General

Hi Email Parser works fine and monitors the O365 Inbox. Just wondering if anyone knows if I can add the movement of an email that has been processed by the email parser from the Inbox to another folder? Thanks in advance

We reinstalled Pulseway on a re-imaged system and after the install we noticed issues. In the patch mgmt section, the status was "assign failed" in red. We rebooted the system and then the service was not starting. We checked the service, it was set to start automatically and in the event log it was generating this error: "Service cannot be started. The handle is invalid" We removed the system from Pulseway, uninstalled, and reinstalled. Service is starting normally, but still getting the same issue of the patch policy failing to assign. I tried moving the system to another group that did not have a patch policy at all and got the same result.

Server is showing version 8.4.0, but we don't have a change log. What has changed in the newest version?

In tying pulseway to our PSA we need to know the frequency at which the endpoint communicates with the pulseway server in order to update stats like CPU/Memory Usage/etc. Can this be customized or can they be force updated via script?

Can I change the contact on a ticket after it has been closed? Say from User Bob to User Alice without reopening the ticket? Thank you!

I've spent an hour trying to figure this out. I am setting up billing automation and it seems to be mostly working except that previously posted SO's are not being invoiced. What am I missing?

Hi Team! I'm working with workflows for the first time to automate simple incidents such as disk full - and have a few questions regarding conditions. This workflow in the screenshot has a few steps above it to clear out temp/cache/defrag, then it gets to a condition that determines if the notification should be removed or set to critical. When executing this workflow on a system with less than 1% disk space, the OS disk was at 60% free space, yet it ran the "fail" actions instead. Are conditions re-evaluated at the time of execution, or is it based on the agents status at the time of workflow execution? Next question: Is it possible to log the results in your…

Hi This morning all of my servers went through patching critical updates - the policy says install critical updates and reboot if necessary. When I checked the policy listed "updates marked important, no updates installed" but the machines all rebooted? - That seems weird to me as I would not expect and also do not want a reboot if no updates are installed. Is that a normal behavior?

I am working on building an Ad Hoc report in PSA to be able to list on-hand products and serial numbers assigned to that product for inventorying purposes. I know the Serial Numbers are tracked, and are listed when deploying them as assets in Service Desk. Is there a way to get that information to display in a report to possibly inventory product & serial number?

Hi there, This might be a bit of a long shot - but I have an end client who's interested in deploying custom Teams issues with Pulseway (as there aren't many users in-office for obvious reasons). I've attempted to deploy this by pushing a batch script, to copy the backgrounds from a shared location. The backgrounds folder in question is located in the user's roaming appdata (%appdata%\Microsoft\Teams\Backgrounds\Uploads). For this reason I wasn't able to use %username% correctly in my batch script, as the script is being run by some Pulseway service, rather than as the local user account. Please let me know if you've any ideas and have a great day. …

Hi, I'm studying Pulseway, so far I liked the way to monitor Sqlserver with custom queries. It's all I need for Sqlserver. But, so far, I didn't find a way to monitor Oracle Database. There is a way to monitor Oracle? Even with custom script? Thanks in advance. D.

Hi all, I hope you're having a great day and are keeping safe. I'm having an issue with setting up email notifications via SMTP to Office365. I've followed the document on setting Pulseway up to talk with Office365. I've also been in touch with support on this and haven't been satisfied with their answer. Have any of you linked this up successfully? If so, which IP addresses do you have whitelisted? Is there anything obvious I'm missing? I've set up a relay and can't see any attempt at mail delivery via 365. Cheers! Joe

We have Webroot added to Pulseway One of the systems we added is now obsolete and we would like to remove Webroot from the system If I try to remove it from the Webroot section in Pulseway, it won't allow it, as the system is offline If I remove the system from Pulseway altogether will the Webroot association be removed automatically too? Thanks Colm

We recently started trialing Pulseway, hosting it on our own platform. We use Cloudflare for DNS. If you haven't used Cloudflare, it basically uses caching and proxy technology. Obviously, with Pulseway, you can't do that. So we disabled the proxy route (for now). Cloudflare has the ability to create rules to bypass the proxy/caching features, but still provide security. Has anyone used Cloudflare before, and has anyone used it in front of a Pulseway Server? If not, my thought is if anyone is interested in working on this together, we could. Employing Cloudflare's security could be a huge benefit for security, and the best part, most if not all of it would …

When remote controlling into our office PC's the middle mouse button will not be recognized and there seems to be no input while clicking the middle mouse button. Does anyone know if there is a work around to allow this type of input. This will would be a pretty crucial operation while using certain software that we use while remote controlling each PC.

I am evaluating Pulseway and understand that for various reasons Windows Feature Updates are not included as part of the automated or manual patch management. I was told that they can be distributed via a Pulseway script. Two questions: Has the community built/shared such a script? Can the update be downloaded once and installed enterprise wide, thus eliminating the need to download these large files multiple times? Thank you

After COVID-19, cyber-security is now a big concern. I use vpn to secure my device from these type of prying eyes. But it is little difficult to add and connect vpn app in every device, time to time. Now I wan to make a setup a vpn in my home router but I don't know how to do? Please help, if you have a knowledge.

Hi there and sorry if this has been brought up before but I can't seem to find any answer. So I'm really just wanting to be able to see what "Applications" are being used on remote PC's I can see "Processes" but there are usually SO many! Is there any way Pulseway can be configured to show "Applications" open and how would I do that? It seems like Pulseway can report so much other information this should be something quite straight forward? Many thanks in advance for any help you can provide. Cheers Andrew

Is there any way to create an automatic - daily or weekly - report listing a particular type of notification? In my case, I'd like to report the ping notifications which I use to check connectivity of remote equipment. I see how to save them as csv files, but that needs you to remember to do it regularly and assumes that no-one has deleted the notifications.

Good day Is there anyway that I can monitor the event logs to see if there was no application errors after the patch maintenance was done ? Kind Regards Kaveer

Hoping someone can help me find the right config option! When a server goes offline, Pulseway generates an "Offline" notification for the server being in an offline status. I need that alert to automatically clear if the server now online. Our Admin team is getting really frustrated with a constant bombard of app notifications when nothing is wrong, or has self-resolved

So this is strange, new Pulseway PRO account, 13 PC's being monitored Have configured a policy with notifications enabled for all sorts of things Have added the policy to all organisations and can see it inherited down to the PC's However nothing is being generated, no login notifications, no disk space notification ( I have a server with 6% space that should be triggering) no patching notifications, nothing! Occasionally one will just appear for something at almost random, (like a disk space issue, but deleting it should trigger a followup one instantly but it never comes) All servers are not in maintenance mode The only notification that is…

Hola. Pulseway funciona bien en red domestica pero en Wan con el celular en 4g no puedo despertar la pc, lo raro es que en wan 4g la puedo apagar pero no encender/despertar. Tengo el bios configurado para magic packet, tengo la targeta de red configurada para despertar con magic packet y habilitado. Y tengo deshabilitado el inicio rapido en windows 10.

Is Pulseway compatible with older versions of Windows (going back to 95)?

Does anyone know if Pulseway can get UPS data from APCUPSD? http://www.apcupsd.org/ I have a bunch of USB connected APC UPS units I monitor with APCUPSD in both Linux and Windows. Primarily, they are APC SMC1500 2u units. No network monitoring available. If not, I'll stick this in as a feature request.