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Random Disconnect / Offline notifications in Dashboard and iPhone App


eouk
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Hi Guys,

On my dashboard and iphone app, randomly, servers are popping on & off "the grid". On the dashboard, sometimes i get the big red error running across the bottom of the screen saying something like "The connection to the servers has been lost..."... I can get you the exact wording in a few mins (when it comes back up). But ever since my dashboard upgrading to version 2.8.1, it's been acting strange with this problem.

any ideas??

thanks.

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There is a problem at the Level 3 in New York that causes a lot of packet losses - the data centre technicians are aware of this problem and hopefully will be fixed soon.

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You're very welcome. We hope the issue is resolved soon, looks like it's a major outage there... we have some servers in a different data centre and we can see some of the issues there too.

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