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I have installed Pulseway on my unraid server and it has ben working great. I can monitor everything and shutdown/restart the machine. However, wake on lan is not working at all. I have enabled it in the BIOS and in the OS. I can wake the machine using my router, but not with the Pulseway app. In the config.xml file I have WoWAN set to true and the port to 9 (also tried 50000) and it still doesn't work. Is there something I am missing? P.S. I also have a Windows machine that has WOW working perfectly. Thank you for your help.

I am trying to a WR to one of my client pc's. I have purchased the licence from within the pulseway web app. Where do I find the licence key / number ? I all ready have one client installed so their is no option to select trial again...... Also their is no "Trial Site" in the WR console to correspond to my in app WR purchase?

Hey guys! I've been testing the Webroot trial recently and it has been working fine, but I found something where there is room for improvement.. The Webroot installation can be done through Pulseway already, and everything that's needed is basically the Key Code assigning the client to the corresponding Webroot dashboard. This method works fine, but my idea is to automate as many of these tasks as possible, hence Powershell come in to play. Webroot have published a document with other deployment methods, such as GPO or MSI, and I'm mostly interested in the latter. So I created a script for the installation task, which is working fine in itself. But I also found out that the client is shown as "Not installed" in Pulseway afterwards. I spoke with support representatives from Pulseway about this, and a workaround is to use the "Install"-button in Pulseway to create the connection. They told me that the software won't be reinstalled by doing this, but simply associate the agent with Pulseway.. It got me thinking.. There should be a way to trigger this "Install"-function elsewhere, and a smooth solution would be if it could be triggered from the same script as the installation. Maybe something is written in the registry (client side), that we could use? Does anyone else have a solution on how to perform such a task? Webroot deployment documentation (Command line options and other install methods) Here is the script that I've got so far, feel free to use it, if you find it useful! #Replace "KEYCODEHERE" at the arguments-variable with the Key Code shown in your own Webroot Dashboard. #Example: 'GUILIC=XXXX-XXXX-XXXX-XXXX-XXXX CMDLINE=SME,quiet /qn /l*v install.log' $tempdir = get-item -Path "$Env:SystemDrive\Temp" -ErrorAction SilentlyContinue if ($tempdir -eq $null) { New-Item -ItemType "Directory" -Path "$Env:SystemDrive\Temp" Write-Host 'Creating Temp-Dir.' } $Downloadurl = 'http://anywhere.webrootcloudav.com/zerol/wsasme.msi' Write-Host 'Downloading executable to local storage.' $Executable = "$Env:SystemDrive\Temp\wsasme.msi" $Arguments = 'GUILIC=KEYCODEHERE CMDLINE=SME,quiet /qn /l*v install.log' $wc = New-Object System.Net.WebClient $wc.DownloadFile($Downloadurl, $Executable) Start-Process $Executable -ArgumentList $Arguments -Wait Write-Host 'Installing' Remove-Item -Path $Executable Write-Host 'Cleaning up locally stored data.' Start-Sleep -s 30 $program = 'Webroot' Write-Host 'Verifying installation...' $32bit = ((Get-ChildItem "HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall") | Where-Object { $_.GetValue( "DisplayName" ) -like "*$program*" } ).Length -gt 0; $64bit = ((Get-ChildItem "HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall") | Where-Object { $_.GetValue( "DisplayName" ) -like "*$program*" } ).Length -gt 0; if ($32bit -eq $True -or $64bit -eq $True) { Write-Host "$program has been successfully installed." } // Martin Johansson

When we install Webroot from the "Agent Status" tab in the Pulseway WebApp, it continuously says that it is installing Webroot when in fact it is installed. I can't run any actions until this issue is resolved. What could cause this?

I recently installed the latest version of Pulseway on my Ubuntu 17.04 server. The service appears to be starting, and I'm not seeing any errors. However, the machine never shows up in the Pulseway app. I feel like I'm missing something simple here. Any advice would be greatly appreciated.

We are having issues installing the anti virus on a few clients with Symantec already installed. Please assist.

