Jump to content
primal51

Pulseway Manager Password Lock Out

Recommended Posts

I have setup 2.7.1 on my WHS and enabled the lock to prevent changes. When I login to this PC and click here to allow changes a window pops up for the password. I input the password that should be setup and it doesn't accept it. Is there a way to reset this password?

Share this post


Link to post
Share on other sites

delete from registry:

HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\PreventChanges

HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\PreventChangesPassword

Share this post


Link to post
Share on other sites

Is there a way to generate a Notification in PC monitor ( in the dashboard and mobile app ) when the locked mode is disabled ?? ( By detecting these keys are removed , or just give an notification to inform the lock pasword has been entered )

Thx

Share this post


Link to post
Share on other sites

Hi @dpbklyn ,

Yes, it is possible to disable this functionality from the Pulseway WebApp or any other device. In order to do this, you will need to configure the Pulseway Manager n the remote system  to allow the system commands only from authorized devices:

image.png.74c0e399ad58239392781b151dc3500d.png

 

I hope this helps.

 

 

Share this post


Link to post
Share on other sites

Hi we have client 6.3 but the following keys aren't there to delete. We need to clear the password lock on some clients where the password has not been recorded to make changes to monitoring but are unable to make changes. Is there a new location for the keys or how do we now clear the password to allow changes to be made to the client. Thanks

delete from registry:

HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\PreventChanges
HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\PreventChangesPassword

 

Share this post


Link to post
Share on other sites

Hi Roland,

The key is the same. Keep in mind that PreventChanges and PreventChangesPassword are registry values and not subkeys.

-Paul

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...