Jump to content

Search the Community

Showing results for tags 'configuration'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Pulseway
    • News & Announcements
    • Installation & Configuration
    • General
    • Automation
    • Applications
    • Current Features & Server Modules
    • API
    • Feature Requests
    • Bugs
  • Pulseway On-Premise Server
    • Installation & Configuration
  • Pulseway PSA
    • General

Calendars

There are no results to display.


Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype


Location


Interests

  1. I am trying to a WR to one of my client pc's. I have purchased the licence from within the pulseway web app. Where do I find the licence key / number ? I all ready have one client installed so their is no option to select trial again...... Also their is no "Trial Site" in the WR console to correspond to my in app WR purchase?
  2. I can't seem to update any agent settings remotely anymore. I normally use Dashboard to edit an agent's config and change the computer name as needed (hire/term). As of about a week ago, this no longer works. The agent config screen comes up normally after right clicking in Dashboard and choosing edit computer settings, lets me make my changes, and then gives the standard "this may take 30 secs" message when saving. But nothing happens, no update. If I go back in and look at the settings again the modifications are not there. This also happens with Pulseway Manager under Manage Systems. I don't see a way to update agent settings using the WebApp. I have not updated my Dashboard to my knowledge, still using 5.1.2. Agent version is 5.4. Doesn't seem to matter what OS the computer is running, happening with all PCs And i've installed the Dashboard on a different PC, same results. The only way to make the changes stick is to login to the computer in question and make the changes on the agent locally. Help!
  3. I've been setting up contracts in the system for MSP (recurring), time & materials etc. The setup of the contract seems reasonably straight forward, but they never show up for selection in the ticket entry screen. The drop down in the ticket screen is always empty. I've reviewed the docs multiple times and can't see what I've missed. I sent a message to support, but haven't heard back from them. In the meantime, all of my ticket activity is generating lots of billable time entries that it looks like I will have to manually adjust out - it will be a pile of work. Any suggestions?
  4. Hi, I recently installed Pulseway Dashboard 5.1.2 version on my Windows 10 Pro computer but now I want to logout my account. I don't see any button to do that. Best regards,
  5. Hello! It seems that i cannt log in on the my.pulseway.com ? Dont know why but when i press login it just reloads the site and then nothing happens! How can i solve this? Thanks!
  6. Hello, Have a number of Ubuntu 16.04 workstations with agent 5.3.3 installed. The daemon starts without error (nothing logged in syslog), but doesn't appear to report back. There are 15 units at this particular site, and only one has reported back since installation. They are all running kernel 4.10.0-42. I can't find any error messages in the obvious logs (/var/log/syslog - in particular). Appreciate any direction you can offer.
  7. Hi Guys, Not sure if this has been requested before so apologies in advance if it has. I had a customer with a slow PC and wanted to add the Disk Queue Length performance counter to see if that was causing the slowness however didn't want to have to log into her machine. Normally I would go via the Dashboard -> Edit Computer Settings and make whatever changes were necessary. However Performance Counters can't seem to be added this way as there is no Add button: Is this a bug or missing feature? If it's missing, it would be handy to have as you can pretty much do everything else from here and it's not always convenient having to log into the users machine Cheers
  8. Is there a way of making new notification in the WebApp. I see in the configuration file in my linux machine there is notification rules, but it will be nice if I can change them in the webapp? PS Also I have noticed that I do not have in the WebApp menu Server Admin? I have only System from I can see my 2 machines?
  9. We recently noticed a problem with our Pulseway notifications, on one of our Linux servers that is running Cassandra. The Cassandra service had been put into the following state: Active: active (excited), unfortunately we never received notification about the excited state. I did some testing and when I manually stop the service, it shows Active: inactive (dead), I do get notifications. I am at a lose as to why I get notifications when inactive (dead) but not when it is Active (excited). This is the current configuration: <Service Name="cassandra" DisplayName="cassandra" IsDaemon="true" DaemonType="SYSTEMD" Path="" StartParameters="" CanBeStopped="true" Enabled="true" /> If I change DaemonType to any other setting: NONE, SYSVINIT, or UPSTART, the service will not be recognized at all by Pulseway. So I am fairly confident that SYSTEMD is the correct parameter here. What is the correct way to set this up, so that I get notifications when its dead and/or excited? Thank you for your help.
