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Everything posted by Jamie Taylor
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This was a known issue with Pro & Free versions of Pulseway, people using the Team version are not impacted. However, the issue is now resolved.
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Unfortunately this isn't in our dev team's priority now, please feel free to vote for it via our roadmap voting page: https://pulseway.featureupvote.com/
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I have raised the concern with our Dev team, will keep you guys informed.
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Have raised a ticket to support, our team should assist you on this.
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Write back Date from Batchscript into output variable
Jamie Taylor replied to ITCommander's topic in Bash
Have raised a ticket for your query, our team will contact your regarding this. -
Our roadmap page should give some insghts on the upcoming/planned features that are in demand: https://pulseway.featureupvote.com/
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Custom email template interfers with client portal invite
Jamie Taylor replied to ITiseasy's topic in General
Can you please follow up via the email thread I created for you, that way our support team can assist you better. -
Thanks for your thoughts, please share your suggestions here: https://pulseway.featureupvote.com/
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Raised a support ticket for your issue, our team will assis you on this.
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Am sure there are few users who do that, but other features can come in handy eventually. Am Jamie, community manager at Pulseway, let me know if you need some clarity on patching.
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Have raised a support ticket for this query, our team will assist you regarding this.
- 3 replies
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- windows
- configuration
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(and 1 more)
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Pulseway Remote control installation to network folder fails
Jamie Taylor replied to DarkNasuada's topic in Bugs
Have raised a support ticket for this query, our team will assist you regarding this. -
BitDefender: Endpoint deployment and management
Jamie Taylor replied to Jamie Taylor's topic in General
I have raised a support ticket for your query, our team will assist your regarding the same.- 24 replies
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Have raised a support ticket for your query. Our team will assist you on this.
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Have raised a support ticket for your query, our team will assist you on this.
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We are aware of this issue and it will be fixed next week.
- 7 replies
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- windows
- bug report
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(and 2 more)
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Hey Guys, I have raised a support ticket for your query. Our team will contact you regarding this.
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Custom email template interfers with client portal invite
Jamie Taylor replied to ITiseasy's topic in General
Hi @ITiseasy did our support team reach out to you via mail? -
Forced Data Refresh on Reports / Applications?
Jamie Taylor replied to Peter Schleritzko's topic in Other
Hey @Pascal, it should refresh within 24 hours. If not, can you please contact our team support@pulseway.com, they will help investigating this delay. -
Hey @dimitri.gillet, I have raised a support ticket for your query and our team will get in touch with you regarding the same.
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Hey @NoobTube, have raised a support ticket for your query, our team will contact you soon. Thank you!
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Hey, would you like our team to assist you with this?
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Hello Everyone, We had a downtime yesterday, here is what happened, and how we are trying to avoid it moving forward. On November 2nd, we've received notifications that the database cluster has crashed and upon further investigation we've determined that the iSCSI storage was unresponsive. After reaching out to the hosting provider we've found out that they have experienced multiple drive failures on the SAN and that the disk got locked during the array rebuild process. They managed to get it unlocked but because the array was still rebuilding and operating at a lower I/O capacity, turning on the database cluster resulted in the disk locking again resulting in more crashes. At that point, we've decided to switch to a more modern storage solution which is SSD-backed and provides better disk I/O ops capacity which has resolved the issue and also provides a great performance boost. regards, Jamie Taylor, Social and Community Manager, Pulseway.