General

Hi all, I am having trouble getting MPM to work through AVG. I have added PM program(s) to accepted list of programs for firewall. I have also added these IP's : 69.39.237.16 and 69.65.39.32 but to no avail. (found on this post: http://forum.pulseway.com/topic/538-firewall-config/) The only time i can connect is if i disable AVG firewall or allow all connections through the firewall (which obviously isn't safe ) I have searched this forum and online (AVG's website) to see if anyone had, had issues with setting up MPM but i could not find anything. I was wondering if two things could happen. [1] Get a solution to my problem. maybe i need to a…

I have just noticed that I get a success event and email sent when the backup only partially works. I am using Windows server backup and backup 2 vitual servers from the host. If the backup manages to backup just one of the VMs but the other fails I am still sent success info. I do get failed if the entire backup fails but getting a success when it has not properly backed up is a bit of a problem tbh. Any fixes or workarounds?

Hi there, Please stop me if I am wrong, but does your licensing mean I have to buy 5 licenses for ~$50 if I want to go pro for my home 2008 R2 server? I'd love to monitor all my services on my server, but can't justify the money when I can't use the full license. Surely charging $15 for one license would be more sensible? Thanks.

I understand from elsewhere in forum that you limit a notification to not repeating for the same event until the first one is read and cleared Is there any way to control this at all ? I'm looking at setting up a filtered event notification to see if nightly backups have completed OK / not (i.e. I want a success notification as well as just a failure notification) I can see that not being swamped by events is a good idea - but as I understand it that means if I haven't cleared last nights successful backup event I won't get tonights. Ideally I'd like to be able to set the interval (e.g. don't send the same event within an hour or 12 hours if not cleared etc)…

Hi all! I've found this great service and i've configured on my server for some tests. I've made some changes on config.xml in order to add more services and ports and also disable the shutdown and the power off options. At the moment I have disabled the shutdown option (via config.xml) but not the other one. This is the portion of code: <AllowedCommands> <Restart Allowed="true" /> <ShutDown Allowed="false" /> <PowerOff Allowed="false" /> <Suspend Allowed="false" /> <Hibernate Allowed="false" /> </AllowedCommands> Server is a machine running Ubuntu 14.04 x64, Client is a Windows Phone 8.1 Even if it's a…

Hello, would like to ask how safe because the connection of the PCMonitorSrv.exe. There is a permanent connection to an American host (IP: 68.65.39.32) address Your company MMSOFT design Ltd.hat but according to the website based in Ireland (Ground Floor 14 Herbert Street / Dublin 2 / Ireland). How can I be sure that my data from the server be read in maintenance mode and be spied. PC Monitor is a powerful tool that can read down to file level data. The transmission is not secured port üpber 443rd I look forward to your reply.

Hello all, I am new here and I do not know is this the right place to ask this query here or not but I hope I will get a positive response, I have a WordPress blog that is hosted on the well know hosting service provider. For the last few month i am facing a slow page and 500 internal server errors, this will affect the traffic and ranking of my blog, and now i am thinking to change the hosting provider, can anyone suggest me any other best-hosting provider? Thank you

New user to Pulseway RMM and I'm currently reviewing the Reporting module. I see the system has several report templates by default. However, I would like to create my own template. I would like to be able to run a single report that gives me the non custom values that I am looking for rather than running several report templates and merging the data together. I'd like to create a template that reports the following: PC Name, Primary Owner, CPU, Memory, Storage (used/free), Type (Laptop, Desktop), Make, Model, OS, Last Boot Up Time and any others I deem necessary. Thanks for the assistance!

Hello all, I'm not new into usingsuch programs for my pc but i can't find anyway to unlock my pc via your software solution, could someone please guide on how to do. Currently lock, shutdown etc.. are available but what about unlock/log in via providing password/username or so. Regards.

