Jimmy Harden

+1 to this!

+1 to this - integrations with Zapier or Microsoft Flow would allow much greater flexibility

+2 I too have had similar (very constructive) conversations with Paul about this. I get that there are a lot of new design features on their plate, so we'll wait and see.

The script looks promising, cheers Paul. Yes, I definitely do think a dedicated "line" in the management tools, or even just something as simple as an additional screen when we tap on "restart" that allows us to specify or pick a time? (thinking something similar to when we restart a service and an overlay appears with the option to stop or restart the service)

Yep - seconded. I think I've chatted with Paul about this too.

I feel like I'm missing something super simple here, but... Could an extension to the "restart" functionality be added so we're able to restart at a designated time or date? I know this can be done via schtasks or via PowerShell - it's not the point. It's a relatively simple function that I would imagine almost every MSP would use at some point. Previous RMM applications we've used have had this functionality too, and we're really missing it!

Righto - consider this another vote!

At the risk of stealing his thunder, I had Paul Csiki from Pulseway Support provide me the following PowerShell script a day or two ago in answer to this exact question. This should allow you to run the script at certain times using the automation features. I haven't yet tested it but on read through I like what I see. As Paul says, I hope it helps. Email contents copied below: Hi Jimmy, You can use this PowerShell script to install available Windows updates through the Pulseway automation feature: Write-Host "Start Windows Update" $UpdateCollection = New-Object -ComObject Microsoft.Update.UpdateColl $Searcher = New-Object -ComObject Microsoft.Update.Searcher $Session = New-Object -ComObject Microsoft.Update.Session $Searcher = New-Object -ComObject Microsoft.Update.Searcher $results = $searcher.search("Type='software' AND IsInstalled = 0 AND IsHidden = 0 AND AutoSelectOnWebSites = 1") # Install Update if ($results.Updates.Count -eq 0) { Write-Host "No Update" # no updates. } else { # setup update collection foreach ($update in $results.Updates){ $UpdateCollection.Add($update) | out-null } # download update items Write-Host "Download update items" $Downloader = $Session.CreateUpdateDownloader() $Downloader.Updates = $UpdateCollection $Downloader.Download() # install update items Write-Host "Install update items" $Installer = New-Object -ComObject Microsoft.Update.Installer $Installer.Updates = $UpdateCollection $InstallationResult = $Installer.Install() # Check Result if ($InstallationResult.ResultCode -eq 2){ Write-Host "Update Success" } else { Write-Host "Some updates could not installed" } if ($InstallationResult.RebootRequired){ Write-Host "System needs to reboot." } Write-Host "Finish Windows Update." } I hope this helps. Regards, Paul Csiki

Any plans to integrate Pulseway with IT Glue guys?

Sorry if this is in the wrong place guys - I couldn't find a dedicated area to your PSA application so figured I'd stick to the general enquiries. Is anyone able to clearly tell me how Pulseway's new PSA solution integrates with RMM? As far as I can tell, so far all that happens is tickets can be automatically raised by RMM notifications. Haven't done a deep dive yet, but I can't even see where a ticket would be raised against a particular enduser/client/company? Is there any other functionality available that I'm not seeing? Appreciating the solution is new, I feel like there is a heap of potential here that hasn't yet been unlocked. For example, it would be amazing (and I'd say nigh on required) that the hardware/software information gathered by the RMM is synced with the PSA... I know I sound critical, but the RMM feels AMAZING compared to anything else on the market, the PSA seems fully featured...yeah, we'd love to convert but need to know where the downsides are before making the switch.