General

Hi Pulseway, I'm a noob using this platform and still finding my way around navigating and familiarizing in its functions. With that said, is there a way to tag machines to specific users and do a search using their name instead of the computer hostname? I find it easier to search via name when a customer contacts us just like in our previous RMM tool. Thanks in advance

Simplify the way you manage scripts with the addition of search and move.

Looking at these forums it is quite clear that the search function doesn't find currently logged on users. However I haven't been able to get it to work on manually set custom fields, notes or tags either. Is that also not an available function either? Edit: Never mind I see it now, its part of the drop down itself.

I was just wondering how other people deal with the second Tuesday of the month. I am currently monitoring almost 200 Windows systems with "Send notification when critical or important updates are available" enabled. This means every second Tuesday I get about 200 notifications! Overall, I like receiving these notifications, but it can be a little overwhelming when Microsoft releases updates! Thanks in advance for any ideas!

Dear All, I am quite a new PC Monitor user and I'd like to ask the respected gurus a very simple question. We are actually monitoring our servers via some kind of a manufacturer's cloud. What I mean by that is that my server reports its data to the manufacturers's server (cloud) and mobile devices are getting data from this cloud as well. Since I have the access to the file system via the mobile client, WHAT is the guarantee that I will be the only one capable of browsing my server file system? What will prevent someone else from doing that? Manufacturer's employees or their friends? How secure is this application? Thank you.

The security status report is labeled as "Antivirus and Firewall status" - I've just generated the report for all my servers, but there is no antivirus status listed. All are protected with Eset file server 4.5x Comments?

I'm wondering if I could be explained how security is implemented in this application. I'm basically leaving enough information via the PC-Monitor's server, that if information into the wrong hands, they could take full control over my server and PC's.

Is there a way to block notifications from other monitored devices from being displayed on a specific device that has the PC Agent installed? RIght now a Win 8 system I am monitoring is displaying notification from other monitored systems. I do want to monitor the Win 8 system but I do not want it displaying notifications from other systems.

A quick question: Is PSA available as an on-premise edition ?

I have a few questions about self hosting and also supported processors. 1. When I self host, what's the minimum number of licenses I can license? E.G. 5 licenses. 5 x $1.14/month x 12 months = $68.40 / year, possible? 2. What happens to your self hosted licenses after 1 year if you don't renew? E.G. Server still works but won't receive new version updates. Would that be correct? 3. One of my machines is Debian, but it is an ARM processor. Is it possible to get an arm build? Thanks K. Carter Sr.

hi we have a folder that need to be configured to send out a notification then a new file is created in a specific folder to our boss, how can that be done without creating a new account in Pulseway i see a that this can be done but , not possible to choose to and a specific mail adress Best regards Tommy Rihu

On all the devices it says that my servers are offline. Yet this is not the case. Also I didn't get a notification that they went offline so I'm guessing something went wrong on your end. The only thing I changed is that I bought a subscription. I hope I just forgot to check some box or something. Thanks in advance for any help you guys can give me.

Hi, I am looking to use Pulseway to patch our clients servers. However there are some clients that need them patched in a specific order. For example I want to patch the VMs on the Hyper-v then when they have completed run the patches on the Hyper-V host. I may be missing something obvious but can't seem to find how to do that. thanks

Is there a way to generate a email alert when a server has been online for more than 90 days? Jon

Hi! Is there a way while booting the computer to bypass the start of pc monitor service? I'm using pc monitor to keep track of one of my kids usage of the pc but all of a sudden it has stoped working so maybe someone have found a way to bypass it while booting or just end the autostart of the service?! Please help ToddeSwe

I am using pulseway to monitor many different machines mostly Linux and windows. The windows service notifications if pretty user friendly, however I am having trouble getting my Linux machines configured to alert me when a service goes down. Can I get some guidance please? I am using Debian Jessie. I am trying to monitor when the Freeswitch service stops I have tried editing the config.xml not sure if I am entering the correct information, however. thanks.

Is there a way to monitor a service and started automaticly if the status is stopped. is this possible natively or does it require some kind of manual schedulet task to make this work? if it requires a schedulet task then this could be seen as feature request to create a automated service restart rule into the rules.

Every so often the monitoring service stops and i have to manually restart it. Heres the trace log: trace log.txt

When a specific service goes down, i am getting the appropriate notifications; however, when it comes back on-line i am not getting any notifications. I would like to know when the server goes down but also when it comes back up... any ideas?

I'd like to temporarily disable notifications for any account that is 30 days overdue. By switching on Maintenance Mode, does this stop support requests via the taskbar icon? Does the PSA have the ability to automatically trigger Maintenance Mode? Thanks,

I've been hunting for how I simply open up all systems to each user account, but the solution has evaded me. Thus far all I can find is the "Share Systems" which requires that I go in and change it every time a new system or user is added, which is obviously extremely inefficient and awkward to maintain. Any help guiding this PW newbie appreciated!

Hi, I see we can share computers between logins for Pulseway RMM. Groups and Tags are also shared between users. How can we share scripts and other items? I have been putting in Scripts for everyone to use, but I am the only person who can see them. We have 4 techs at this point, do we need to add the script 4 times in the RMM? The only solution I can thin of is to have everyone login into the RMM as the same user, so we can all share everything. Gary

Hi, Years ago when I first setup Pulseway there was an issue highlighted on the forums with servers and hard disk monitoring. It was advised at the time that you should disable this feature otherwise the HDD will get hammered with requests. I cant remember the actual reason in the forum post, but wondered if there we still known issues with having this enabled on production servers?

Hi there and sorry if this has been brought up before but I can't seem to find any answer. So I'm really just wanting to be able to see what "Applications" are being used on remote PC's I can see "Processes" but there are usually SO many! Is there any way Pulseway can be configured to show "Applications" open and how would I do that? It seems like Pulseway can report so much other information this should be something quite straight forward? Many thanks in advance for any help you can provide. Cheers Andrew

Good morning, we use Pulseway for our customers, they are then billed by us per server and per client. Is there an easy way to see which customer has how many servers and how many clients?