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Everything posted by Paul
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I'd just copy the NotificationBridge.dll file from the archive into the Pulseway installation folder and use it from there. You cannot use the notification bridge application without Pulseway installed (including the plugin configured) on the local machine. -Paul
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Hi Mathieu, Unfortunately it's not possible to run legacy reports on a schedule. We'll be adding the Windows Server Backup template on the new reporting engine in a future release so this will definitely become possible then. -Paul
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missing "/etc/init.d/pulseway start"
Paul replied to mark.vail's topic in Installation & Configuration
Hi there, Use the following command to start the Pulseway service on newer distributions: -Paul -
Hi there, We were forced to push it due to other features / issues that were more pressing. Here's our current roadmap: -Paul
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Hi Chris, Yes, I'm sorry but this is still on our backlog. There are a few features that are still missing from the WebApp compared to the mobile apps but rest assured that we're planning on having the apps in sync functionality-wise. -Paul
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Hi Josh, Just to confirm it's the same issue, does the CPU usage increase for the PCMonitorSrv.exe or for pcmontask.exe? -Paul
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Hi Andrew, You can already monitor Carbonite job results using the event log filter feature. Here's the list of event ids that Carbonite writes: https://support.carbonite.com/articles/Server-Windows-List-of-Windows-Events-Created-by-Carbonite-Server-Backup. -Paul
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Hey guys, Following up on this, we're cycled all our remote desktop servers and tested all now, can you try again now? -Paul
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Hi Robert, I've just tried to start a RD session and it worked for me. I am curious to find out if it's just on that machine or it's happening on other systems too. -Paul
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Hey everyone, We've had to pull up some backups to get everything back online as GigeNET did not respond to us at all. Reports and custom logo were also stored on the shared storage and we're waiting for the SAN to be brought back online but in the meantime all instances are now operational. -Paul
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Hi there, While most of our servers are back online the one SAN is still not online which keeps one of the SQL clusters from starting. We're on the phone with GigeNET right now. -Paul
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Everything seems to be coming back online now. Thank you for your patience. -Paul
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Hi Boris, We're investigating a network issue with the Chicago datacenter. I'll post an update as soon as I have it. -Paul
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Hi there, We're investigating the compatibility issues with Windows 10 and older operating systems. -Paul
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Glad to hear it worked. Enjoy using Pulseway! -Paul
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Hey Martin, Thank you for the suggestions, they are really good and we're implementing them. You should see them in the next release. In regards to the report, can you send me a PM with some screenshots of the report and task configurations and the report you've generated? -Paul
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Hi there, The 403 access is denied error indicates a security feature of our website has kicked in. Can you try to register an account from your phone's network or another network to see if that works? -Paul
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Apologies for that. We're retracting the Login feature until we get a better understanding of what's causing the issue. Pulseway 6.2.1 Windows agent update will be released tomorrow and it will automatically uninstall the login providers from all computers. -Paul
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Remote Desktop Client & Dashboard Crashs on Windows 10
Paul replied to Abdulkadir Aslan's topic in Bugs
Hi Abdul, Do you have folder redirection turned on? Did you try changing the installation folder to C:\Program Files\Pulseway Dashboard? -Paul -
Hi there, What would you search for in this case? Email address? -Paul
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Hi there, For the Pro plan we use a transactional email service which sends emails from the following IPv4 address: 167.89.85.223. The sender email address is support@pulseway.com. The Team plan is using your own SMTP server and in your case the IP address that will connect to your server is: 209.212.145.145. -Paul
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Hi Norman, Since the 6.0 update, systems are no longer authenticating with a username and password so it's safe to change your password and it won't affect your systems. Make sure that your agents are running the agent version 6.0 or higher by running the Executive report which shows the agent version. -Paul
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Hi Brian, Try running the pulseway-registration tool to re-register your system. Let me know how that goes. -Paul