Hugo Posted February 12, 2018 Share Posted February 12, 2018 How would I get a ticket status to change to "client responded" when a client responds to a "completed" ticket Link to comment Share on other sites More sharing options...
Staff Chris Posted February 14, 2018 Staff Share Posted February 14, 2018 Hi Hugo, In order to do this, you will need to create a workflow. Please check this link. Link to comment Share on other sites More sharing options...
Kyle Muegge Posted April 22, 2021 Share Posted April 22, 2021 Is there a setting to change the status from Completed to open again automatically? Link to comment Share on other sites More sharing options...
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