General

Hi: In the new features in Apple Store announces some new such as: "Live view of all user sessions on a computer (subscribers / dedicated server user only)". But if i open de User secction in Ipad app only i can see the Server Administrator session, but some more user has a session opened in that server. I have a subscription for 20 computer. Why don't see all other user sessions ¿? is something i have to configure ¿?

I am curious to know why 3rd party patch mgmt. is an additional paid feature. Before I would get notified for like Adobe Reader needed an update, know I have to pay additional to get this notification? What else within the features we already get will be removed to a "module" that we have to pay additional for? I only oversee around 60 endpoints, so I am not a big player, but there are issues now that are making me look and trial other RMM solutions. Today I logged into my dash-panel as I do everyday M-F only to be greeted with 53 notifications for critical updates for Windows. Going into to the systems one by one, I quickly realized that something is not right…

i'm thai people. how can i pay for it ?

On 64bit Windows there can be both 64bit performance counters and 32bit. Some applications will record metrics in one or the other bit space. On a 64bit OS, you can access the 32bit counters by using "mmc /32 perfmon.msc". Can 64bit Pulseway access 32bit counters (and 64bit?) for monitoring and alerting or is the only option to run 32bit Pulseway? Thank you.

Hello, Is it possible to add accesspoints in the Pulseway dashboard? If it is possible how does it work? I am trying to get a accesspoint in my existing dashboard but it doesn't work yet. I cant find info of it anywhere. Regards Mitch

I was on a trial for the past 30 days and now that its over i want to buy a subscription. When i sign into the account it says its not active. How do i get my account active so i can buy a subscription? Thanks!

I did install Pulseway in December, only to discover that my chipset was not yet supported. When I heard about an update, I tried to check if it was now supported. However I get the message that my account is deactivated when I open the app on my iPhone as well when I triy to log in on the website. Why is it deactivated? I tried creating a new account and I got the message that my email address is already in use. So how can the account be reactivated?

I'm new to Pulseway, but I can't seem to find a way to recover my Pulseway username (forgot what it is) in order to install on a Linux system. How can this be found?

You can now discover computers from Active Directory through the Discovery & Deployment probes if they are a domain member. Additionally, you can now deploy the Pulseway Windows Agent through Group Policy Objects for all domain-joined computers or for just a selection of Organizational Units. This will automatically enrol newly added computers in Active Directory to Pulseway and place them in the correct Agent Group which in turn will apply the endpoint monitoring policies, optionally install an antivirus product, and start managing operating system and 3rd party patches too.

I have an ad-hoc report that I want to use to give me a list of all the recurring contract details. I can use the column "Service" from the category Finance>Recurring Services Contract Details. But I also want to display the columns "Service Name" and "Description" from the contract. How can I add fields to my report?

I had stated in an earlier question that there will be only two users, myself and an associate account. I set up all the monitored systems under my account with the associate account set up to receive all the notifications and alerts that I do. In other words we both see everything. This is working fine. But now I want to add a user and set it up so that this new user will only receive the notification when one thing happens, that being when a certain service is stopped or started. This would be a service that is running on all the systems that I have set up. I think if I add this new user as an associate won't he receive all the other notices also? This new user doesn't …

Hi All On the MSP plan do I have to add the PW end point to all of the 25 nodes or can I add the end point one by one as I choose? Regards, D.

I'm wondering how I can add an authorized device to Linux (ubuntu). I imagine this would be through the config.xml. Any details on how this can be accomplished? BTW - Fantastic product!!

I have set up PCMonitor on 120 pcs, I used my IPAD as the the allowable device. I have need however to authorise another 2 ipads. Is there a quick way of doing of this? I have tried going to registered computers change settings, but cannot see it there? Any help greatly appreciated.

I have been administrating my company's pulseway account for 4 years. I am starting to get request from upper manegment that they want to be able to look threw the webcam feature at remote locations. I have 4 different groups setup with local and remote users servers EXT.. Is there a way I can give access to a user certain options and certain groups to access. I only want him to see the remote group and not servers and local users. Including owners, CIO, CEO and CFO local information. But I don't want to give them my administrator information.

Further user interface improvements to four additional pages: Patch Management Policies Page Antivirus Policies Page Antivirus History Page Account Overview Page

Noticed this on a couple of servers but after a restart the pcmonitor service doesn't start. I've double and triple checked that the service is set to automatic start and restart on any failures but still the service doesn't start. Has anyone else had this experience?

After installing some new software (not related to Pulseway) a reboot was required. As it happens, the server went down and no notifications were sent out. Looking at the Pulseway manager it looked like it was monitoring the server, however i got NO notifications about the downed server. When i ran a service pulseway restart... i quickly got a notification that the server was on-line. That seemed to resolve the problem. My question is why does Pulseway not automatically do a restart when the machine is rebooted? Is this something i need to do every time a server is rebooted? I use Jenkins when i need to run mass jobs on our servers. Should i create a job that …

Hey guys, I'm sure you guys a swamped with the v6 release, I'm sure it will be one of the biggest leaps forward ever. I'm holding off on onboarding a new client to Pulseway because I don't want to do it twice. Any rough idea about when the release will come out? Is there a beta or RTM version available? Last post in fearure requests forum in mid-August said 2 weeks til release. Just curious where it is now? Thanks, you guys rock!

Agent 7.0 is crashing on Windows 7 x64 when trying to add notification for Hardware, drop me a PM if you need any more info or logs!

I have an agent that shows offline. The server is connected to the internet and I have other servers on the same network showing up in Pulseway. When I try to Validate the account i get: There was no endpoint listening at (my server URL) that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. Sorry, Found that someone turned on the Firewall. Fixed

I have Do Not Disturb enabled on my phone up until 6am. This morning I logged in and found a number of machines had been down for a few hours. Is there any way Pulseway can be configured to alert more than when it initially discovers a machine is offline? For example, if Pulseway can be setup to check an offline host every 15, 30, 60 minutes etc, then I would have been alerted much sooner. Thanks.

Hi all, I'm enabling offline files just for the desktop for our laptop users and would like a way to be alerted if there is an error in the sync on the machine however i would like it to only alert me if there is an issue with the sync process itself and not everytime it has tried to sync but failed due to it not being connected to the corporate network (if that makes sense) Anyone done anything similar or how do you monitor this to make sure offline files ARE syncing ? Thanks in advance

I have been using PC Monitor for a few months now to monitor my servers behind our corporate firewall and all has been well. Last night, all servers reported being offline which seemed unlikely. As of today, they are still not reporting but I confirmed they are working. I believe that my main office may have some ports offline or blocked but I can't find any documentation on which ports are used by PC Monitor so I can report this issue to my IT group. Where can I find port and communication methods that PC Monitor uses?

The latest update for the All Systems page is packed with new features focused on productivity and user experience. Multi-tab support for Systems With the new support for tabs you can easily switch back and forth different views and effortlessly multitask between systems. Create shortcuts for your Favorite actions You can now pin your most used modules and create shortcuts to further enhance your productivity. Updated Search Experience & General User Interface Continuing our efforts to deliver a simple and intuitive user interface, we have redesigned our search experience and modernized the overall look and feel of the All Sys…