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Jamie Taylor

Heroes
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Everything posted by Jamie Taylor

  1. Hey @Alec Hackbarth, apprecaite your thoughts, please add your request to our roadmap so our dev team will look into it: https://pulseway.featureupvote.com/ Thank you!
  2. Earlier today we experienced storage issues with our hosting provider in the US hosting center which caused our database server to continuously crash. Service was resumed by 7:30am ET. Unfortunately some users appear to be experiencing similar issues at the moment. We apologize for any inconvenience and are actively working on a resolution to restore service to everyone as soon as possible.
  3. Hey @ITiseasy, I have created a support ticket for your query, our team will assist you with the same. Thank you!
  4. Thanks for your thoughts @ITiseasy, please add your suggestions to our roadmap: https://pulseway.featureupvote.com/
  5. Hey @RandyChuck, have created a ticket for you query, our team will assist you regarding this. Thank you!
  6. Hey @Martin Astley, We've worked with the hosting provider and have restored the service.
  7. Hey @Matt Armfield, our team will be reaching out to you shortly regarding this, and will facilitate the sign up for you. Thank you!
  8. Hey @jseydewitz & @ACove, if you need some thoughts from your fellow users you can also join our Pulseway Discord Server to get a faster response.
  9. This is because the reports take 12-24hrs to refresh.
  10. Hey @vnguy, can you please mail the query to support@pulseway.com, our team will be happy to assist you regarding the same. Thank you!
  11. It's via email, you must have received a copy. If you couldn't find it, can you please raise this query to support@pulseway.com, they will be able to assist you on this.
  12. Hey @WCTech, can you please contact our support team at support@pulseway.com, they will be able to assist you on this.
  13. Great to know this has been resolved, if you have any other queries, please feel free to mail our support team at support@pulseway.com
  14. You can fetch the agent connectivity logs by configuring offline alerts.
  15. Hey, I have raised a support ticket for your request. Our team will assist you regarding the same. Thank you!
  16. Our support team will contact your regarding this query.
  17. Raised a ticket for your query, our team will contact your regarding the same.
  18. Hey, I have raised a support ticket for your query on the script. Our team will assist you regarding the same.
  19. Thanks for the suggestion @KTurner
  20. Thanks for the update @TorW, appreciate it. Will keep you guys posted.
  21. Hey, I have raised a ticket for your remote control issue, our team will assist you regarding the same.
  22. Hey, I have raised a ticket for your query, our team will assist you regarding the same.
  23. Hey, I have raised a ticket regarding your query, our team clarify the same for you. Good day!
  24. Please drop your suggestions here: https://pulseway.featureupvote.com/
  25. Please drop your suggestions here: https://pulseway.featureupvote.com/
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