Mariale_Pulseway

Hey @DARTWARE - Thanks for reaching out. Can you DM the email you use for your Pulseway account? That way I can raise a ticket on your behalf and support will be able to assist you😊

Hey @rladelman771 - Just sent you a message😊

Hey @CatusKing - Thanks for reaching out. I've raised a ticket on your behalf and someone from out team will contact you shortly😊

Hey @Jason Canobie - Thanks for reaching out. I've raised a support ticket on your behalf and someone from our team will contact you soon😊

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Hey @Mahesh De Silva - Thanks for reaching out. I've raised a ticket on your behalf and someone from our team will contact you soon☺️

Hey @Innobras - Thanks for reaching out. I've raised a ticket on your behalf and someone from our team will contact you soon☺️

@PK_GIT - Is it still giving you the same error?

Hey @PK_GIT - Can you confirm if the Pulseway service still exists? And, also can you delete the Pulseway folder if it exists in the C:\Program files or in the Pulseway installation folder. Let me know if this works for you☺️

Hey @PBCLLC - Thanks for reaching out! You can customize your system tray with your company logo. Here’s a step-by-step guide to help you do it:https://intercom.help/pulseway/en/articles/821219-white-labeling-for-the-webapp-reports-mobile-apps-dashboard-and-support-request Let me know if you have any other questions☺️

Hey @Happybattles - Thanks for reaching out. I've raised a ticket on your behalf and someone from our support team will contact you shortly☺️

Hey @ECarranza - Thanks for reaching out. I raised a ticket on your behalf and someone from our support team will contact you shortly☺️

Hey @Daan - Thanks for reaching out! I raised a ticket on your behalf and someone from our support team will contact you shortly😊

Hey @PBCLLC - Thanks for your feedback! Our team is working towards many updates, so stay tuned☺️

Hey @Tryp1c_ac3 - I'm happy to assist you, but could you elaborate a bit further on your question?

Hey @AidThePorter - Thanks for reaching out to us. I raised a ticket on your behalf and someone from our support team will reach out shortly☺️

Hey @BurseyC - Thank you for reaching out. According to our Status Page all our servers are back up and running, but I'll be raising a ticket on your behalf and someone will reach out shortly☺️

Hey @Innobras - We're currently experiencing an outage on our platform and we're having live status updates to keep everyone informed in the following link: https://status.pulseway.com/ 🙂

Hey @Nexus - Thanks for flagging this. This has been reported and we're having live status updates to keep everyone informed in the following link: https://status.pulseway.com/ 🙂

Hey @Daan - To be appointed as a Department Manager, a user must first be created as a "Employee". Additionally, new "Job Titles" can be created and assigned to users as needed. Then, once the employee has been added and the job title assigned, you can designate this user as the Manager of a Department. Let me know if this works for you🙂

Hey @jusmax - Thanks for reaching out. I raised a ticket on your behalf and someone from our team will contact you shortly😊

Hey @KerryC - Thank you for reaching out. I raised a ticket on your behalf and someone from our team will contact you shortly😊

Hey @Leroy - Thanks for flagging this. I've raised a ticket to support on your behalf, so someone from our team will be contacting you shortly😊

The update you've been waiting for has arrived, packed with features to make IT management smoother, faster, and more efficient. Here are some key highlights: 🍏 Apple Business Manager Integration for MDM: Set up devices for automatic enrollment in MDM as soon as they're turned on! With zero-touch deployment and mass deployment across all Apple devices, there’s no manual setup needed! 🖥️ Remote Control On Demand: Technicians can now gain temporary remote desktop access to computers without an installed agent, even if users lack Admin permissions. Enjoy unlimited usage, instant access, and agent-free connections. 💾 Datto Endpoint Backup Integration: Get easy access to portal tabs to monitor backup health and agent status. Keep track of each protected device directly through the device card, and use contextual links to navigate to the Datto portal for in-depth details. Full visibility and mass deployment! ⚙️ New Automation Workflow Templates: We’re introducing 18 new ready-to-use templates to streamline your workflows and boost productivity. Find the perfect fit for your needs with customizable options! 👥 Teams Role-Based Access: User-defined teams now have the ability to control which pages appear in the left navigation menu, offering enhanced customization and access to key resources. If you have any questions or need help putting these updates into action, don’t hesitate to reach out to your Account Manager! 🔗 Here’s the link to the full release notes for you: What's New in Pulseway's Software | Pulseway

Hey @Jamie - