Windows

Hey Ive found that since I installed pc monitor on my windows 7 pc, it keeps waking up from hibernation at round 1-1.30am every day. I don't know if this is due to pcmonitor or just a coincidence and something else is doing it. Is there any way I can get it to log every call/command which is run through pcmonitor, so I can see if it is something pcmonitor is executing, or something more intrinsic with my pc Thanks

I'm not sure what I'm doing wrong, but I have set this up so that I can ping the Access Points in the building to confirm that they are on. But I'm getting the following error back from system. Error below Pinging '10.0.1.3 (AP1)' ended with an error on computer 'PKY' in group 'Default' for the last 5 minute(s).Error: ErrorRegards,Pulseway

Which windows logs in to monitoring be interesting?

HI, Am upgrading from Pro version to team and am following the instructions provided however I started to install the new agent on a system i didnt check had had the old agent removed first and it error on the install and now i can;t uninstall the old version or install the new one. I get the "feature you are trying to use is on a Network resource that is unavailable" error and find the source and click ok. It always errors. When i try to uninstall via control panel i end up with the same issue saying it cannot find the source. Then an error saying"the older version of Pulseway cannot be uninstalled) Any ideas how to force remove the app? Not sure how …

i'm trying to setup SNMP monitoring of Vmware sensors and hardware i've downloaded the mib file for esx, but i'm having alot o truble finding out witch oid is what anyone who has set this up with success and want to share ?

I added two switches to one of my Pulseway clients to monitor over SNMP. I added the agents in server modules > SNMP and then added the triggers in Notifications. I pulled a power cord on one of the switches and the alert tripped right away sending notifications to my phone and dashboard. I pulled a PSU cord on the other switch and no alerts. Looking at the values (3 is working correctly) I see the PSU value has changed to 5. Obviously out of tolerance but no alerts. I then recreated the variables for the agents seeing if something went wrong. Now the switch that didn't alert the first time alerts but the one that was working doesn't alert. Can someone…

I get the error by validating that there was no endpoint listening on "myservername"/server.svc. Maybe caused by incorrect addrees of Soap action. It says see innerexception ( what I cannot find) I did install the client as described in the manual, the same on my I-Pad. What is the reason and what do I have to do. It is my first install of Pulseway

Hi All, I'm trying to configure Pulseway on a virtual Server 2008 R2 box however when trying to set hardware alerts for things like HDD useage the field just appears blank. When I then go to try and setup a hardware monitor that list also appears blank. Obviously the server itself picks up the hardware or it wouldn't work. I know that it works in a virtual environment as I'm using it to monitor another virtualised server with no issues, including disk space. Has anyone else experienced this or got any fixes to try? Cheers, Dan

More and more, we purchase laptops and get them delivered directly to end-users. As par of their initial setup instructions. we send them the URL for the correct group so they can download and install the agent. However the process is quite chatty. Would someone know the syntax for URLdeployment for silent installation? Is there also some sort of flag in the syntax to disable the user to open the agent and change settings themselves? Thanks

Hello, I have a problem with our Pulseway mail-notification. Currently, our administrators get no more mails from pulseway because our anti-spam-system blocks the mail traffic of pulseway. We are using the "InterScan Messaging Security" from TrendMicro. There I had tried to put the pulseway E-Mails to the whitelists but the notification-mails we get are from another Pulseway-e-mail adress any time.

iptime Broadband Route is in use. I'm trying to boot my computer from a cell phone to a cell phone. For example, the DDNS address provided in iptime Broad Bridge is referred to as ABC.iptime.org Is there any way to boot the computer from outside? Currently, it doesn't work well if you want to boot your computer and boot from the outside to the outside of your computer. However, it works well with other applications.

