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AC_Martin_J

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  1. Upvote
    AC_Martin_J reacted to WYE in Create local admin account with rotating credentials   
    Kyle, 
    It's not Pulseway, but have a look at LAPS from Microsoft. 
    If you have an AD Environment, it works a treat, and meets the requirement of recording password "relatively" securely, and allows for password rotation. 
  2. Upvote
    AC_Martin_J reacted to DCaruso in Weboot site key manager   
    Very nice Thank you for sharing! I did not know this. 
  3. Upvote
    AC_Martin_J reacted to Continu IT Solutions in Remote Desktop On Mac   
    No the performance is sub par. I have had issues with it fully locking up the mac during a remote session and it requiring a hard reset. the responsiveness to mouse and keyboard inputs lag badly. Not any of the 30+ macs i have deployed it on has worked great. Does not matter if the mac is hard wired or on wifi, performance is the same. I have also tried different internet connections. 
  4. Upvote
    AC_Martin_J reacted to rwgs in Probe deployment for different IP Ranges/Subnets   
    Yes this is what I'm looking for. I want to be able to install across different subnets. How quickly can this be added?
  5. Like
    AC_Martin_J reacted to Paul in Remote Desktop On Mac   
    Hi there,
    We'll be releasing it next week .
    -Paul
  6. Upvote
    AC_Martin_J reacted to Inevat - Michael Jones in Workflows not running   
    Thanks for that feedback. I was afraid that notifications were the solution. I can't think of any better way to train my technicians not to look at notifications than to overload them with useless ones. We are currently in process of fully integrating the API into our custom front end, so my guess is we will have to turn on all these notifications and then filter what we show our technicians.
    Pulseway, if you are reading this, please fix this implementation. We don't need a notification every time someone logs in just to run a workflow that updates the system name with the name of the person logging in. There are countless use cases for workflows that should not be kicked off by a notification.
  7. Upvote
    AC_Martin_J reacted to Parallax Abstraction in Automatic Reboot/Reconnect During Remote Control Sessions   
    Remote Control really needs the ability to both trigger a reboot and to automatically reconnect when the system you're connected to completes the restart. Having it immediately disconnect when a reboot is triggered (usually if it's running as a service, it should be able to hold the session open for things like the first phase of installing Windows updates) and having to manually try over and over again to see if the machine has completed its reboot is really frustrating when you're trying to solve an issue remotely that requires a lot of reboots or even when you're just trying to do a number of updates to a system.
  8. Upvote
    AC_Martin_J reacted to Continu IT Solutions in Automatic Reboot/Reconnect During Remote Control Sessions   
    one other thing with this add the ability to remain connected after logging out a user or during fast user switching. It's VERY annoying to have to log out a user to log in as an admin only to be disconnected and have to reconnect two or three times.
    We also need the ability to reboot in safe mode with networking and reconnect to a machine.
    we had both these capabilities in our old RMM (Solarwinds) so it's very technically possible.
  9. Upvote
    AC_Martin_J reacted to kavaa in Patch Management Remove apps from dropdown if already added   
    Its very frustrating if you want to add newly added apps to the Third Party patch management section that you need to check what apps you already have in the list; See screenshot. 
    It would be better to remove items from the dropdown list if they already are in a rule.
    I understand that you will be able to have multiple rules (1 for install and 1 for update)
    But you would be able to make a Checkbox or some other solution to get this done.
    Or put a Checkbox in the dropdown list or whatever to quickly see what is already added to a rule. That way its easier to keep the list up to date since you are adding apps all the time.

  10. Upvote
    AC_Martin_J reacted to ComputerConsulting in SAML and Two Factor Authenticaion   
    The two-factor authentication as it stands now, is woefully incomplete.
    Until such time that the timeout for my browser login can be lengthened, I cannot use two-factor ID whether it is a OTP or a Google Authenticator number.
    As in most two-factor implementations, I should be able to whitelist my current browser for at least 30 days and not be asked for it again.
    The purpose of two-factor authentication is to keep the bad guys from logging in ONE TIME and all times, not to continually inconvenience me each and every time my browser decides to terminate the session for inactivity!
     
    Harumph, Harumph ... wait a second, I didn't hear a Harumph out of that guy .....
  11. Like
    AC_Martin_J reacted to kappnet in Create a local admin account   
    Nice!
    Thanks a lot!

