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Features that will make Pulseway even better

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  1. Suggest ideas on how to improve Pulseway

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  1. Hi, at the moment your antivirus feature is allways installed in English. A lot of our customers prefer their language (e.g German). If there is a proble like a virus, they allways get nervous, and than they see an information in a language where they are not fluent, and it gets worse... I know that Kaspersky offers his products in different languages, so there should be a possiblity to use the lanugage of the operating system. Thanks, Christian.

  2. Started by bingobongo,

    Hello I am monitoring a Shuttle XS35V3 machine and would love to be able to read the CPU/System temperatures (for now I see only values for the SSD inside it). I know that Intel Atom Cedar CPUs are 'obsolete' now but yeah... Noticed HWMonitor (Pro) supports reading values maybe you can share/buy/join/whatever their code Anyway PC Monitor is a smart idea, good implementation, thanks a lot!

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  3. We use Puleway Webapp (RMM) and PSA. I have to setup to different logins (PSA is on SAML) for access. Is there any plans to allow us to link and integrate these two logins?

  4. Started by John Taylor,

    Please add a way to quickly find a ticket by number in the service desk, without regard to other filtering criteria already present. A typical use case scenario is that I'm sitting in service desk with a custom view showing only tickets due today, and a request comes in to check something on a specific ticket. Right now I have change the view to one that does no filtering, then filter on the ticket. It's cumbersome and disruptive to my workflow. I'd like to just click a "Find Ticket' button, put the ticket # in, and have the ticket opened in a new browser tab.

  5. Started by Matt,

    Here is the scenario: I am updating an application on a group of ten computers. On one computer, a user is using that application, so I can't update it. Ideally, I would like to leave a notification so I know later that I wasn't able to install the update on this system. I could leave a note, but there is no indication within the app that there are any notes, so that is not particularly useful for this scenario. If there were a way to add a notification, similar to the "User Support Request" available for systems from within the app, that would make it very easy to see later which system still needed the update. Thank you for your consideration. If anyone has other ideas …

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  6. Show in the roadmap what you are working on.. and what is scheduled for the next release.. and what is plant for coming releases. Coming release + next release is enough i guess.. then people know what they can expect.. when.

  7. Started by Glynp,

    Just installed and tested this against a couple of Raspberry Pi systems and it seems great, but the main system I would like to monitor is a Tonido Plug (http://www.tonidoplug.com/) which is running a lot of stuff.

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  8. Started by harrydabble,

    One thing I'm missing from Ninja that would be incredibly handy to have here at Pulseway is the ability to modify the system tray in depth. Theirs allows the ability to create hyperlinks, separate the information, a contact form, etc. The ability for the system tray to show different sets of information, customizable to the MSP would work fantastically.

  9. Started by jrmcanada,

    It would be very helpful if the Operating System Report would tell whether each computer is running the 32-bit or 64-bit version of Windows.

  10. Started by Felipe CS,

    When we need to install any update or modification on any server, we cannot create a restore point by default. we need to create a snapshot, update or install app and del this snapshot if is ok or revert if is not ok. this is a very important feature that you can implement to save our time!

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  11. Can I set up a dashboard to remember the monitor on which it was closed? I have a workstation with three monitors. I've set up a full-screen app on monitor number three, but every day the dashboard runs on the main monitor number one. Thank you

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  12. I'm getting the following message when testing my connection on the outbound email setup. Does anyone have any suggestions? Error! Mailbox unavailable. The server response was: 5.7.1 Service unavailable, Client host [34.236.10.235] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/34.236.10.235 AS(1440) [DM6NAM10FT050.eop-nam10.prod.protection.outlook.com]

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  13. It was would be awesome if you could in the pulseway rules, create a rule that if it see's an alert/notification/event log error X numbers of times within so many hours or minutes then run the rule specified. What this would do is allow me to automate a fix to a problem without having a false positive and running a rule that really was only effecting 1 person versus 10 people for example.

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  14. Started by AlanRTonn,

    Sometimes i am creating a ticket after i have already started work on the problem. Not ideal I know, but it happens. It happens enough that i would really like to be able to put in the time i started working on the problem and then hit the now choice and then hit a "Add time" or start tracking time button that continues to update the "now" or "end" field. that way i dont have to remember to hit that now button when i am done and hit the save button.

  15. For Oracle database monitoring the following items would ideally need to be monitored; The tablespace sizes and projected growth, datafile size, oracle processes and their associated memory and cpu usage as well. Even better would be SQL and PL/SQL monitoring tools which dynamically pull up problem SQL or PL/SQL as well. Thank you !

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  16. Started by tsauter102,

    Hi, We are very often in the situation backup our database with simple scripts to files on the local disk. E.g. Mysqldump or SQL server express edition. It would be create if we could monitor these exports with a plugin. I am thinking about something like: - is the file written/changed in the last xx hours (24 hours) - is the file larger then xx MBs The same monitoring would be useful for some daily database export to CSV files. Thanks for your help, and continue with your good work. Regards, Thorsten

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  17. Started by mink365,

    1. Would be great to read the logged in user name and use it in chat instead of computer name. Then possibly confirm with the user that they are indeed the person logged in 2. Give user option to enter their email for chat history. 3. Allow admin to set email to send it to when chat is ended. (add button to end chat on admin and user side too)

  18. Started by spicysupport,

    It would be good to have a option to reboot an endpoint in safe mode with Pulseway running helps with fixing issues etc

  19. Patch management is great for workstations, but I think it’s lacking for servers. The only thing Connectwise Automate did well was server patch management. For example, you could apply a patch to a test server, in the state test. If the patch was not disapproved within the time period you set, the patch would roll out to all the other servers in the group automatically. Jon

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  20. Started by Kelsier,

    It would be extremely useful if you had an option to run a script/task the next time a computer connects if it is currently offline. I'm at 25 mobile users right now and it is difficult to make sure a script is fully deployed. I'm considering rolling out to 100+ users and cant imagine how I would ensure that they all get a script.

  21. Hello All, Is there any feature available in Pulseway to get notified when the UPS is faulty/lost connection. If yes, Could you please provide me the steps to configure on our pulseway system. Many Thanks raagi

  22. In trying to diagnose systems, often we need to be able to connect to a system before the user prompt for login. This allows us to see statuses of updates, rollback errors, etc.

  23. Started by AndyR,

    Hello Currently only 2 options are All Tickets and My Tickets. Could you add a "Open Tickets" view? Ideally, we could create our own filters, but currently tickets are not sorted by date, so I can have a dozen closed tickets, before coming across 1 open one.

  24. Started by AndyR,

    The Pulseway app is available to install on M1 Macs, but the application seems to be running in iPhone mode, and not iPad. I am not sure what code change needs to be done, but would be nice to be able to run the iPad version or Pulseway on Mac.

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  25. Now we need to connect to every system to set it manually