
Everything posted by Jamie Taylor
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Unable to Register New System
This was a known issue with Pro & Free versions of Pulseway, people using the Team version are not impacted. However, the issue is now resolved.
- Auto detect SNMP Settings form Device
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Unable to Register New System
I have raised the concern with our Dev team, will keep you guys informed.
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Register System
Have raised a ticket to support, our team should assist you on this.
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Write back Date from Batchscript into output variable
Have raised a ticket for your query, our team will contact your regarding this.
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Req: Screens - All monitors [PCM Service]
Our roadmap page should give some insghts on the upcoming/planned features that are in demand: https://pulseway.featureupvote.com/
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Custom email template interfers with client portal invite
Can you please follow up via the email thread I created for you, that way our support team can assist you better.
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Pulseway Back-up
Thanks for your thoughts, please share your suggestions here: https://pulseway.featureupvote.com/
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Wake on WAN
Raised a support ticket for your issue, our team will assis you on this.
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Default reply (from) templates per user / Or move signature to the reply
Please share your suggestions here: https://pulseway.featureupvote.com/
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using pulseway exclusively for patch management
Am sure there are few users who do that, but other features can come in handy eventually. Am Jamie, community manager at Pulseway, let me know if you need some clarity on patching.
- Unable to Sign into Pulseway Windows Agent
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Pulseway Remote control installation to network folder fails
Have raised a support ticket for this query, our team will assist you regarding this.
- BitDefender: Endpoint deployment and management
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How to remove Items from Billing
Have raised a support ticket for your query. Our team will assist you on this.
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Unable to Register New System
Have raised a support ticket for your query, our team will assist you on this.
- Password field not available to register system
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Rolling out Windows 10 Feature Updates
Hey Guys, I have raised a support ticket for your query. Our team will contact you regarding this.
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Custom email template interfers with client portal invite
Hi @ITiseasy did our support team reach out to you via mail?
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What are "Action Parameters" in the "Condition" and how to use them?
After you define the workflow, you can trigger an action to add more automation to the process. For example, if progress A is achieved send an email, etc!
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Forced Data Refresh on Reports / Applications?
Hey @Pascal, it should refresh within 24 hours. If not, can you please contact our team support@pulseway.com, they will help investigating this delay.
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Hi, Skipped Task Forever ?
Hey @dimitri.gillet, I have raised a support ticket for your query and our team will get in touch with you regarding the same.
- Reg edit powershell scripts
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UrBackup API Script integration
Hey, would you like our team to assist you with this?
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Update and details on the downtime we had on Nov 2nd, 2022.
Hello Everyone, We had a downtime yesterday, here is what happened, and how we are trying to avoid it moving forward. On November 2nd, we've received notifications that the database cluster has crashed and upon further investigation we've determined that the iSCSI storage was unresponsive. After reaching out to the hosting provider we've found out that they have experienced multiple drive failures on the SAN and that the disk got locked during the array rebuild process. They managed to get it unlocked but because the array was still rebuilding and operating at a lower I/O capacity, turning on the database cluster resulted in the disk locking again resulting in more crashes. At that point, we've decided to switch to a more modern storage solution which is SSD-backed and provides better disk I/O ops capacity which has resolved the issue and also provides a great performance boost. regards, Jamie Taylor, Social and Community Manager, Pulseway.