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Mariale_Pulseway

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Everything posted by Mariale_Pulseway

  1. Hey @Martin U. - Thanks for reaching out. It is suggested to have a dedicated email for Pulseway notifications If your using your own account the notifications would be sent to your email.
  2. Pulseway 9.26 brings stronger governance, smarter automation control, and smoother remote management across your environment. Here’s the quick rundown: Mobile multi-instance (iOS) — manage multiple environments from a single app Workflow cancel API + canceled status — more control and visibility over automation RBAC enhancements — granular Device Card permissions + Teams audit logging Remote Control upgrades — macOS private RDP + improved scaling & bandwidth optimization Patching update — notify end users instantly about pending reboots Smarter mobile filters — create and save custom views directly from the app If you’re looking to tighten control, streamline operations, and improve performance across devices, this release is definitely worth exploring. 📄 Full release notes here.
  3. Hey! Thanks for reaching out. BIOS and low-level system configurations can definitely affect application performance, especially in environments that run emulation or media tools. Here's what I'd suggest checking first when monitoring through Pulseway RMM: Hardware Inventory & BIOS Version – Use Pulseway to pull the current BIOS version on monitored machines. Outdated BIOS firmware can cause instability, particularly with virtualization or hardware acceleration features. Performance Monitoring Baselines – Set up CPU, RAM, and disk performance alerts in Pulseway so you can correlate any spikes with specific application activity. This helps isolate whether the issue is BIOS/hardware-level or OS/software-level. Event Log Monitoring – Pulseway's Windows Event Log monitoring is great for catching hardware-related warnings (e.g., disk errors, driver failures) that may stem from BIOS/firmware conflicts. Hope this helps😊
  4. Hey @whatup - Thanks for reaching out. I just raised a ticket on your behalf and someone from our team will reach out shortly😊
  5. @MichaelHer_NavNet - 3rd party apps are also done via profiles, but there's currently there is no reporting of this.
  6. Hey @MichaelHer_NavNet - Thanks for reaching out. The picture you attached is only for Windows not for MAC patching. In order to patch Macs you need to enroll Macs as MDM. Once enrolled you need to add policies from Administration >> Configurations >> Device Configuration. You can check in profiles filter profiles for Device Configuration >> Apple MDM System Configuration profile should be added in your policy
  7. Hey @ShadowMario3 - Thanks for reaching out. I raised a ticket for you on this issue and someone from our support team will assist you shortly😊
  8. Hey @shaun - Thanks for reaching out. I just raised a ticket on your behalf and our support team will assist you shortly😊
  9. Hey @Tweeyanne_24 - That's odd, but no worries I just raised a ticket on your behalf and they'll be able to assist you shortly😊
  10. Hey @ic-kfisc - Thanks for reaching out! I just raised a ticket for you and our support team will reach out shortly😊
  11. Hey @Jason Beaver - Thanks for the feedback. I'll pass this to our product team😊
  12. Pulseway 9.25 is live — and this release focuses on strengthening security, improving control, and giving you better operational visibility across your environment. This update sharpens compliance, streamlines automation governance, and enhances device management across macOS and iOS — all while keeping workflows smooth and scalable. Highlights in this release: Modern M365 OAuth authentication: outbound email now uses secure OAuth instead of basic auth, eliminating stored credentials and aligning with Microsoft’s deprecation timeline. Remote Control On-Demand for macOS: initiate remote sessions when needed, giving technicians flexibility while maintaining user transparency. Automation Hub folder permissions from Teams & Users: manage access directly from the RBAC layer, making governance cleaner and easier to scale. Patch Status reports: improved reporting visibility to track compliance and patch health across devices. Enhanced iOS MDM location tracking: access location history and richer device location details for better mobile oversight. 📄 Full release notes available here.
  13. Hey @PK_GIT - Thanks for reaching out. I just raised a ticket for you and our support team will reach out shortly to assist you with this😊
  14. Hey @Mike Shevenell - It’s certainly a hack that we had shared, but as I said there is no support on that. You can create/make changes. We have some library on that too on the forum.
  15. Hey @Mike Shevenell - Thanks for reaching out. This is legacy and is no longer supported.
  16. Hey @DJB - Thanks for reaching out. It hasn't been removed. Here's what to do: Click on Storage tab Choose your logical drive C: / D: / E : Then you will options to Upload / Download / Move To Refer to image.
  17. Hey @John D - I just raised a ticket to support about this and they'll contact you shortly😊
  18. Hey @MrMattiPants - Thanks for reaching out. I just submitted a ticket for you and our support team will contact you shortly🙂
  19. Hey @IAndras - Thanks for reaching out. I just raised a ticket on your behalf and someone from our support team will get in touch shortly😊
  20. Hey @aoarms - Thanks for reaching out. I just raised a ticket on your behalf and someone from our support team will get in touch shortly😊
  21. Hey @jrmcanada - Thanks for reaching out. I just submitted a ticket on your behalf and our support team will reach out shortly😊
  22. Hey @Joe Patrick Wertz - Thanks for reaching out. The maintenance mode can only be applied when the device is online and when it needs to be disabled once it's back online. You can use the Workflow adhoc/scheduled that gets queued if the device is offline.
  23. Hey! @Hect0r - Thanks for reaching out! Just make that the policy is applied to the machines its needed for. Refer to images. If you have more questions, let me know😊
  24. Hey @Alexx - I just raised a ticket on your behalf about this and someone from our team will assist you shortly😊
  25. Starting the new year with the right foot: Pulseway 9.24 is live 🚀 Pulseway 9.24 is all about working faster with fewer obstacles. This release sharpens day-to-day workflows with improvements focused on technician efficiency, automation control, and clearer visibility across your environment. Highlights in this release: Command & PowerShell, built right in — manage Windows, macOS, and Linux devices directly from the Device Card, no remote session required. RBAC for Automation Hub folders — granular, team-based access so the right people can view, run, or edit automations (and nothing more). More flexible workflow scheduling — run workflows every 3–12 hours for tighter automation without overlap. Monitoring alerts with direct policy links — jump straight from an alert to the exact policy and profile that triggered it. Better mobile visibility — filter devices in the mobile app and track managed iOS device locations with ease. 📄 Full release notes available here.

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