    :-)
  12. Upvote
    AC_Martin_J reacted to Paul in Roadmap   
    Released:
    Mobile apps UI refresh (est. Q1 2020) - released in January 2020. 3rd Party Patching custom titles support (est. Q1 2020) - released in February 2020. Pulseway Launch Remote Control from the Web App (est. Q4 2020) - released in March 2020. Pulseway Automation Workflows (est. Q1 2020) - released in April 2020. Central Tag Management (est. Q3 2020) - released in May 2020. In-Product Ticketing, Web App and mobile apps (est. Q3 2020) - released in July 2020. Automation script input and output variables (est. Q3 2020) - released in July 2020. Remote Control for macOS (est. Q3 2020) - released in September 2020. Advanced Network Monitoring  (est. Q3 2020) - released in October 2020. Web Dashboards (est. Q4 2020) - released in December 2020. 131 new 3rd Party Patching titles (throughout 2020) - released. Upcoming:
    Remote Control from macOS systems (est. Q1 2021) - in development. Network Monitoring SNMP templates, Cisco configuration backup and workflows support (est. Q1 2021) - in development. Dashboard Widgets for the Android app (est. Q1 2021) - in development. Web Dashboards public link and new widgets (est. Q1 2021) - in development. Siri shortcuts (est. Q1 2021) - in development. PSA integration update (est. Q2 2021) - in design. Client Portal (service desk, remote control of own systems and self remediation) (est. Q2 2021) - in design. Cloud RMM (monitor and manage public cloud assets in AWS) (est. Q3 2021) MSP Service Desk Dashboard (interact with customers through live chat, remediation tools like run script, file transfer) (est. Q3 2021) Bitdefender integration (est. Q3 2021) OS and 3rd Party Patch management for macOS (est. Q3 2021) Kaspersky 11 integration (est. Q3 2021) Standalone Agent Policies (est. Q3 2021) Microsoft Intune integration (est. Q3 2021) Hardware asset tracking (automatic warranty tracking) (est. Q4 2021) Password Vault (est. Q4 2021) Application performance monitoring (deep monitoring for IIS and SQL Server performance) (est. Q4 2021) Windows Azure Active Directory single sign-on (est. Q4 2021) You can also keep up with the latest release news on pulseway.com/new and you can suggest features over here.
  13. Like
    AC_Martin_J got a reaction from Jonathan Fields in Queue scripts to run when back online   
    Hi there! 
     
    I often find myself running scripts on our machines in a way that demands follow up/verification, so I thought it would be a good thing to be able to add scripts to a queue in Pulseway to have them run at a later point in time when a system becomes available online. Currently I tend to keep a document with all the machines listed, so I can mark them one by one in order to know which ones are done, and which ones remain. This is kinda tedious because our machines (especially laptops) tend to be offline for longer periods of time, and I have to follow up on a daily basis until the script ran successfully on all of them. 
     
    I know about automation tasks in Pulseway and the possibility to schedule scripts to run daily, weekly etc. But they will continue to run on all computers for as long as the task is enabled. I've tried to cope with this by building scripts that won't reapply the software and/or settings if existing data is found. It seems to work, although it's not an optimal solution since the scripts will run tens or hundreds of times on our systems when they only really need to be ran once. 
     
    So, what am I suggesting?
    The possibility to run one or multiple scripts (either directly or via an automation task depending on what the Pulseway devs prefer) With an option to run once. With an option to include offline systems (the script/s will be queued for when they come back online) With an option to send success/failure-reports to the administrator With an option to retry once, twice or three times whenever a script is unsuccessful. (in my case this is useful because Powershell Impersonation doesn't work in home environments when VPN is disabled, so a second attempt may succeed.) A section in Pulseway WebGUI where an administrator can see the deployment progress and success/failure-ratio.  
    One of many scenarios: I have a script that will install a scheduled task with some predefined values, and upgrade an MSI-installation to a newer version. I want to make sure that all our computers run the script with a successful output.
     
