
Everything posted by Jamie Taylor
- Search Pulseway by device serial number. - Please! We need this!
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Pulseway down again?
Earlier today we experienced storage issues with our hosting provider in the US hosting center which caused our database server to continuously crash. Service was resumed by 7:30am ET. Unfortunately some users appear to be experiencing similar issues at the moment. We apologize for any inconvenience and are actively working on a resolution to restore service to everyone as soon as possible.
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Custom email template interfers with client portal invite
Hey @ITiseasy, I have created a support ticket for your query, our team will assist you with the same. Thank you!
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Client portal widget
Thanks for your thoughts @ITiseasy, please add your suggestions to our roadmap: https://pulseway.featureupvote.com/
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Deploying agent with Microsoft Intune
Hey @RandyChuck, have created a ticket for you query, our team will assist you regarding this. Thank you!
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Is pulseway down or is it just me?
Hey @Martin Astley, We've worked with the hosting provider and have restored the service.
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PULSEWAY website
Hey @Matt Armfield, our team will be reaching out to you shortly regarding this, and will facilitate the sign up for you. Thank you!
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Windows Updates - Group Policy Config
Hey @jseydewitz & @ACove, if you need some thoughts from your fellow users you can also join our Pulseway Discord Server to get a faster response.
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Forced Data Refresh on Reports / Applications?
This is because the reports take 12-24hrs to refresh.
- 978002: Grant Type Required?
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Pulseway Remote Control Do Not Reconnect
It's via email, you must have received a copy. If you couldn't find it, can you please raise this query to support@pulseway.com, they will be able to assist you on this.
- 'This device is pending approval' but nowhere to be found to be approved.
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Email Parser not connecting anymore
Great to know this has been resolved, if you have any other queries, please feel free to mail our support team at support@pulseway.com
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Remote Agent Question.
You can fetch the agent connectivity logs by configuring offline alerts.
- Trying to upgrade account
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How to make a template for Tickets
Our support team will contact your regarding this query.
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Pulseway installation on Web Server that uses 443
Raised a ticket for your query, our team will contact your regarding the same.
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ARGH! - Trying to install Vonage Business App onto a Workstation
Hey, I have raised a support ticket for your query on the script. Our team will assist you regarding the same.
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Search a machine by user's name
Thanks for the suggestion @KTurner
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Pulseway Client Configuration Script
Thanks for the update @TorW, appreciate it. Will keep you guys posted.
- Remote control connection on Apple MacBook Pro with M1 Pro chip or MacBook Air with M2 chip blurry
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Linux config.xml Documentation
Hey, I have raised a ticket for your query, our team will assist you regarding the same.
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Pulseway Remote Control Do Not Reconnect
Hey, I have raised a ticket regarding your query, our team clarify the same for you. Good day!
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Restart PC in Safe Mode
Please drop your suggestions here: https://pulseway.featureupvote.com/
- Dashboard - Select and Delete some notifications