General

203 topics in this forum

1. Checklists in tickets

   By Jed, October 20, 2021
   • 3 replies
   • 1.6k views
   • 
   • Jamie Taylor
   • October 21, 2021

2. Backup has never worked

   By JDBaron25, October 20, 2021
   • 1 reply
   • 1.4k views
   • 
   • Mark G38
   • October 20, 2021

3. Limit Ticket Templates to Specific Users

   By john.overton, October 19, 2021   

   • feature request
   • 1 reply
   • 1.4k views
   • 
   • john.overton
   • October 20, 2021

4. System Status Board

   By Austin0, January 2, 2021
   • 1 reply
   • 2.1k views
   • 
   • haylebop
   • October 8, 2021

5. can we get a round robin group to rotate through tickets

   By Michael Doyl, September 24, 2021
   • 1 reply
   • 1.2k views
   • 
   • Jamie Taylor
   • September 24, 2021

6. Stop reply to email opening a new ticket

   By mdsmith, September 12, 2021
   • 1 reply
   • 1.5k views
   • 
   • UTS Brian
   • September 24, 2021

7. Local Audit Policy Manipulation

   By rwally, August 17, 2021
   • 1 reply
   • 1.5k views
   • 
   • Jamie Taylor
   • August 24, 2021

8. Pulseway down?

   By Nathan Grafton, July 12, 2021
   • 1 reply
   • 2k views
   • 
   • Paul
   • July 12, 2021

9. Kaseya breached, is Pulseway audited?

   By Mr. C, July 3, 2021
   • 3 replies
   • 2.4k views
   • 
   • Mr. C
   • July 4, 2021

10. Kaseya breach - Bloomberg article states approx. 20 MSP breached

    By whatup, July 3, 2021
    • 0 replies
    • 1.2k views
    • 
    • whatup
    • July 3, 2021

11. Outlook Add-in to Submit tickets

    By crakpot, May 15, 2021   

    • feature request
    • webapp
    • (and 1 more)

      Tagged with:

      • feature request
      • webapp
      • windows
    • 1 reply
    • 2.5k views
    • 
    • Robert Stan
    • May 17, 2021

12. Get notified when a client responds to a completed ticket

    By Hugo, February 12, 2018   

    • windows
    • configuration
    • 2 replies
    • 3.2k views
    • 
    • Kyle Muegge
    • April 22, 2021

13. Possible Feature Requests

    By spincotech, February 1, 2021
    • 0 replies
    • 1.3k views
    • 
    • spincotech
    • February 1, 2021

14. Login and renew

    By TailoredIT, January 13, 2021
    • 1 reply
    • 2.3k views
    • 
    • Paul
    • January 14, 2021

15. Ticketing System Dashboard

    By Austin0, January 2, 2021
    • 0 replies
    • 1.6k views
    • 
    • Austin0
    • January 2, 2021

16. Error when deleting Workflow

    By TonySoda, December 15, 2020
    • 2 replies
    • 1.9k views
    • 
    • TonySoda
    • December 15, 2020

17. Email notification from Service Desk

    By TonySoda, December 15, 2020
    • 2 replies
    • 2k views
    • 
    • TonySoda
    • December 15, 2020

18. Set REPLY-TO address for outgoing invoice emails

    By Colm Whelan, November 11, 2020
    • 0 replies
    • 1.5k views
    • 
    • Colm Whelan
    • November 11, 2020

19. Strange USB read/write requests on monitored PC

    By JR-Encinitas, November 3, 2020
    • 1 reply
    • 1.8k views
    • 
    • Colm Whelan
    • November 11, 2020

20. Change Request: Allow creation of ticket from Quotation

    By Colm Whelan, November 11, 2020
    • 0 replies
    • 1.4k views
    • 
    • Colm Whelan
    • November 11, 2020

21. Having Trouble setting up Email Parser

    By Spirit, June 13, 2017
    • 12 replies
    • 14.3k views
    • 
    • PaulP
    • October 6, 2020

22. PSA support experience poor

    By Matt Wilson, September 8, 2020
    • 2 replies
    • 2.2k views
    • 
    • Gary Haberl
    • September 22, 2020

23. PSA Ticket Assignment

    By Aaron, August 7, 2020
    • 2 replies
    • 2.9k views
    • 
    • Gary Haberl
    • September 22, 2020

24. Timesheet issue

    By Continu IT Solutions, September 15, 2020
    • 1 reply
    • 2k views
    • 
    • Gary Haberl
    • September 22, 2020

25. Anyone in the alarm industry?

    By Jim Waltz, September 17, 2020
    • 0 replies
    • 1.6k views
    • 
    • Jim Waltz
    • September 17, 2020