Everything posted by Anne
-
Partial screenshot
Hi @juniordata Thanks for reaching out! You should have an option to scroll and look at the screenshot. If this isn't the case could you forward me your Pulseway email and I will raise a ticket on your behalf. Thanks a mill, Stefan
- Dashboard re-authentication
-
Discovery and Deployment Installation
Hey @Garrett B Thanks for reaching out, So you should have admin credentials which allow you to access/run anything on all of the devices in the chosen org as this is a part of our security. Try using the general admin credentials you have for pulseway and see if that works. Let me know if this works and if not I will raise a support ticket for you! Thanks, Stefan
-
Having Script Problems, results wont save back to Custom Variable
Hey @Mike Leger Thanks for reaching out! From what I can tell The output is formatted as Table. But type is TEXT. Only free text can be output and Table format is not supported. Let me know if this makes any sense and if you have any other questions please feel free to reach out any time. Thanks, Stefan
-
Unable to register new system as no "agent group" exists
Hi @fabrug Thank for reaching out This issue is this being worked through but I would still like to raise a ticket on your behalf as we are seeing differences in the issue with other users. So if possible could you DM me your Pulseway email ID and or Instance name and I will raise the ticket on your behalf! Thanks a mill, Stefan
-
Scheduled Server Maintenance - Sat 24 Feb - 12:00am - 4:00am ET | 5:00am - 9:00am GMT | 6:00am - 10:00am CET
Hello everyone, We would like to inform that on Saturday, Feb 24, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team
-
Disable Remote Control
Hey @Tomas Söderbergh So as of now we can't restrict access only for remote control functions for users only. Either they will have no access to the system or full access to the system. Let me know if there are any questions please let me know! Thanks, Stefan
-
No notification for low storage
Hey @jean-francois Thanks for reaching out! It seems that from the data in the image, that its possible that the thresholds for low storage have not been met yet, hence the lack of notification. If you have any more questions please let me know! Thanks, Stefan
-
Custom Titles: URL cannot be reached. Parameter name: value
Hey @jphipps Are you handling an exe and MSI file? if it is an MSI file please check this Article here: https://intercom.help/pulseway/en/articles/4523339-hosting-3rd-party-patching-msi-files-on-public-cloud-storage-providers Thanks, Stefan
-
Notification loopback/feedback
Hey @Maciej Szupiluk Thanks for reaching out. If you add the #[%Ticket Number%]# in your Subject field your replies will go to the same ticket instead of creating a new one! Let me know if this helps solve your question and if you need anything else. Thanks, Stefan
-
suspend a windows update
Hey @canterro Thanks for reaching out! If you do not want to push this update , then yes this rule can be applied and let the be under description. Also since you want to avoid this patch , move it to the top of the rules. I hope this helps and clears up any confusion regarding this and if you have any more questions please let me know! Thanks Stefan
-
OAuth Email Error "Object reference not set to an instance of an object."
Hey @peterwgs Stefan here, thanks for reaching out. I was looking into this and I think it may be a case for support so if its not too much hassle could you forward me either your instance name or your Pulseway email and I will raise the ticket on your behalf. Thanks, Stefan
-
Pulseway 9.5: The Pulseway Policy Revolution
@Lukasz I am posting about this today so keep your eyes peeled!