Hi! I have the following situation: Windows Server 2016 Standard, Windows Defender Features uninstalled, AV Product = Panda Adaptive Defense 360. The Pulseway RMM shows no AV Status. Only he said that the firewall and status from windows side is ok. Next to the server I have a Windows Client with the same situation but where the Panda is detected. It is clear that I can see only the status, but this is important. Perhaps someone has an idea in this case. BR Jens

Hi When I install Webroot from the within pulseway it shows as installed but there is no trace of webroot on the target PC? It also does not show up in the webroot console which leads me to believe that while pulseway says it is installed it clearly is not? Target PC is Windows 7 Pro. I have uninstalled both WR and PW in the hope that a reinstall would work. Reinstalled pulseway and WR not showing up on the target PC or WR console. Never had problems installing before !! Thanks in advance......

I have set up 1 system with Server 2016 Std that i would like to monitor and remote control via the Pulseway features. Everything is setup fine and i can connect to the server via the Remote Desktop Client and the Dashboard. The only thing i cannot do is connect to the Console session because i cannot get the Send Command (from a Windows 10) to work. I can see the Servers Desktop but cannot send the CTRL+Alt+Delete command to start the login process. I have checked the manual and rebooted the system /Regards Daniel

After being unable to open the Management Agent looked like the installation was corrupt, I uninstalled the agent and then tried to re-install it. It fails with error 1001: the specified service already exists. Installation Incomplete. Is there a way round this issue? Regards Paul.

Where are these values set? I can see the System Manufacturer, but nothing i change in the registry will get the model to change from "To Be Filled by O.E.M" - I'd like to get my motherboard model in there.

Hi all, I'm trialling pulseway on the Free plan - I only have 2 machines I want to manage, but remote desktop is the killer feature for me replacing LogMeIn. I know I need a paid plan for remote desktop, but in the case of 2 machines, do I simply add another workstation (to give me 3, which will be fine) which moves me to a paid sub under the "Pro" plan? On the website, there's Free/Starter/Team plans, but no mention of "Pro". Is that the same as the starter feature set? Cheers, S.

So Pulseway started spamming my event log with the following Message "Received Request Execute addon command '1.32.-2' from device Id: 'Agent'" Here are the Eventlog messages other than that everything is working fine

With iPad Pro controlling Win 7 Pro PC I have no problems with connecting on my LAN. I am also able to connect over an external internet connection (WAN) If my PC is switched ON it is always available to the iPad Pro on the WAN. I can then Suspend or Shut Down the PC. However I then only have a time window of about 5 minutes for Wake Up to work. If I leave it any longer than 5 mins Wake Up will not work. Has anyone any suggestions for this problem ?

Able to install Pulseway no problem, but we do get the following error when we try and register/validate the account: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms. FIPS is enabled on these systems and we do have the .NET reg key to force TLS 1.2 pushed out using GP. Any help would be appreciated. Thanks. Forgot to mention using Pulseway version 6.1.1 UPDATE. Actually figured out a work around. Had to add the following to pcmonitormanager.exe.config, pcmonitorsrv.exe.config, and pulsewayaddonmanager.exe.config: <configuration> …

Since upgrading to Windows 10 a local account that I did not create has been appearing on my laptop. I delete the account but it reappears after a couple of hours. Could this be a function of Pulseway monitoring?

I have a VM agent that failed, I've tried to reinstall, but I get the 'Error 1001. The specified service already exists'. The program doesn't show up in windows programs to remove. Any help would be much appreciated. Thanks.

Just installed Webroot following the next link https://www.pulseway.com/blog/configuring-webroot-endpoint-protection but no luck making it work. No Alert showing infection nor DNS blocking. Thank you.

Is it possible to split-up alerting in such a way, that PulsewayUser1 receives alerts for Server Group A,C,D and PulsewayUser2 receives alerts for Server Group B,E,G and so on (until used the 5 Pulseway accounts) ? ie.: User2 should NOT receive the alerts comming from other but his/her own servergroups Regards, Martin

Hi All! I am excitedly coming to the end of a trial and about to commit to deploying Pulseway, so I hope I will be a regular contributor to this group. A niggling issue I am having is we have a number of devices with HostNames greater than 15 characters. When I install the agent, and it displays in the UI it is truncating any additional letters after the (NETBIOS compliant) 15 characters. Anyone else also experiencing this issue? Any guidance on how to work around it? Cheers Simon