Hi Everyone, As a result of migration to a new data structure, the software catalog service used in Pulseway’s Third Party Patching (3PP) product will be unavailable between 2:00am and 4:00am EST on Wednesday Aug 30th. Access to all other features will be unaffected. We apologize for any inconvenience caused.

After starting the pulseway service. It drops out after aprox 20 seconds. I can restart the service but with the same result! Any Help?

Hello Everyone, We had a downtime yesterday, here is what happened, and how we are trying to avoid it moving forward. On November 2nd, we've received notifications that the database cluster has crashed and upon further investigation we've determined that the iSCSI storage was unresponsive. After reaching out to the hosting provider we've found out that they have experienced multiple drive failures on the SAN and that the disk got locked during the array rebuild process. They managed to get it unlocked but because the array was still rebuilding and operating at a lower I/O capacity, turning on the database cluster resulted in the disk locking again resulting…

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Say i have made a group with computers i would like total survaillance on, ie a computer that is not function properly. when i am done using this this computer, i move this computer out of the group making the group empty. then i would like to move a new computer to this group, will this group remember its settings? that ive setup last time a computer have been in the group. Thanks //Rasmus

Why when I upgrade, I have to upgrade to 3 computers? I only want one and NOT willing to pay 36$ when I am only using 1 computer...

Hi there, Is there a way to monitor your anti-virus installations on your servers with the new update? I know it was mentioned but I not sure if it is something I need to activate or if I should rather just install that plugin.

We are excited to invite you to our upcoming Webinar on May 24th where we will be previewing what's in store for Pulseway in the coming months as well as recapping on recent product innovations. You can register for the webinar HERE and the webinar will be available for on demand 2 hours after it begins. We hope to see you there!

At previous RMM's we've utilized scripts to integrate ninite. We run the update switch to update all the appollications followed by the audit switch and write the results to a local text file. We then parse the file to verify that all third party applications are up to date triggering warnings and failed status's based on different logic, but to keep it simple let's say based on the count of the word "update" in the audit file, as this would mean that the applications have an update available. I can run the scripts using your scripting/automation engine, and i know scheduleing is coming soon so we can automate this, but I have not found a way to parse a text file from w…

we have a main account and an associated account. is there a way that when the associated account adds a new client as themselves it shows up in the master list of clients and not just there own??

Hi, We install RMM agents to all systems from one account, and then share the systems to other accounts to manage who manages what. The Patch Management "Agent Status" only works for the user who installs the agent. BUT, creating policies can be done by anyone. And the Policies are shared between all users. Is there a reason only the person who installed the agent can apply Patch Management via the Agent Status link? Also...The "Patch Policy" link on the Android App does not show up unless you are the person who installed the RMM on the client system. But all other features are there. I'm thinking a little more work is needed on this so all tec…

Hello, I just found your product, and it looks very promising to me. Can you point me to where you list encryption levels and other security information? Thank you

Maybe I'm using the wrong search tags but I can't seem to find the answer here. When I restart my computer using pulseway, windows boots up and sits there waiting for a password. I can't seem to find a way to enter the password in the pulseway app. Is there a way to do this or a specific script to run instead of restart, or is the only way to remove the windows password?

Will it be possible to change a PC monitor configuration on one PC and push this out to all PC's in the same group?

Hi, Just started looking at the scripts in Pulseway. I can't see any way to make Pulseway automatically run a script when a certain notification or event happens. Is this possible? EG: a client can't get a static IP address on one of their internet connections so we use a dynamic DNS service. We have Pulseway set up to notify us when the public IP address changes on that connection, and then we have to jump onto that machine and manually run a script to update the dynamic DNS record with the new IP. Would like to have Pulseway do this automatically when the IP address changes. I know you can schedule a task to run it but it needs to happ…

Hi Folks, Does anyone know how to obtain a valid subscription in order to use the Pulseway Dashboard? I have version 4.6.2 installed but I get a scrolling message along the bottom of the screen saying that it needs a valid subscription. Thanks in advance. JPC