Hey guys, I'm fresh to Pulseway, and I must say this stuff is an eye opener to our current remote access tool!! I do have a few questions that I would like to ask before converting our 100+ devices to Pulseway. We have a satelite PC's and laptops that we want to install Pulseway on (which we would do unattended for the majority of).. Without having to go into each and every config afterwards and password protect the config with 'click here to prevent changes' and lock it down - is there a global change option that we can do for this? - the issue I have is with leaving this open is that someone only has to make changes to the username, password and servername, and we have complete disconnection to the monitored device... I know we could 'import Settings' from a file to get the system back up and running again, but telling some of our users how to do that can be time consuming.. So, is there a lock down available? Also, in the case of an ICT employee / contractor leaving (with knowledge of the Admin / install credentials), we would change the password and have it propagated to our agents - if we selected a selected propagated time and the device wasn't turned on during that time - does that mean a monitored device will not be connected again? Is this why we would employ the 2 factor authentication? Thanks - Grunta

Network Discovery and Automatic Deployment Is it possible to find a network appartment with the discovery tool? What's more in the planning for this feature? Is it possible to customize the IP address? Probe

I have a couple of Red Hat servers that are still on 5.11. Is there any way to get a pulseway rpm that will work on this version?

Hi everyone, I encountered an issue which some of you may have encountered and no-doubt some will encounter in the future whereby you will need to install Pulseway on multiple workstations, laptops etc. and multiple servers. You may also not necessarily want to have the same Pulseway Group Policy enabled for every single device on the network. So, how do we go about doing this? Essentially, it’s the same as the Pulseway Windows GPO installation but with some small changes. Prep the Shared Folder Firstly, we need to make a share that all users can access, and make sure you’ve put the Pulseway_XX.msi in this folder. Make the Config File(s) Next, load up Pulseway Manager and make any changes you want to the config, this will then need to be saved in the same folder as the .msi If you wish to make different config files for Servers, Workstations, Laptops, Tablets etc., please do so now and save them to the same folder. Create the Security Groups For each type of machine you wish to have managed/monitored by Pulseway please create a new Security Group within ADUC (Active Directory Users and Computers) and then add the devices you want to the appropriate group(s). Make the MST File(s) Thanks to forum user robbinschut for this snippet which I’ve modified for this purpose. Follow these steps to create a successful MST file: Open the Pulseway MSI file in Orca Click in the menu "Transform" -> "New transform" Go to the Property table In the right pane right click -> Add row Fill in the property names CONFIG (UNC Path to config file) and CONFIGPASSWORD and the value(s) NOTE: Fill in the property name in UPPER CASE! At this point you can make any other adjustments you would like to the msi on installation. After you added all the arguments you want, click in the menu "Transform" -> "Generate transform..." Save the MST file to the same folder with Pulseway_XX.msi If you have multiple config files for different machines, please create a new Transform for each config file, making sure to make the changes as needed. Set the GPOs You will need to create one of these for each type Transform File you have created. 1. Create a new Software Installation Package in User Configuration > Policies > Software Settings node of Group Policy Management Editor. 2. Select the Pulseway MSI file, and then click Advanced. 3. On ‘Deployment’ tab, Select “Assigned” Deployment type and make sure “Install this application at logon” is also selected and finally select Basic under “Installation User Interface Options”. 4. On the Modifications tab, click Add and select the MST file you created. (This is the ONLY opportunity you will have to apply a Transform to this Package.) 5. Click OK Update client machines Run Command Prompt as Admin and type: gpupdate /force /sync /boot The system will restart and when you next log in Pulseway will install with the correct Config File for your device! I hope this helps those in a bit of a bind when it comes to sending out the Pulseway software across networks without having to worry about setting up multiple groups for the same customer, manually setting up each instance of Pulseway or manually updating the config on each machine.

I've got Pulseway installed on a number of servers and it notify's nicely if a backup is successful or fails, but I've a couple of instances when a backup hasn't even tried to run so has neither failed or succeeded. I've noticed a number of posts requesting a feature for Pulseway to generate an alert when no backup activity has been detected in X number of days. Has this been looked at? Is this possible? Can this be developed please? Thank you

Hi there, I installed Pulseway Manager 64-bit on a Windows 2008 R2 64-bit server. I can open Pulseway Manager without any issues. But once I fill in my account details and press " Validate Account " I get the an error as shown in the added image. I've already installed Pulseway on about 20 servers ranging from 2012 R2, 2008 to 2003 32-bit without issues using the same credentials. Does anyone know what causes this error and a possible solution? Help would be much appreciated. Thanks!

