Bugs

Greetings. As the topic states 2 of my 3 monitored XP PCs will no longer Restart or Shutdown (LAN or WAN). Wake works just fine. Running the latest PC Monitor (3.03) Restart and Shutdown are "checked" ... any ideas? Thank you. Jim ps. the 3rd PC does not have any of these problems ... even more odd.

Hi, I notice the windows dashboard client is showing 0% memory for my ubuntu 12.04 dev server but the android dashboard app shows correctly. dashboard ver 4.1.2 (build 5087) in windows 8.1 64 bit

I noticed that fast scrolling on iOS 5.1.1 on iPhone can crash app preety easly. This happens mostly when some data is loading/refreshing while you start scrolling. For example if i delete notifications and quickly jump into computers and fast scroll down (I've got over 40 machines) it crashes (it's visible the network is working then).

Hi. Not sure is it reported, but service takes all free memory and in the end dies. Sometimes there are few KB left and I can log in and stop/start service. Happens every two weeks approximately. BR, Eph

Hi Guys, We noticed something strange when het Print Spooler Service hangs on a windows server the PC Monitor agent blings offline in the Dashboard even if it's not. When we log in into that specific server and go to the Print Spooler Service it's state is "Running" but when we restart the service it takes quite a while an than it crashes and the agent turns out to be online again. If we start the Spooler service again than there is no problem anymore. It looks like the Print Spooler Service blocks a port or something that PC Monitor uses. Are there any ways to avoid this form happening? Thanks!

Hi there, I wanted to change the agent on a machine so it did push alerts only and no emails. When I went into "account details" I unchecked the "email" checkbox and tried to hit "save" but it said my email address is invalid....this is because the TLD for my email address is .CONSULTING ....I am assuming that the agent validates the email address based on the TLD, and .CONSULTING isn't on the list. Can someone look at this please? Thanks in advance!

Hello, Windows Phone application no longer displays the notifications and the same for the tile. I have uninstalled the application, extinguished the Windows Phone, reinstalled PC monitor 3.1, it works more. If I open the notification application is in the list and when I spanked tile displays the notification.

Hi Guys, I am having an issue with the Dashboard notifications at the moment. I have not checked the mobile app. It is appearing that notifications are being deleted automatically sometime during the night. When I arrive at work in the morning I normally go through and confirm that all my backups have completed however the last 2 days I have not received any backup notifications when I investigate I find that there do not appear to be any notifications older that 2 AM. I also have about 4 or 5 servers that are set-up to send me half-hourly notifications so when I get to work in the morning I can have anywhere up to 210 non-critical notifications. I have also c…

When I install and launch Pulseway on my iMac (mid 2011, 27 inch, CPU i7, Mavericks 10.9.4) in Console is generated periodical error - SMC::smcReadKeyAction ERROR TB0T kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff804814a000. Frequency of error is around 3-6 per second. I tried reinstall Pulsewayq but noting has changed. I have two other iMacs (late 2012), but with them everything is ok. Can you help me?

Hello, My issue is that when connecting to the server, sending the Ctrl+Alt+Delete command does nothing leading to me being unable to sign in. I've tried this on 2 different servers in 2 different environments with the same result. Is this a known issue? I couldn't find anything about when looking around the forums or searching for it elsewhere. Thank you for your time! Best regards,

I have noticed a difference in the time stamps from my event log. On my computer the event have a time stamp at 7:00 and on PC Monitor the same event is at 2:00. Is there a configuration for the time zone? (I work with the newest version). kind regards Torsten

I just started installing Pulseway on a handful of servers on Friday and when my backup solution (Altaro HyperV) ran I received an identical error from all the servers that had Pulseway installed. All other servers backed up normally. A second attempt at a backup on one of these servers resulted in the same error. Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {74600e39-7dc5-4567-a03b-f091d6c7b092}. Routine details BeginPrepareSnapshot({3a3f5c6c-b8ea-41e6-9c7c-4395e32eed8e},{6d6dfab3-cbbd-453f-9574-1c9028bc5084},\\?\Volume{72837287-f3cb-11e2-be5a-806e6f6e6963}\) [hr = 0x80070020, The process cannot access the file because it is being u…

On one of my Windows XP (32-bit) computers, the current version of PC Monitor was installed, It had stopped functioning properly. and I found that many files in the PC Monitor folder had been lost. In addition, the PC Monitor entry in the Add/Remove programs list under the Control Panel was not present. As a result, I cannot run the program, I cannot uninstall the program and I cannot re-install or repair the software because I get error messages stating that "the software already exists", "the service cannot be started on this computer". I do not know the correct procedure to unregister the many dll files if there is one. I simply do not know what to do. Please help…

I was attempting to create a task on Pulseway, and got an error after attempting to save / publish the task. I am using the current version of Google Chrome. Something went wrong. The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter https://webapp.pulseway.com:parameters. The InnerException message was 'Error in line 1 position 1046. 'Element' 'ScopeName' from namespace 'http://schemas.datacontract.org/2004/07/MM.Monitor.Types' is not expected. Expecting element 'IsScheduled'.'. Please see InnerException for more details.

I get wrong tempurature reading on intel DX58SO2 motherboard. If i install intel own temp. reader program i shows the right temp. Is there somthing i could do or is it in the program Pc Monitor. Window 7 64 bit install Martin

I receive the following error from a system with a 54 GB hard disk with 9.96 GB free set to alert via group policy when the system partition has less than 10.0%. "The free space on system disk drive C: on the computer X in group Y is below 10% (9.96 GB% free of 53.81 GB%)" Just thought you would want to know.

Hey guys, I use Notes in PSA tickets to communicate with end users thus keeping all communication in PSA and out of email/Outlook. My email templates use the reply separator field. However, when the end user replies, I still get the text header information that Outlook inserts above the reply separator. Other email parsing platforms I've used before don't have this issue. I think its because the parser can understand Outlook's reply separator/original message divider. Can you guys address this? Here is an example of what I see in my replies:

Quite recently I had to reinstall the operating system (windows 10), since then I tried to install the soft to the same pc back, but there appear to be problems with the host once I try to register it. I know that the free account allows me to monitor only 2 PCs, and after I deleted it, something doesn't allow me to insert it back, possibly too many requests to the server. The only change to the PC is the processor change. ( Ryzen 5 2400g -> Ryzen 5 3600 ) Also i like to mention the widget are broken too. Any suggestion is welcome, thanks.

Hi, all of my agents on every device have stopped with the following error if i click validate account: "could not establish secure channel for SSL/TLS with authority ws1.pulseway.com" Prior to clicking validate account they all were showing offline, so I'm guessing comms has stopped. I have read the forum about a hotfix but that seems to apply to Windows server 2003. I am mostly running 2008r2 or above. anyone help. Of course this problem occurs just as I start my week off :-( Bernie

Not sure if this is already a known issue??? Windows Updates Report doesn't work (IOS, HTML5, Andriod etc.). All agents come back with "Status Unknown". Darryl

Hello Forum i might see a resoulution error on one of my 4k screens. see attached picture- the info regarding CPU. MEMORY and USERS are cut in a wrong manner. Thanks //Rasmus

Hi, The patch management status comes up as "ERROR" sometimes, even when no updates were found. Regards,

Remote Desktop Client does not allow me to connect. States "Please update your agent". How do I update the agents remotely? Attached is a picture of the error.

When I …. Open Dashboard app Open the All Notifications window View a notification Use the Previous and Next buttons .. only the text and date is changed, not the System name and Group name