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Unable to Sign into Pulseway Windows Agent

Jack Stockley

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After a fresh install on Windows 10, the Pulseway Agent installs, but does not allow me to sign in. When opening the application, I am greeted with this screen image.thumb.png.aefef6e494def9c392f8e51429666ac2.png


When I click on "Register System" I am greeted with this screen



After entering my Username and checking the box "I do not have an instance name", I get this error message 



I have re-installed multiple times, tried to manually start the service in services.msc, which gives me this error


I have also made sure my PC is up to date, currently running Windows 10 Home build 19045.2546.


Any ideas why I might be seeing this error message/ why the Password field is greyed out?


Thanks Jack

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  • 1 year later...
On 1/24/2023 at 1:48 PM, Jack Stockley said:

I found a temporary fix for this. Download the previous version 9.0.1 from the Internet archive, register the system, then update pulseway to version 9.1

Hey @Jack Stockley, I have been trying to figure out how to download a previous version for months. Are you able to share how you were able to do that?

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