    Please let me know if you find this suggestion useful! 
  14. Like
    AC_Martin_J reacted to Chris in Automatic Reboot/Reconnect During Remote Control Sessions   
    Hi @Parallax Abstraction,
    Thank you for your suggestion. It sounds like a great idea, I will put it forward as a feature request, therefore our developers will consider the possibility to introduce this functionality into the future. 
  15. Like
    AC_Martin_J reacted to CCPCTech in Blank Remote Screen Out   
    Thank you for responding. I wasn't sure if I was missing something.  This is a consideration I need to take into account. There's only a handful of systems I would need to blank the screen on while I'm working, I may be able to get around that, will have to ponder this.
  16. Upvote
    AC_Martin_J got a reaction from dtoxic in Autologon One time and Restart   
    I appreciate you sharing the script, but please note that the password is stored unencrypted and visible to others in both the script itself (if you edit the code) and in the registry. 
    You might want to consider using the Autologin-tool from Mark over at Windows SysInternals instead. It's a great tool to add autologin to kiosk-computers and such, while keeping the credentials safe since they will be encrypted. https://docs.microsoft.com/en-us/sysinternals/downloads/autologon To turn it back off, you simply run the tool again and disable the autologin feature.
     
    In other situations, there's also a Cmdlet to gather credentials and store the password as a secure string which is handy. You can try the following to test it out: 
    #Running this first line will open a prompt for you to enter username and password and store it in $Credentials $Credentials = Get-Credential #Running the second line will output the UserName that was entered previously, and in a readable formt $Credentials.UserName #Running the third line will output the Password as a secure-string (non readable) $Credentials.Password #You can then use the stored information when running the Invoke Cmdlet for example (ie running a scriptblock on another computer), or when connecting to Office 365. #Furthermore it's possible to convert the secure-string into an unreadable text format so you can save it in plain text but without the risk of having it compromised.  #Running the fourth line will convert the password from a SecureString and store it in $Password $Password = $Credentials.Password | ConvertFrom-SecureString #You can then compare the output of $Credentials.Password and $Password by running them separately. The first one will show the SecureString-data, and the second will show the same information but in plain text while it can also be exported/saved for future use, unlike a securestring.  #Running the fifth line will export the password in an unreadable plaintext-format and save it as a file, so you can import this at a later point in time (ideal when running scripts with the task scheduler where the script needs credentials in order to proceed). Set-Content "C:\temp\MyPasswordData.txt" $Password #Running the sixth line will import the password and convert it back to a securestring so you can use it in your scripts. $ImportedPassword = Get-Content "C:\temp\MyPasswordData.txt" | ConvertTo-SecureString  
    Hope this helps!  
     
  17. Upvote
    AC_Martin_J reacted to spicysupport in Chat   
    Have a notification appear when they have responded to chat
    saves having to stay on the device or wait in the chat window
  18. Upvote
    AC_Martin_J reacted to JCrawford-BT in Asset info visible for offline systems   
    Instead of performing necromancy on this older thread, I will raise this question again. Why can we not see asset info for offline systems? 
    I know this is available through reports, but that's a ton of steps to go through when it's already readily available offline (since the Reports can search it) and it should just be visible. This has been a big gotcha (along with not seeing internal IPs without running a report or being able to copy/paste in remote sessions) as we moved from another tool to Pulseway. I've seen more than one thread about this, and each time the response is 'run a report'. Please stop brushing it off as 'RTFM' and provide the functionality we're asking for. Thank you.
  19. Upvote
    AC_Martin_J got a reaction from BartB in Auto clearing alerts   
    Hey guys! 
     
    I think Pulseway would be even better if the alerts would clear themselves when resolved.. For example, a server with available windows updates will reboot during our custom maintenance window but the alert will stay until I manually clear it in either the webGUI or the Dashboard app. Those kind of alerts along with cpu spikes, short memory outtage etc are more like "white noise" in the monitoring for me and I'd like to focus on alerts where a proper action is needed in order to resolve. 
     
    To build further on this idea an even better improvement would be to tie alerts to scripts, so if Alert X is triggered, script Y will run and Alert X will be cleared. 
    Let me know what you think! // Martin
     
     
  20. Upvote
    AC_Martin_J reacted to peter.marshall in Asset Information   
    Afternoon
    It would be great if we could make Asset Info available when devices are offline.
    For example if a remote users PC fails to function and is still under warranty trying to explain to a user where to find the device Make, Model and serial number to log a warranty case is not always easy.
    If the asset information was available when the device was off line then it would make this process mach easier as it contains all the information required
    Cheers
    peter
     
