Mariale_Pulseway

Ticket has been raised.

Hey @JonM - Thanks for reaching out. I just raised a ticket on your behalf about this situation and the instance situation and someone from our team will contact you shortly😊

Hey @Guarimaco - Thanks for reaching out. I just raised a ticket on your behalf and someone from our team will contact you shortly😊

Hey @JpBIT - Thanks for flagging this. I already raised a ticker on your behalf and someone from our team will contact you shortly😊

Hey @Martin Akamphuber - There's actually a pre-built workflow for this. Go to Automation -> Workflows -> Top right, click on Actions -> Create from Template -> Click on Send Message if uptime... Make it active, choose the Context on the first page. Click on the highlighted step and change the number of days. Select the Send message step and change the message content as shown below. You can refer to images attached for more guidance😊

Hey @Martin Akamphuber - Thanks for this. I just checked with our Dev team and we're definitely adding SNMP profiles in the future, but for now you'll have to add the SNMP variables manually by looking at the device manual. However, please feel free to raise a feature request as well: https://pulseway.featureupvote.com/ 😊

Hey @Martin Akamphuber - Yes! You're able to add the SNMP agent without setting OID's. Can you provide me with the following information to assist you further: What device is it? What in specific would you like to monitor on these devices? Windows server/workstation needs to be setup as a central device(probe) to connect to these SNMP devices.

Hey @jeff8567 - Thanks for reaching out. Because you don't have an instance name, support has to assist you directly. You can email support directly if you would like to at support@pulseway.com 😊

Hey @Bharat - Can you confirm which application are you trying to retrieve the Pulseway data? And also, if you have generated the API access token from Pulseway?

Hey @kwazyivan - Thanks for reaching out. I just raised a ticket on your behalf and someone from our team will contact you shortly😊

Hey @Matt Stevens - I just raised a ticket on your behalf and someone from our team will contact you shortly😊

Hey @jamieyn74 - Can you DM the email you use for your Pulseway account? I'll take a look at this for you😊

Hey @rladelman771 - Can you DM the email you use for Pulseway? I'll take a look at this for you😊

Hey @DARTWARE - Thanks for reaching out. Can you DM the email you use for your Pulseway account? That way I can raise a ticket on your behalf and support will be able to assist you😊

Hey @rladelman771 - Just sent you a message😊

Hey @CatusKing - Thanks for reaching out. I've raised a ticket on your behalf and someone from out team will contact you shortly😊

Hey @Jason Canobie - Thanks for reaching out. I've raised a support ticket on your behalf and someone from our team will contact you soon😊

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Hey @Mahesh De Silva - Thanks for reaching out. I've raised a ticket on your behalf and someone from our team will contact you soon☺️

Hey @Innobras - Thanks for reaching out. I've raised a ticket on your behalf and someone from our team will contact you soon☺️

@PK_GIT - Is it still giving you the same error?

Hey @PK_GIT - Can you confirm if the Pulseway service still exists? And, also can you delete the Pulseway folder if it exists in the C:\Program files or in the Pulseway installation folder. Let me know if this works for you☺️

Hey @PBCLLC - Thanks for reaching out! You can customize your system tray with your company logo. Here’s a step-by-step guide to help you do it:https://intercom.help/pulseway/en/articles/821219-white-labeling-for-the-webapp-reports-mobile-apps-dashboard-and-support-request Let me know if you have any other questions☺️

Hey @Happybattles - Thanks for reaching out. I've raised a ticket on your behalf and someone from our support team will contact you shortly☺️

Hey @ECarranza - Thanks for reaching out. I raised a ticket on your behalf and someone from our support team will contact you shortly☺️