Feature Requests

I just signed up for Pulseway to monitor a small client of my side business. I am in the process of setting up patch management for workstations. I would like the systems to prompt the end users to reboot upon installing updates but Pulseway seems to be very restrictive in how it lets you set that up. It looks like all I can do is have it reboot immediately or give the users a 5 minute warning with a generic message. I work with a competitor product at my day job and it allows us to specify whatever message we want, set whatever timer amount we want and allow the users to defer the updates as many times as we want or force a reboot after a certain number of deferment…

Hi There, What would be nice is if an update fails (win updates or 3th party) we can make an trigger to show the fail on the dashboard. Cant find this anywhere at this moment.

Hello, I would love to see a rule added to the patching policy where you could filter patches by date. For example, only install patches that were released before a certain date. This would allow you pick a date that you were going to role out to your different environments and make sure you were installing the same patches on all systems (Dev, Test, Prod, etc) even if patches were released during the time you were moving from dev to prod for example.

Windows 6.x has a very powerful feature that allows specific Events to fire Scheduled Tasks.  However, one can't use it with PC Monitor Application Events because all PCM Events (or all that I know of) have an Event ID of 0. Please give every built-in Notification a different Event ID, and display the Event IDs in the GUI.  For custom Notifications, make them user-assigned, starting at, say 1000. This could DOUBLE the usefulness of PC Monitor...not only would we know about problems as they occur, but PCM could fix (or work around) them. For example: I have set PC Monitor to watch CPU usage of a specific Service.  If that service exceeds 10% CPU for 3 minutes, it …

I would like to use the "request support" feature that was added to PC Monitor on some end user systems, but the icon is set to Only show notifications. Can you change the default behavior for the icon to Show icon and notifications? If not, does anyone have any ideas on how to make this easier for an end user to find? Thanks for your assistance.

I've found that my PC Monitor configuration changes tend to be retroactive. When something goes wrong with a machine, I think, "Sure wish I had a Notification set up for that." And that's when I do it. Currently, PC Monitor gives us a tool but it's up to us to make it useful. So we all have to reinvent the wheel. For example, in the Windows world, we all want to know when System/EventLog/6008 occurs (unexpected shutdown) but we might not think of creating a Notification until it happens. Many more are less universal, but would still have broad appeal. I'd like to see a PC Monitor Repository containing exports of useful PCM settings. User-submitted & MMSoft-submi…

Hi, I'm trying to integrate "Support Request" into our environment, the thing is the users may not easily identify the taskbar icon and on some environments may not be able to explicitly access it. What i would like to do is allow them to open the "Support Request" feature via a custom button installed in their environment. I'm thinking something as easy as "pcmontask.exe --support-request" which would launch the "Support Request" window.

Typically, in a Remote Desktop hosting environment, we want to keep the per-user memory footprint as small as possible. 8 MB doesn't seem like much on a typical desktop or server, but on an RDSH, every byte counts, because RDSH capacity is generally determined by RAM. My understanding from another thread, here, is that PCMONTASK was added for the screen view feature, and that's all it's used for. Even at 8MB, this one task increases the memory footprint of an RDPINIT session here by about 50%, and is far larger than any of the other per-user "overhead" tasks we run here. By "overhead", I mean the mimimum background processes that are not what the user logs on in ord…

Hi, Under performance notifications it would make sense if you monitors the Page File Usage. To day we can set up a performance counter notification, but it would make sense to add it to the cpu/memory section. Here is an example of the current performance counter notification we do configure. Category: Page File Instance: _Total Counter: % Usage Counter Value is: Greater than Value: 80 For: 5 minutes Priority: Elevated Best Regards, Martin Stevnhoved Abakion A/S

Quite some time ago I recall mentioning the possibility of being able to export and import the list of performance counters from PC Monitor Manager, System, Performance Counters. I understand some are specific to a machine ie Network Interfaces but a lot are generic such as Memory (Available Byes, Committed Bytes etc) or Physical Disk, _Total (%Disk Time, Disk Bytes/sec etc) or Processor _Total %processor Time etc etc A lot of these generic counters are very useful in establishing performance benchmarks and trends over time. However its very time consuming indeed to have to select the same things for 100+ machines and the ability to simply export and import these sep…

I manage a fair number of PFSense instances. It would be great to have either a PC Monitor PFSense package or agent support for FreeBSD. http://www.pfsense.org/

...but not enough. I'd like to configure PCM to attempt a TCP or UDP connection to specific port(s) on remote computer(s) to verify that they're listening. For example, verify that TCP 3389 is listening on a Remote Desktop Session Host, or UDP 53 on a DNS server. You don't have to have much running for a PING test to pass, so it's a pretty minimal test. But in addition, Ping is often exempted from IPSec. So by checking for other protocols that aren't exempted from IPSec, you can also get an idea if IPSec is your connectivity problem.

currently testing out the ping notifications to check 8.8.8.8 for replies. this is all good except i would like to be able to get a notification if the connection is down for less than a minute. current lowest value is 1 min. will there be any amendments to this? thanks gary

Please add auto-update for Dashboard.

Hi, I recently switched to using a Chromebook as my main device and was hoping to ditch TeamViewer as my main remote support app, but I have just realised that Pulseway does not have a remote support function for me to remote from my Chomebook onto any other devices, like TV does. Would be great if you could add this ability please.

Hey all, i have installed the dashboard app on our admin console, but it looks horrible compared to the one in the Windows Store!! unfortunatly, that one doesnt allow one to start a remote desktop session! please fix this.. I would rather not sell my clients an ugly dashboard

After playing around in my trial account for a bit, I have a few suggestions regarding policy configuration. Allow the creation of policies that inherit settings from other policies and track which settings were overridden. This would allow MSPs to create one or two "Global" policies (Servers/Workstations) as a base, and then create individual policies (for each client) that inherit settings from those global policies. Allow overrides to policy settings on specific systems, track which systems have policy overrides in place, and allow reverting the overrides to the policy defaults. Allow attaching scripts/tasks to policies to run during on-boarding (as …

Would be nice to have a configurable pop-up with some basic troubleshooting steps such as "Please restart your system" when someone opens a Request Support window from the tray icon.

On any computer, let us select all Ports that are currently listening. On Windows boxes, if Windows Firewall is running, allow us to narrow that choice to all inbound ports open in Windows Firewall.

Hi, it would be cool, if I could change the Pulseway Agent settings of a computer, even if the computer is offline. I had the problem yesterday, that I made a typo. The customer closed office, and all the clients where offline. I had to wait till today in the morning, to be able to fix the type. Thanks, Christian.

Hi, it would be very helpful, if there would be the possibility to sort the tables with a click in the column header. Thanks, Christian.

Hi, it would be very helpful, if there would be the possibility to sort the tables with a click in the column header. Thanks, Christian.

Hi, Would be great if it was possible to switch the Power Plan for computers from PCMonitor.

Would love to have the ability to send the customer an executable which auto populates the username/password, enterprise server address and pre populates the config with specific monitoring information.

Hi Bit of a cheeky request maybe....! Have noticed that one of your competitors uses a price per technician pricing model, with unlimited endpoints. I quite like the idea of this so that I could use agents on a temporary basis e.g. taking on new clients for demo purposes, internal use etc. without worrying about costs etc Is this an option that has ever been considered and perhaps offering two options to customers: a pay per technician and a pay per endpoint option? I can see advantages in both depending on individual circumstances. Regards, Andy