-
Pulseway 9.5: The Pulseway Policy Revolution
🚀 Pulseways Policy Management Engine Revamp: A Game-Changer for IT Pros! Hey Everyone! Pulseway 9.5 is here and we are starting off with a bang as the latest update is nothing short of a revolution, bringing a slew of upgrades that promise to make your life easier and your systems more secure. Here’s the lowdown on what’s new and why you should be excited: 🎯 Precision Targeting in the Policy Editor: No more one-size-fits-all. Tailor your policies with sniper-like precision directly in the editor. Say hello to seamless Selection Previews and goodbye to manual hassles. 🌍 All Organizations, Now in One Place: Managing policies across organizations just got a whole lot easier. With the introduction of an "All Organizations" object, you can now blanket-cover all current and future orgs under one policy umbrella. 🔌 Extensions Unleashed: Customize policies for specific device subsets with Extensions. This powerful feature allows you to tweak settings for certain OS types, device types, and manufacturers, ensuring that your policies are as nuanced as your IT environment. 📊 Cumulative vs. Non-cumulative Profiles: Pulseway introduces a game-changing distinction between Cumulative and Non-cumulative Profiles. Layer those monitoring profiles without a hitch or choose device configuration profiles for a one-and-done approach. The choice is yours! 👀 Effective Settings Visibility: Ever wonder if your policies are actually being applied as you intended? Wonder no more. Effective Settings provide a crystal-clear view of what's applied and where, ensuring you're always in the know. 🎨 UI/UX Overhaul: Navigating Pulseway has never felt smoother. With enhancements across the board—from the Policies Page to the Device Card—your user experience just got a major upgrade. 📦 Basic Profiles and Policies Package: Getting started with Pulseway? The new Basic Package offers a streamlined entry point to policy management, perfect for small teams and simple setups. If you want to dive into the details of our Policy revolution you can do so HERE an if you are dying to try Pulseways latest update start a free trial and join the revolution! Whether you’re a seasoned IT professional or just getting your feet wet, these updates are designed to make your policy management more intuitive, effective, and, dare we say, enjoyable. 🎉💻 And finally be sure to stay tuned as we have way more features within Pulseway 9.5 to explore!
-
Pulseway 9.5 ( Webinar )
PULSEWAY 9.5 IS HERE - AND WE HAVE SOME KILLER FEATURES IN STORE Join us on February 20th for our live webinar where we dive into the details of Pulseway 9.5 and showcase some amazing new features that you are bound to love! SAVE YOUR SEAT HERE: https://event.on24.com/wcc/r/4486126/71980A04FE5F5239EF3BB12BC3896CEC?partnerref=cmng_st_rd_9.5amweb
- Mac OS patching and reporting
-
Scheduled Server Maintenance - SAT 20 Jan - 12:00am - 4:00am ET | 5:00am - 9:00am GMT | 6:00am - 10:00am CET
Hello everyone, We would like to inform you that on Saturday, January 20, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team
-
command line .exe......unique admin credentials
Hey @R.Rupert There are a number of ways to do it, When running anything through Pulseway, it will default to running as the system account. So trying to run those commands through Pulseway, you're opening the program (if it even supports non-interactive) as the system account, and no user will see it. You could check processes to confirm that though. You would need to run it under user context and right now, Pulseway only has that ability to do this if you log onto the machine in question, open Pulseway Manager, go to Settings - Runtime and scroll to the bottom to Enable PowerShell User Impersonation. This will run scripts through Pulseway as the user you entered. Here is a link to the article for more info - LINK I hope this helps and if you need any more help please let me know! Thanks, Stefan
-
How custom install arguments works?
Hey @hayri Thanks for reaching out, If you follow this LINK it will take you an article which delves into all the info about custom titles and such. Let me know if this helps and if you have any other questions please let me know. Thanks, Stefan
-
Scheduled Maintenance SAT Jan 6 - 12:00am - 4:00am ET | 5:00am - 9:00am GMT | 6:00am - 10:00am CET
Hello everyone, We would like to inform that on Saturday, January 6, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation.
-
Log Ticket in PSA from user when he email is forwarded by an agent
Hey @owain.bacon Thanks for reaching out and apologies for the late reply! So forwarded emails will not be created as a primary user contact. The contact will be whoever sent the email to email parser. I suggest you ask users to send emails directly to the email parser. Let me know if this makes sense and if you need anything else please let me know! Thanks a mill, Stefan
-
Select who gets notifications for policies set i.e storage threshold reached notifications
Hey @ACPulse Thanks for reaching out, So a distributed list can not be added, they could set the priority for these threshold notifications. I hope this helps and if you have any other questions please let me know! Thanks, Stefan
-
The system cannot find the path specified
Hi @Leon from AIOI No Problem at all, I have just raised a support tickets for you there in which you are CC''d and I will be following the case with you and support. If you need anything else please let me know! Thanks, Stefan
-
Cannot start Pulseway on Mac Mini M2
Hi @rmac2006 I just raised the ticket or you there! Thanks, Stefan
-
Cannot start Pulseway on Mac Mini M2
Hi @rmac2006 I enquired about this and I need to raise a support ticket on your behalf, please forward me your Pulseway email ID so I can keep you in the loop. Thanks, Stefan