  10. I tried to find a way to monitor hp and dell servers. Ive been using other more complex system that is doing a great job by finding all hardware sensors automatically via snmp. Pulseway is much more simple to use and configure though but it really lacks in hardware monitoring for server administrators. What i did was i created two files for event log that you can try out and import into your servers. I wish Pulseway would either add support for hp and dell server into their hardware module or rework the snmp module so we can add snmp templates for autodiscovery of hardware devices, like check_mk, nagios... Update my files didnt work that well i just tried them out on a hp server. I made a new one that i will try out some more and post here next week.
  11. Hello, we'd like to move our pcmonitor database from the current SQL Server (2014 Standard) in one Domain to another SQL Server (2016 Enterprise) in a different domain. The Pulseway Enterprise/Admin Server won't change and is already a member of the target domain. As far as I remember the process would be: Stop Pulseway Services Backup DB on old SQL Server Create SQL Login for the Service on the new SQL Server Restore DB on new SQL Server Edit the connectionstring in the Registry (HKLM\SOFTWARE\MMSOFT Design\PC Monitor Admin\DatabaseConnectionString) The connection string is encrypted - what would be the required format? Edit the connectionstring in the Hosting folder for the follwing web.config files ..\Hosting\Service\web.config Start Pulseway Services Did I miss anything important? If not, all I'd need would be the format of the connectionstring in the registry Cheers, Jonathan
  12. I recently installed the latest version of Pulseway on my Ubuntu 17.04 server. The service appears to be starting, and I'm not seeing any errors. However, the machine never shows up in the Pulseway app. I feel like I'm missing something simple here. Any advice would be greatly appreciated.
  13. I have a Linux server with two attached USB drives. In the monitor it has the correct paths for each respective drive. However they are both reporting the same total drive space and free drive space for just one of the drives. The other drive which is a different sized drive is not being reported correctly. This happened about the time that the one drive that is not being reported correctly had a disconnect from the Linux server. Do not know what happened but I rebooted the server and it found the drive no problem. No issues with paths changing or anything. But now the monitor has the wrong drive vitals. Update: I have disconnected the drive physically, and then reconnected it. Also stopped and started the pulseway service while disconnected, then after reconnect. And the same thing happened. The drive reports the wrong size. But, when I disconnected the drive that is reporting correctly (stopping and starting pulseway services) the drive that mis-reports moved up in the list, and is now reporting the wrong size from the internal drive (a 32GB SD card as this is an Odroid-XU4). Still has the right path (/dev/sda1 and /mnt/usb_1) but reports the (/boot) path of 71MB.
  14. It would be great to be able to configure different notification email addresses based on alert type/source/severity. One example is that I'd want an email sent to our SMS page-out list for notifications of server outages or other mission critical events. I'm a new user to Pulseway -- maybe this is already an option? But from what I've gathered, emails can only be sent to the single email address in the account?
  15. Hi. I know that as RRAS module has been discussed earlier in this forum. But it would be really nice with a simple module to start with, og som ideas on how to set some monitoring up today. We have found the PowerShell Cmdlet "Get-RemoteAccessHealth" that returns the status for alle components. We would like to raise a notification if the HealtState on any components is different from Disabled or OK. Anny ideas? Best Regards, Martin Stevnhoved PS C:\> Get-RemoteAccessHealth Component RemoteAccessServer HealthState TimeStamp Id OperationStatus --------- ------------------ ----------- --------- -- --------------- Server localhost OK 17-11-2015 08:06:37 6to4 localhost Disabled 17-11-2015 08:01:41 Vpn Addressing localhost OK 17-11-2015 08:01:41 Network Security localhost OK 17-11-2015 08:01:41 Dns localhost OK 17-11-2015 08:06:37 IP-Https localhost OK 17-11-2015 08:01:41 Nat64 localhost OK 17-11-2015 08:01:38 Dns64 localhost OK 17-11-2015 08:01:37 IPsec localhost OK 17-11-2015 08:01:37 Kerberos localhost OK 17-11-2015 08:01:37 Domain Controller localhost OK 17-11-2015 08:01:54 Management Servers localhost OK 17-11-2015 08:06:37 Network Location ... localhost OK 17-11-2015 08:06:37 Otp localhost Disabled 17-11-2015 08:01:37 High Availability localhost Disabled 17-11-2015 08:01:37 Isatap localhost Disabled 17-11-2015 08:01:37 Vpn Connectivity localhost OK 17-11-2015 08:01:37 Teredo localhost Disabled 17-11-2015 08:01:37 Network Adapters localhost OK 17-11-2015 08:01:37 Services localhost OK 17-11-2015 08:06:37
