General

184 topics in this forum

1. Can we link our 3CX phones into the PSA for calls and logs

   By Gary Haberl, February 7, 2018
   • 6 replies
   • 3.6k views
   • 
   • Daniel B
   • February 24, 2023

2. Can we use Google to authenticate to Pulseway PSA?

   By Mike Newland, February 10, 2023
   • 3 replies
   • 713 views
   • 
   • StefanMcl_Pulseway
   • February 14, 2023

3. Change formatting of quotes/orders/invoicing.

   By John Taylor, February 20, 2018
   • 4 replies
   • 2.6k views
   • 
   • Colm Whelan
   • March 13, 2018

4. Change Item Description in Product Quote

   By Gary Haberl, February 26, 2018
   • 2 replies
   • 1.6k views
   • 
   • Gary Haberl
   • March 26, 2018

5. Change Request: Allow creation of ticket from Quotation

   By Colm Whelan, November 11, 2020
   • 0 replies
   • 1.1k views
   • 
   • Colm Whelan
   • November 11, 2020

6. Checklists in tickets

   By Jed, October 20, 2021
   • 3 replies
   • 1.2k views
   • 
   • Jamie Taylor
   • October 21, 2021

7. Choose which RMM notifications create tickets

   By harvestuser, January 10, 2020   

   • configuration
   • 2 replies
   • 2.6k views
   • 
   • harvestuser
   • January 20, 2020

8. Clickable phone number

   By Maciej Szupiluk, November 26, 2023   

   • feature request
   • 0 replies
   • 369 views
   • 
   • Maciej Szupiluk
   • November 26, 2023

9. Client Approval Workflow for Tickets

   By DinamicIT, October 16, 2018   

   • configuration
   • 2 replies
   • 2.6k views
   • 
   • DinamicIT
   • October 23, 2018

10. Client Manager for PSA Client Portal / Close Tickets

    By BaDvs3viL, May 4, 2022
    • 1 reply
    • 1k views
    • 
    • Jamie Taylor
    • May 23, 2022

11. Client Portal doesn't display Assignee

    By Mike Newland, February 10, 2023
    • 3 replies
    • 667 views
    • 
    • StefanMcl_Pulseway
    • February 14, 2023

12. Close ticket from RMM Script

    By Gary Haberl, February 3, 2018
    • 4 replies
    • 2.5k views
    • 
    • Gary Haberl
    • February 15, 2018

13. Combine Tickets?

    By Comissha, May 2, 2017
    • 6 replies
    • 3.6k views
    • 
    • Sindbad
    • November 24, 2018

14. Connectwise Import Error

    By Colm Whelan, January 20, 2018
    • 9 replies
    • 3.5k views
    • 
    • Colm Whelan
    • February 5, 2018

15. Consistency

    By AlanRTonn, June 3, 2019   

    • feature request
    • bug report
    • 0 replies
    • 2k views
    • 
    • AlanRTonn
    • June 3, 2019

16. Contract limitations and workarounds

    By Sean, January 29, 2019
    • 6 replies
    • 3.3k views
    • 
    • RandyChuck
    • May 29, 2022

17. Contract Renewals

    By Colm Whelan, February 3, 2018
    • 4 replies
    • 2.8k views
    • 
    • Chris
    • February 8, 2018

18. creating tickets from RMM notifications

    By Donna, September 17, 2017
    • 5 replies
    • 3.3k views
    • 
    • Chris
    • September 26, 2017

19. CRM-creating accounts should have the option to create account in RMM yes/no

    By AXGui, December 11, 2023   

    • feature request
    • 0 replies
    • 280 views
    • 
    • AXGui
    • December 11, 2023

20. Custom Type URL - Hyperlink or Button

    By Matthew Kendrick, March 12, 2022   

    • feature request
    • 1 reply
    • 1.2k views
    • 
    • Jamie Taylor
    • March 18, 2022

21. Customer questionnaires

    By nixituk, July 15, 2018
    • 1 reply
    • 1.9k views
    • 
    • Chris
    • July 16, 2018

22. Default reply (from) templates per user / Or move signature to the reply

    By Haydn Wright, January 23, 2023
    • 1 reply
    • 974 views
    • 
    • Jamie Taylor
    • January 30, 2023

23. Deleting Tickets From RMM

    By Martin_T, September 13, 2017
    • 20 replies
    • 6.5k views
    • 
    • Matt
    • October 14, 2019

24. Device on time

    By Zacs, October 5, 2022
    • 0 replies
    • 10.9k views
    • 
    • Zacs
    • October 5, 2022

25. Email notification from Service Desk

    By TonySoda, December 15, 2020
    • 2 replies
    • 1.4k views
    • 
    • TonySoda
    • December 15, 2020