Jump to content

How to remove Items from Billing


BurseyC

Recommended Posts

Hi,

 

I have turned off 3 Client Servers and I want to remove them from my Billing. The Billing screen shows that I have 3 Server licenses and that I am using 0, when I try to reduce the number, I get a popup that says:

You are currently using 3 licenses, you need to remove a server before you can decrease the order quantity.

 

I have no problem adding licenses but removal is a problem.  I've sent a two emails in the last two months to my Account Manager with no response.

 

Anybody know how to remove the Servers?

 

Thanks, appreciate it.

 

Craig

 

 

 

 
 
 
 
Link to comment
Share on other sites

  • 4 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...