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Martin_T

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About Martin_T

  • Rank
    IT Hero
  • Birthday 04/05/1991

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  • Website URL
    https://www.primarypcsolutions.co.uk

Profile Information

  • Gender
    Male
  • Location
    Cornwall, United Kingdom

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  1. Martin_T

    Linux Client

    I tried to create the group via the ./pulseway-registration and manually on the WebApp after it had registered but still no joy.
  2. Martin_T

    Linux Client

    Ideal, thank you. We really need to get a proper install guide on here for this. Also, not sure if the registration process lists empty groups. I can't seem to find the one I'm looking for in the list. [MyServer sbin]# ./pulseway-registration Would you like to register or unregister the system? [1] Register System [2] Validate Registration [3] Unregister System [4] Exit Enter selection: 1 Please enter a username: username Please enter the password: Use custom server? [y|n] y Please enter the custom server address: myserver.pulseway.com Please enter the 2FA code: XXXXXX Would you like to enter a new group name or select one from the existing groups? [1] Enter new Group name [2] Select from existing Groups Enter selection: 1 Please enter the group name: Organization Name - Site Name - Group Name Check if the config.xml exist ... Update the configuration file... Config file updated successfully! [MyServer sbin]# ./pulseway-registration Would you like to register or unregister the system? [1] Register System [2] Validate Registration [3] Unregister System [4] Exit Enter selection: 2 This system is registered. [MyServer sbin]# It's showing up was Registered but can't see it anywhere in the WebApp
  3. Martin_T

    Linux Client

    I've looked in /etc/pulseway/ and /var/pulseway/ and can't see a pulseway-registration executable find: ‘pulseway-registration’: No such file or directory Cheers, Martin
  4. Martin_T

    Linux Client

    Okay, thank you. Where do we get the token to assign it to a group? I've found the new Config.xml but cannot find whichever token we're supposed to use
  5. Martin_T

    Linux Client

    I saw the forum post Which suggests that we can authenticate with a token instead of a the username and password, however, I've logged on and can't find any downloads for the 6.0 version under the Agents Group. Am I missing something?
  6. Martin_T

    What is "Duplicate Alarm" section in PSA

    This would be a super handy system to have rather than having to delete the notifications to get further updates, i.e. successful backup notifications.
  7. Martin_T

    Linux Client

    That's awesome, thank you for the info
  8. Martin_T

    Recommendations for client reports

    We generally only run it on the custom scopes we've set up for client servers. The trick to these being that any scheduled downtime under "Maintenance Mode" doesn't seem to effect the scoring at all but we generally get fairly reasonable representations of uptime and unscheduled downtime.
  9. Martin_T

    Recommendations for client reports

    We send an Uptime Report to all of our clients currently, but we're also considering using the Backup and OS Patch Management reports as well. Chances are most clients will ignore these anyway
  10. Martin_T

    Client Approval Workflow for Tickets

    What if you use the Conditions > Activity Details > Like > "WhateverStringYouWantForApproval" Then get the client to use that string in a ticket reply to approve it, then set the parameters you want to change upon getting this reply, would that work?
  11. Martin_T

    Linux Client

    Hi guys, Has the Linux Client been updated yet for the new version of Pulseway? If not do we have an ETA on it? Cheers, Martin
  12. Martin_T

    Create new 'Group' functionality missing??

    Ahh I see, I've just signed up for a free account to see what the differences are, it seems like that functionality is not available with the free licence, I don't seem to be able to find any way to do this.
  13. Martin_T

    Send Alert email by status

    As far as I'm aware there is no way to do this with just the RMM. If you use the Pulseway PSA, you can set workflows to trigger on certain conditions like priority or where they've come from etc.
  14. Martin_T

    Reply Separator in email templates bug

    I can confirm that I get the same behavior in our environment as well. Occasionally, we also get duplicates of the contents as well (see attached) I've redacted any potentially sensitive info.
  15. Martin_T

    Create new 'Group' functionality missing??

    Hi Cragdoo, You should be able to create an Organisation with a single Site and then as many Agent Groups under that site as you like. If you go back to the Site selection it should be down in the bottom right. Cheers, Martin
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