Agent Group which in turn will apply the endpoint monitoring policies, optionally install an antivirus product, and start managing operating system and 3rd party patches too.
- 1 reply
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- windows
- configuration
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(and 2 more)
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Hey, have raised a ticket for your query, our team will assist you with this query. Thank you!
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Please free to include your suggestions here: https://pulseway.featureupvote.com/, out dev team will work on it based on priorities. Thank you!
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Hey @Matthew Kendrick, please feel free to drop your suggestions here: https://pulseway.featureupvote.com/
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Hey @dock999, looks like you need Pusleway for personal purpose. Unfortunately, our free version isn't available as of now. However, if you still want to keep Pulseway, our paid version starts at a minimum of 20 devices and if you're interested in it, please DM me. Good day mate!
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365 email configuration
Jamie Taylor replied to Krishna Prasad's topic in Installation & Configuration
Have raised a ticket for your request, our team will reach out to you regarding this. -
That's a good news.
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Great!
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Billing Address export to QuickBooks - removes company name
Jamie Taylor replied to Gretchen Bren's topic in General
Raised a ticket for you, our team will get in touch with you regardig the same. Thank you! -
Please join our Discord channel here: https://discord.gg/z5MHQV5YFT, we do quarterly lounges/ meetings where you can talk with our team directly and ask your queries. You can also raise your suggestions here: https://pulseway.featureupvote.com/
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Yes @dock999, as of now Pulseway is only available for businesses. Are you looking to purchase Pulseway license? May I know how many devices are you looking to manage with Pulseway?
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Email file on android client and web client not showing up
Jamie Taylor replied to RandomBagel's topic in Bugs
Created a ticket for your query, our team will reach out to you shortly. -
Default Tickets Listing Click Behavior not working
Jamie Taylor replied to Scott Range's topic in Bugs
Raised a ticket for your query, our team will reach out to you shortly. -
Change Status / Assignee from Queue / View
Jamie Taylor replied to Scott Range's topic in Feature Requests
Hey @Scott Range appreciate your thoughts, please share your suggestions here: https://pulseway.featureupvote.com/ -
See latest ticket update on title hover
Jamie Taylor replied to Scott Range's topic in Feature Requests
Hey @Scott Range, please share your suggestions here: https://pulseway.featureupvote.com/ -
With the latest update to Endpoint Policies, you can configure Windows Processes directly in the Web Application using the NEW Processes category.
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Hey @Noah Gilbert this update hasn't been rolled out yet. Will update this thread once we do it.
- 7 replies
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- enterprise
- installation
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(and 4 more)
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Hey @kramttocs, I have raised a ticke for your query. Our team will reach out to your regarding this.
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Monitoring of internal Certificates stays at "checking"
Jamie Taylor replied to JohnnyJoker's topic in Bugs
Hey @JohnnyJoker, I have raised a support ticket for your assistance. Our team will contact you shortly regarding this. -
Hey @Brant, I have raised a support ticket for your query. Our team will reach out to you shortly.