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Unable to Sign into Pulseway Windows Agent


Jack Stockley
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After a fresh install on Windows 10, the Pulseway Agent installs, but does not allow me to sign in. When opening the application, I am greeted with this screen image.thumb.png.aefef6e494def9c392f8e51429666ac2.png

 

When I click on "Register System" I am greeted with this screen

image.thumb.png.c254d89730efc3fc9b3ef0985ff81584.png

 

After entering my Username and checking the box "I do not have an instance name", I get this error message 

441030260_Screenshot2023-01-20at9_38_19PM.png.eba2ca8d29c11379d6012d65c15bc270.png

 

I have re-installed multiple times, tried to manually start the service in services.msc, which gives me this error

image.png.f63eebcddd7d7f19d3f00a2b6bab8a3b.png

I have also made sure my PC is up to date, currently running Windows 10 Home build 19045.2546.

 

Any ideas why I might be seeing this error message/ why the Password field is greyed out?

 

Thanks Jack

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