  16. I would like to monitor Windows Azure, but I don't know where to add the generated certificate in the new Azure portal. In the Pulseway Manager it says: I think this description is deprecated, because it referes to the old Azure portal. Maybe the developer should update the description in the next version of the Pulseway Manager. Can anybody tell me where in the new portal I have to import the certificate? Thank you very much and best regards Markus Haslinger
  17. How do you restrict viewing of other client/customer data by end users when attempting to use "Security Roles" to allow them access to things such as the hardware assets and knowledge base views? We want to allow a client to view their hardware inventory (which we manage) from the portal, but they currently would be able to see data related to our other customers as well.
  18. Hi All, I am trying to get some of the CRM features up and running and we seem to be falling at the first hurdle. When trying to update an opportunity and provide a quote we are not being shown any products? I am assuming that this is because the system is stating that we have nothing in stock, however I don't see why this wouldn't allow us to quote? I have tried resolving this temporarily with ad-hoc quotes, however this then brings up the issue of the VAT not showing, although I believe that we have this input correctly. I know that this is a little vague, however more looking for pointers to look in the right places at present. Any help appreciated Thanks Craig
  19. Hi there, Is there a way to change access/notification settings for multiple associated accounts at once (like a bulk select)? I know I can bulk select machines, but this is still done at an individual account level. When we have multiple users (set up for auditing purposes), whenever we add a new system we have to go through each account and grant them access to it. Thanks again guys for all your work!
  20. Hey guys, I'm fresh to Pulseway, and I must say this stuff is an eye opener to our current remote access tool!! I do have a few questions that I would like to ask before converting our 100+ devices to Pulseway. We have a satelite PC's and laptops that we want to install Pulseway on (which we would do unattended for the majority of).. Without having to go into each and every config afterwards and password protect the config with 'click here to prevent changes' and lock it down - is there a global change option that we can do for this? - the issue I have is with leaving this open is that someone only has to make changes to the username, password and servername, and we have complete disconnection to the monitored device... I know we could 'import Settings' from a file to get the system back up and running again, but telling some of our users how to do that can be time consuming.. So, is there a lock down available? Also, in the case of an ICT employee / contractor leaving (with knowledge of the Admin / install credentials), we would change the password and have it propagated to our agents - if we selected a selected propagated time and the device wasn't turned on during that time - does that mean a monitored device will not be connected again? Is this why we would employ the 2 factor authentication? Thanks - Grunta
  21. Network Discovery and Automatic Deployment Is it possible to find a network appartment with the discovery tool? What's more in the planning for this feature? Is it possible to customize the IP address? Probe
  22. We get notifications of systems going off line and they generate a ticket in the Pulseway PSA ticketing system. But if that system comes back on-line and shows a normal status, it does not automatically complete or close the ticket out. Right now we have to manually go in to each ticket and close these tickets. Is there a way that the system can automatically close these tickets when their status changes to normal?
  23. Hello, I have reinstalled my server. When logging in I get the following error: There was no endpoint listening at https://xxxxxxxxxx/WebApp.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. What can be the reason? Windows Server 2012 R2 SQL Express 2012
  24. Hello, I have reinstalled my server. If I want to change something in the Pulseway Server Administrator, I get the following error: „The request failed with http status 404: Not Found.“ Can someone help me? Best regards Nikolaj Kinas
  25. I see that configuring policies / monitoring is done through the agent. What happens if you want to change the default workstation policy, how do you apply this to everyone? How can you upload files to pulseway? For example if I want to push out an installation currently I would push it up to our current RMM, and then push down to all machines and run script accordingly. Windows updates and third party patching - Kinda confused on how this works Are there any plans to change monitoring policies from the web interface instead of the agent? That's what I have so far. I'll post more as I go along.
×
×
  • Create New...