General

156 topics in this forum

1. Pulseway PSA Maintenance Window

   By Paul, July 9, 2018
   • 0 replies
   • 4.4k views
   • 
   • Paul
   • July 9, 2018

2. PSA Automatically refresh/show new tickets after email parser

   By Haydn Wright, August 16
   • 3 replies
   • 295 views
   • 
   • Haydn Wright
   • September 13

3. Remote Control - Errors when trying to use Private Remote Desktop Session options

   By RandyChuck, August 19
   • 1 reply
   • 125 views
   • 
   • Jamie Taylor
   • August 30

4. PSA Note Template Blank

   By mdsmith, September 7, 2021
   • 1 reply
   • 1.1k views
   • 
   • abievoller7
   • August 22

5. Hide unused PSA ticket fields

   By TonyC, July 19
   • 1 reply
   • 747 views
   • 
   • Jamie Taylor
   • July 20

6. PSA pulseway tickets integration to MS outlook

   By dada, June 16
   • 0 replies
   • 372 views
   • 
   • dada
   • June 16

7. Email Parser and Outbound Email Configuration in PSA

   By PaulP, October 5, 2020
   • 4 replies
   • 1.8k views
   • 
   • margotrecordings2
   • June 10

8. Workflow for tickets also generating a Generic response from the PSA system

   By Brad Jones, June 10
   • 0 replies
   • 168 views
   • 
   • Brad Jones
   • June 10

9. Can we link our 3CX phones into the PSA for calls and logs

   By Gary Haberl, February 7, 2018
   • 3 replies
   • 1.7k views
   • 
   • Gary Haberl
   • June 7

10. Workflow rule to notify primary resource when ticket is assigned

    By RandyChuck, May 29
    • 1 reply
    • 192 views
    • 
    • RandyChuck
    • May 29

11. Contract limitations and workarounds

    By Sean, January 29, 2019
    • 6 replies
    • 2.2k views
    • 
    • RandyChuck
    • May 29

12. Client Manager for PSA Client Portal / Close Tickets

    By BaDvs3viL, May 4
    • 1 reply
    • 323 views
    • 
    • Jamie Taylor
    • May 23

13. Pulseway PSA Hebrew Language Issue

    By Dvir, May 11
    • 0 replies
    • 219 views
    • 
    • Dvir
    • May 11

14. pulseway - how users can create a help ticket

    By Khang, March 7
    • 6 replies
    • 701 views
    • 
    • NovaComputers
    • April 2

15. Autoresolve tickets after followups have been completed

    By NEWUSER, March 23   

    • feature request
    • 0 replies
    • 280 views
    • 
    • NEWUSER
    • March 23

16. Custom Type URL - Hyperlink or Button

    By Matthew Kendrick, March 12   

    • feature request
    • 1 reply
    • 327 views
    • 
    • Jamie Taylor
    • March 18

17. Additional Date Codes

    By Matthew Kendrick, March 12   

    • feature request
    • 1 reply
    • 268 views
    • 
    • Jamie Taylor
    • March 18

18. Billing Address export to QuickBooks - removes company name

    By Gretchen Bren, March 2
    • 1 reply
    • 252 views
    • 
    • Jamie Taylor
    • March 10

19. Pulseway network counter for a specific port over a specific time period

    By Derick, February 14
    • 1 reply
    • 379 views
    • 
    • Mark G38
    • February 15

20. Response to Email creating multiple tickets

    By mdsmith, February 3
    • 1 reply
    • 353 views
    • 
    • Jamie Taylor
    • February 4

21. See existing client tickets when opening a new ticket.

    By Gary Haberl, December 14, 2021   

    • feature request
    • 3 replies
    • 782 views
    • 
    • Jamie Taylor
    • January 17

22. Issuing credit notes

    By Kerry, February 4, 2021
    • 1 reply
    • 680 views
    • 
    • Gary Haberl
    • January 8

23. Intgration with Work Order Apps

    By B1TS Ben, January 5   

    • feature request
    • 1 reply
    • 473 views
    • 
    • Jamie Taylor
    • January 6

24. Search service ticket via time entries.

    By Gary Haberl, December 14, 2021   

    • feature request
    • 1 reply
    • 371 views
    • 
    • Jamie Taylor
    • December 16, 2021

25. Optional Note Required?

    By john.overton, November 25, 2021
    • 0 replies
    • 494 views
    • 
    • john.overton
    • November 25, 2021