Feature Requests

Would like the ability to run a report to see previous Pulseway chat conversations and support requests. Currently - you can send an email at the end of each chat conversation but... it would be nice to go back and view archived support requests and live Pulseway chat conversations if needed.

Whenever there is a note added to the note section is there any way to know when looking through the systems? Maybe change the badge color whenever a note is present? Currently I have to just click on each note section to see if notes have been inputted. If I could tell just by glancing at the section that would be ideal.

It would be nice if on the mobile apps when you click on processes you could long press on a service and add it to the list of monitored services. This way you can do it after the install if needed. Currently the only option is to kill process.

Hi, I have some troubles with the Windows Update from Pulseway. If I start the update over a group optional updates are ignored and not all updates are shown. If I start the update per machine, than I am able to install the optional updates, but not all updates are shown. I tried over the Powershell with PSWindowsUpdates and the Windows Update Minitool, and they show the missing updates (see screenshot). It would be cool if you could offer the updates in the official Microsoft Windows Update Categories (e.g.https://blogs.technet.microsoft.com/dubaisec/2016/01/28/windows-update-categories/), and if they would work for a group and a single device, A…

Is it possible to be able to create scopes on the Android app? Use case is all of the built in scripts default to all systems. It would be great if I could adjust the scope on the Android app. I'm trying to avoid logging into the web console, creating a scope and modifying a task, esp for a script I may only have a need to run once on a specific group. Pulseway is great and I love it, it doesn't seem like it scales well. If I add 10 machines a week I would constantly be adjusting things on the web console. I should be able to click any group and run scripts for that group without making a scope etc. Have I missed something or is this possible? For instance under the gr…

Is there anyway to get a report of the results of a script that was ran. For instance the check if computer has 2 hdd script, If I run this against 90 computers I don't want to click on each computer, click on the script, click again to see the results. It would be awesome if I was able to just see a list of failed and a list of passed, Is this possible?

We use SNMP to monitor network devices. It would be awesome if we could setup a line or bar graph for SNMP queries so that we can graph the CPU, RAM, and bandwidth of routers and switches. Also, if the integer output could have commas, it would be easier to read higher number values (readouts are often in KB). Another great thing would be SNMP based alerts. So we could set a min/max value for SNMP to trigger an alert. IE, if the router goes about 80% CPU usage for 5 cycles.

Is there an integration with Freshbooks for the Pulseway PSA, I would like to add it as a feature request. Thank you!

I am wanting to create a tag called server and assign it to all the servers I manage. It would be very helpful if Pulseway would show a count of how many devices have this tag. Better yet show a similar count like shown in the Groups tab. 29 online and 1 offline systems

Is there a way to password protect the uninstallation of the agent? If not, I believe that would be very useful and should be considered as a feature request.

Is there any plan or discussion to allow MSP's the ability to white label the agent settings such as the name, desktop shortcuts, icon, installation path name, etc? We used to have this with a former RMM tool we used and it was helpful to maintain brand consistency with our clients. Thank you, and keep up the great work!

Hi, I am waiting desperately for some features menationed in your roadmap: It would be cool, if you could give more information in the roadmap. Especially a kind of timeline/timeframe, so that we have an idea when you plan to offer the new feature(s). If you need beta testers, I can offer a couple of computers... Thanks, Christian.

Hi, it seems that you use a special edition from the Kaspersky Endpoint Security, and I have to say it seems to run great. But as a Kaspersky reseller, I know that the product has more features (e.g. firewall, device control...), and it looks like they would be available over the Pulseway license, but they are not installed automatically. And if I activate them manually (which would be a lot of work on every customer device) then I can't manage them over the Pulseway apps. And the programm version is also behind the actual release of Kaspersky. When we would have this two features and the support of the language of the operating system (e.g. German ins…

Hi, we use Acronis Backup. The normal version and the cloud version, which fits perfect to our MSP program. It would be cool, if we could monitor the agents directly over Pulseway. Thanks, Christian.

Hi, at the moment your antivirus feature is allways installed in English. A lot of our customers prefer their language (e.g German). If there is a proble like a virus, they allways get nervous, and than they see an information in a language where they are not fluent, and it gets worse... I know that Kaspersky offers his products in different languages, so there should be a possiblity to use the lanugage of the operating system. Thanks, Christian.

Hi, at the moment Request Support over the Pulseway Manager only supports a chat feature. The idea is to give the possibility to send an email to the support company, and if possible also with a screenshot feature. So it would be possible to create a ticket in the help desk system, or get a simple email. Not everything needs to be done immediatelly over a chat. Thanks, Christian.

Currently when an agent is offline you really don't have that much information. Like maybe the agent is offline becuase it was out of memory of diskspace Or show some meta data of the computer, what kind computer is it, system information.

Hi All, New to the software and love its ease of use. I am looking for an update from the roadmap on when the custom reporting may be available? Things like asset reporting on all PCs with x of software (Eg. office 2010) or License numbers of x software.Have a microsoft audit for example and need to gather all the FPP license numbers! All the information you appear to have already from the summary and detail asset reports its just the selection of those items into one report. or if any one knows a script that performs that task?

When creating an automated task - would like the option to run that automated task automatically if a computer was offline at the designated time. This would come in handy if a client's machines internet connection is lost, is powered down, or consistently turns their machine off prior to the scheduled task running.

For Oracle database monitoring the following items would ideally need to be monitored; The tablespace sizes and projected growth, datafile size, oracle processes and their associated memory and cpu usage as well. Even better would be SQL and PL/SQL monitoring tools which dynamically pull up problem SQL or PL/SQL as well. Thank you !

My company has been testing out PSA/RMM systems for about a year now. Hands down Pulseway has been the BEST, however it's looking likely we are NOT going to be using PW because you don't have 2 simple features MOST others have. LDAP Integration is CRITICAL for our end users & security. We want to seriously "DUMB IT DOWN" for them. Emails DO NOT ACCOMPLISH THIS. On a constant basis no matter how much training they (end Users) get, they more often than not send emails like "It doesn't work." or "I got an error." Asking for further details beyond that kinda makes me wish I had become a dentist cause pulling teeth would probably be easier. For the same reason as sta…

Hi there, Are you guys looking at integrating Veeam? Surely you would be at some stage? Most of clients use this, and it would be awesome to have this module Matt

I think having a report you can show a client on job history would help to show you're actually doing something, especially if they never have any problems. Can we have a new report option that show all the tasks run either manually or by schedule and possibly the outcome success/failed...

Can we have an option to set an owner for each computer groups? This might help with running reports if you can have an option to create reports that run for all groups. My thoughts: when creating a report, under "Current Scope" you can have a checkbox to run per group. Then maybe under "Send the report via email when generated" you have option to "Send reports to group owners". This would be a helpful feature if you have multiple clients you need to send reports to every month or so.

Per PCI 3.2, TLS 1.0 will soon be required to be disabled. We tested this out on a few of our servers with Pulseway and after doing so the Pulseway Agent on the server stop reporting into the Pulseway Console. When trying to verify the account on the Pulseway Manager 5.1 we got the following error: An error occurred while receiving the HTTP response to https://ws15.pulseway.com/Server.svc. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to theservice shutting down). See server logs for more details. The only way to fix it was to re-enable th…