When I try to run the Pulseway_x64.msi Installer on this machine it closes before the installation begins. Here's the log from the install: install.log

How about firewall rules for enterprise servers? I can't get it to work. - Jaapyse

Hi within pulseway manager if I click on validate account it shows an error - there was no listening endpoint at... this was working fine until recently , any idea what may be causing this?

I've read this blog here about 'setting up multiple user accounts'. I've not tested this out as yet - but what happens to the installed monitored agent if you delete a the user from the being a user of pulseway (i.e. the employee / contractor is terminated)... Does the agent still remain actively monitored? - or does it get lost? - or does the system not allow the deletion of the user until all agents responsible are moved to a new user? - Is there a clean handover? - or do we have to login to each monitored agent device and change credentials before the deletion of the user? Also - when you adopt a to allow multiple users across multiple agents... when it comes to on-boarding a new user, does it not get a little confusing which agent has been installed by multiple users?... I'm thinking there is some best practice answers to my questions... Thanks - Grunta

Hi, Long time user just for my home systems and just built a new gaming rig and installed Pulseway and as per the title am unable to set a notification for any hardware monitoring on the CPU, which is an I7 6700k ? I've installed Pulseway and rebooted but no joy? Running on Windows 8.1 Pro adn when viewing the new device in Pulseway monitoring it show the CPU usage (%) and the BIOS version etc. but unable to add the notifications? I know both the Motherboard (MSI Z170 M7) and CPU (Intel i7 6700k Skylake) are very new, so is it just an update of Pulseway needed or am I missing something ?

Hi. It it possible to download some of your extra components durring unattended setup, or afterwards by command line etc.? Specificly we are talking about: System --> Remote Desktop --> Enable Remote Desktop --> Yes to download Monitor and Manage SQL Server --> Monitor and Manage SQL Server --> Yes to download Br, Martin.

I would like to see a feature that you can create some basic custom commands. For instance, a button on the app that allows you to empty the trashcan, delete temporary files, clear Internet data, or even just run a full system cleaner session. However, having a button that leads to a new menu, and being able to add a wide variety of commands to that that are preprogrammed by pulse way, then preselected by the user to be in that list. Then make sure it is open to custom API's for even more functionality.

I've been monitoring a few test systems during my evaluation. How can I remove these systems from being monitored? If I uninstall the Manager app, I can't manage my other systems anymore. Or in other words, how do I stop monitoring a machine?

I see the system supports Zendesk. Is there a way to add support for Freshdesk.com to send support tickets from clients? Or is they a way to add an email address to forward support requests to instead of using my account email address I used when I setup my Pulseway account?

I am trying to remove the service from a service that did not install properly. I tried using the sc.exe delete pulseway command and receive a message that the service does not exist. There is no Pulseway icon in the systray.

Pulseway can be installed on Windows 2008 R2 Server Core Installation. Before installing Pulseway you will need to download and install .NET Framework 4 for Server Core from: http://www.microsoft...s.aspx?id=22833 Instructions Important: Make sure that your computer has the latest Windows service pack and critical updates. To find security updates, visit Windows Update. If you are installing on Windows 2008 Server R2 on Server Core, you need to install Windows 2008 Server R2 SP1 and follow the instructions below before you install .NET Framework 4 Turn on WoW64: Start /w ocsetup ServerCore-WOW64 Turn on .NET 2.0 layer: Start /w ocsetup NetFx2-ServerCore Turn on .NET 2.0 layer for WoW64: Start /w ocsetup NetFx2-ServerCore-WOW64 On this page, locate the Download button and then click it to start the download. To save the download to your computer so that you can install it later, click Save. To cancel the download, click Cancel. After installing .NET Framework 4 on Windows 2008 R2 SP1 Server Core, it is highly recommended you install critical .NET Framework 4 updates available on Windows Update. System requirements Supported Operating Systems: Windows Server 2008 R2 SP1 Windows Server 2008 R2 SP1 Server Core or later Supported Architectures: x64 Hardware Requirements: Recommended Minimum: Recommended Minimum: Single processor with 1.4 GHz (x64 processor) or 1.3GHz (Dual Core) with 512 MB RAM or more Minimum disk space: 2 GB (32 GB or greater required for OS) Prerequisites: Windows Installer 3.1 or later

If you never installed or configured Pulseway on your Windows PC please read this guide: http://www.pulseway.com/getstarted