General

171 topics in this forum

1. Pulseway down?

   By Billy Bui, 12 hours ago
   • 2 replies
   • 73 views
   • 
   • Paul
   • 11 hours ago

2. Reporting Who Marked Tickets as Complete

   By Denney Fifield, April 24
   • 1 reply
   • 374 views
   • 
   • StefanMcl_Pulseway
   • April 24

3. How to set product Cost using API?

   By carvic, April 19
   • 0 replies
   • 184 views
   • 
   • carvic
   • April 19

4. Email Parser and Outbound Email Configuration in PSA

   By PaulP, October 5, 2020
   • 5 replies
   • 2.8k views
   • 
   • katesmith1304
   • March 1

5. Response to Email creating multiple tickets

   By mdsmith, February 3, 2022
   • 2 replies
   • 714 views
   • 
   • Mike Newland
   • February 24

6. Can we link our 3CX phones into the PSA for calls and logs

   By Gary Haberl, February 7, 2018
   • 6 replies
   • 2.9k views
   • 
   • Daniel B
   • February 24

7. Us Data Constraints - Intermittent Performance Issues

   By StefanMcl_Pulseway, February 16
   • 0 replies
   • 788 views
   • 
   • StefanMcl_Pulseway
   • February 16

8. Mobile app missing a few features

   By Mike Newland, February 13
   • 1 reply
   • 231 views
   • 
   • StefanMcl_Pulseway
   • February 15

9. Can we use Google to authenticate to Pulseway PSA?

   By Mike Newland, February 10
   • 3 replies
   • 231 views
   • 
   • StefanMcl_Pulseway
   • February 14

10. Client Portal doesn't display Assignee

    By Mike Newland, February 10
    • 3 replies
    • 206 views
    • 
    • StefanMcl_Pulseway
    • February 14

11. URGENT: Planned PSA Downtime: 18th February 00:00 - 06:00 am

    By StefanMcl_Pulseway, February 13
    • 0 replies
    • 202 views
    • 
    • StefanMcl_Pulseway
    • February 13

12. Default reply (from) templates per user / Or move signature to the reply

    By Haydn Wright, January 23
    • 1 reply
    • 435 views
    • 
    • Jamie Taylor
    • January 30

13. PSA Automatically refresh/show new tickets after email parser

    By Haydn Wright, August 16, 2022
    • 5 replies
    • 975 views
    • 
    • Miro
    • December 29, 2022

14. 2FA Can not log in New phone

    By DwayneD, December 17, 2022
    • 0 replies
    • 355 views
    • 
    • DwayneD
    • December 17, 2022

15. Trying to upgrade account

    By CalvinNT, October 17, 2022   

    • configuration
    • webapp
    • 1 reply
    • 1.1k views
    • 
    • Jamie Taylor
    • October 19, 2022

16. Pulseway installation on Web Server that uses 443

    By Kevine, September 27, 2022
    • 2 replies
    • 456 views
    • 
    • Kevine
    • October 13, 2022

17. Device on time

    By Zacs, October 5, 2022
    • 0 replies
    • 385 views
    • 
    • Zacs
    • October 5, 2022

18. How to make a template for Tickets

    By ITiseasy, September 27, 2022
    • 1 reply
    • 489 views
    • 
    • Jamie Taylor
    • September 29, 2022

19. PSA - New ticket option "Source"

    By ITiseasy, September 29, 2022
    • 0 replies
    • 395 views
    • 
    • ITiseasy
    • September 29, 2022

20. Remote Control - Errors when trying to use Private Remote Desktop Session options

    By RandyChuck, August 19, 2022
    • 1 reply
    • 495 views
    • 
    • Jamie Taylor
    • August 30, 2022

21. PSA Note Template Blank

    By mdsmith, September 7, 2021
    • 1 reply
    • 1.6k views
    • 
    • abievoller7
    • August 22, 2022

22. Hide unused PSA ticket fields

    By TonyC, July 19, 2022
    • 1 reply
    • 1.2k views
    • 
    • Jamie Taylor
    • July 20, 2022

23. PSA pulseway tickets integration to MS outlook

    By dada, June 16, 2022
    • 0 replies
    • 771 views
    • 
    • dada
    • June 16, 2022

24. Workflow for tickets also generating a Generic response from the PSA system

    By Brad Jones, June 10, 2022
    • 0 replies
    • 524 views
    • 
    • Brad Jones
    • June 10, 2022

25. Workflow rule to notify primary resource when ticket is assigned

    By RandyChuck, May 29, 2022
    • 1 reply
    • 476 views
    • 
    • RandyChuck
    • May 29, 2022