General

184 topics in this forum

1. Using [%Ticket URL%] field with advanced custom html email templates

   By Matt Wilson, September 14, 2018   

   • configuration
   • bug report
   • 0 replies
   • 3k views
   • 
   • Matt Wilson
   • September 14, 2018

2. campaign emails

   By eric.wilson, December 12, 2018
   • 0 replies
   • 1.9k views
   • 
   • eric.wilson
   • December 12, 2018

3. Warning QuickBooks Desktop Export utility

   By Gary Haberl, February 7, 2019
   • 0 replies
   • 1.6k views
   • 
   • Gary Haberl
   • February 7, 2019

4. PSA Wishlist

   By Sean, April 16, 2019
   • 0 replies
   • 1.7k views
   • 
   • Sean
   • April 16, 2019

5. Modify Tickets via Hashtags

   By Tyson, May 8, 2019
   • 0 replies
   • 1.5k views
   • 
   • Tyson
   • May 8, 2019

6. Consistency

   By AlanRTonn, June 3, 2019   

   • feature request
   • bug report
   • 0 replies
   • 2k views
   • 
   • AlanRTonn
   • June 3, 2019

7. quoteworks connector

   By davee, March 11, 2020
   • 0 replies
   • 2.4k views
   • 
   • davee
   • March 11, 2020

8. Anyone in the alarm industry?

   By Jim Waltz, September 17, 2020
   • 0 replies
   • 1.2k views
   • 
   • Jim Waltz
   • September 17, 2020

9. Change Request: Allow creation of ticket from Quotation

   By Colm Whelan, November 11, 2020
   • 0 replies
   • 1.1k views
   • 
   • Colm Whelan
   • November 11, 2020

10. Set REPLY-TO address for outgoing invoice emails

    By Colm Whelan, November 11, 2020
    • 0 replies
    • 1.2k views
    • 
    • Colm Whelan
    • November 11, 2020

11. Ticketing System Dashboard

    By Austin0, January 2, 2021
    • 0 replies
    • 1.3k views
    • 
    • Austin0
    • January 2, 2021

12. Possible Feature Requests

    By spincotech, February 1, 2021
    • 0 replies
    • 997 views
    • 
    • spincotech
    • February 1, 2021

13. Kaseya breach - Bloomberg article states approx. 20 MSP breached

    By whatup, July 3, 2021
    • 0 replies
    • 956 views
    • 
    • whatup
    • July 3, 2021

14. Optional Note Required?

    By john.overton, November 25, 2021
    • 0 replies
    • 971 views
    • 
    • john.overton
    • November 25, 2021

15. Autoresolve tickets after followups have been completed

    By NEWUSER, March 23, 2022   

    • feature request
    • 0 replies
    • 980 views
    • 
    • NEWUSER
    • March 23, 2022

16. Pulseway PSA Hebrew Language Issue

    By Dvir, May 11, 2022
    • 0 replies
    • 849 views
    • 
    • Dvir
    • May 11, 2022

17. Workflow for tickets also generating a Generic response from the PSA system

    By Brad Jones, June 10, 2022
    • 0 replies
    • 838 views
    • 
    • Brad Jones
    • June 10, 2022

18. PSA pulseway tickets integration to MS outlook

    By dada, June 16, 2022
    • 0 replies
    • 1.1k views
    • 
    • dada
    • June 16, 2022

19. PSA - New ticket option "Source"

    By ITiseasy, September 29, 2022
    • 0 replies
    • 717 views
    • 
    • ITiseasy
    • September 29, 2022

20. Device on time

    By Zacs, October 5, 2022
    • 0 replies
    • 10.9k views
    • 
    • Zacs
    • October 5, 2022

21. 2FA Can not log in New phone

    By DwayneD, December 17, 2022
    • 0 replies
    • 765 views
    • 
    • DwayneD
    • December 17, 2022

22. URGENT: Planned PSA Downtime: 18th February 00:00 - 06:00 am

    By StefanMcl_Pulseway, February 13, 2023
    • 0 replies
    • 583 views
    • 
    • StefanMcl_Pulseway
    • February 13, 2023

23. Us Data Constraints - Intermittent Performance Issues

    By StefanMcl_Pulseway, February 16, 2023
    • 0 replies
    • 1.2k views
    • 
    • StefanMcl_Pulseway
    • February 16, 2023

24. How to set product Cost using API?

    By carvic, April 19, 2023
    • 0 replies
    • 646 views
    • 
    • carvic
    • April 19, 2023

25. Require issue and sub issue

    By Austin0, June 30, 2023
    • 0 replies
    • 772 views
    • 
    • Austin0
    • June 30, 2023