    Example
    DAVID-O-MIIX Windows 10 Pro Offline Offline since 11 minutes ago Asset Info   System DAVID-0-MIIX Name LENOVO Manufacturer 20M3 Model x64-based PC Type Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz CPU 1 Number of Processors 8 Number of Logical Processors DAVID-O-MIIX DNS Host Name TEST.local Domain Administrator Owner Name LM_Workstation, LM_Server, NT, Potential_Browser Roles OK Status BIOS YD05UDx7 Serial Number 6NCN33WW Name LENOVO Manufacturer 6NCN33WW SMBIOS Version 3 SMBIOS Major Version 0 SMBIOS Minor Version LENOVO - 1 Version Monday, 12 November 2018 1:00 PM Release Date OK Status 6NCN33WW Description Operating System Windows 10 Pro Name 10.0.17763.0 Version Multiprocessor Free Build Type systemadmin Registered User NF6EE-QH89W-F8WST-WWXZ4-WFG6P Product Key 00330-50000-00000-AAOEM Serial Number 0 Service Pack Major Version 0 Service Pack Minor Version \Device\HarddiskVolume3 System Device C:\WINDOWS\system32 System Directory C:\WINDOWS Windows Directory Monday, 11 March 2019 12:40 PM Install Date Monday, 20 May 2019 4:30 PM Local Date and Time Monday, 20 May 2019 8:10 AM Last Boot Up Time test\anton.rider Last Logged On User
  21. Like
    AC_Martin_J got a reaction from Utopiants in Remote Desktop Client-requests   
    Hey guys! 
     
    I have a couple of things that would greatly improve my own workflow and also improving the remote desktop client in general, so I decided to collect them all in one thread. Please share your thoughts.
    1. Adding sections for tags, notes and last logged on user in the Remote Desktop Client GUI. This is illustrated in the uploaded picture within this thread.
    2. Transfer files. Both ways would be great, but at least being able to transfer from host to client at first.
    3. Portable remote sessions. What I mean by this is to have a link that a user can go to (for example https://pulseway.yourdomain.com/help), and then download a portable version of Pulseway Remote. The user would then let me know of a PIN-code that can be entered within my Remote Desktop Client to remote control his/her desktop.
    4. We are currently able to toggle the ask for confirmation-behavior, and I have configured a 1 minute timeout before it is automatically allowed. However, my suggestion is that the timeout won't apply when the "Login"-session is the only session available.
     
    // Martin

  22. Upvote
    AC_Martin_J got a reaction from Tyson in Auto clearing alerts   
    Hey guys! 
     
    I think Pulseway would be even better if the alerts would clear themselves when resolved.. For example, a server with available windows updates will reboot during our custom maintenance window but the alert will stay until I manually clear it in either the webGUI or the Dashboard app. Those kind of alerts along with cpu spikes, short memory outtage etc are more like "white noise" in the monitoring for me and I'd like to focus on alerts where a proper action is needed in order to resolve. 
     
    To build further on this idea an even better improvement would be to tie alerts to scripts, so if Alert X is triggered, script Y will run and Alert X will be cleared. 
    Let me know what you think! // Martin
     
     
  23. Upvote
    AC_Martin_J got a reaction from lyoder in Auto clearing alerts   
    Hey guys! 
     
    I think Pulseway would be even better if the alerts would clear themselves when resolved.. For example, a server with available windows updates will reboot during our custom maintenance window but the alert will stay until I manually clear it in either the webGUI or the Dashboard app. Those kind of alerts along with cpu spikes, short memory outtage etc are more like "white noise" in the monitoring for me and I'd like to focus on alerts where a proper action is needed in order to resolve. 
     
    To build further on this idea an even better improvement would be to tie alerts to scripts, so if Alert X is triggered, script Y will run and Alert X will be cleared. 
    Let me know what you think! // Martin
     
     
  24. Like
    AC_Martin_J reacted to Paul in Is there a way to remove the system tray icon that began showing up after upgrading to 5.4.6?   
    Hi Martin,
    I like the idea! We'll definitely be considering this .
    -Paul
  25. Like
    AC_Martin_J got a reaction from Paul in Is there a way to remove the system tray icon that began showing up after upgrading to 5.4.6?   
    Hi Paul!
    I thought I'd ask in this thread, rather than creating a new one.. Is it possible to set which email a support request should be sent to?
     
    I'm asking because I would like to receive all support requests on a dedicated email address for that specific purpose (while the notifications are sent to another dedicated address). But it seems like the support request will be sent to the email address of the account which is connected to the Pulseway Manager on that specific client.
     
    A working solution could be if those emails are sent to an address based on what is specified in the "Company email"-section at the "Support Info Details"-tab. 
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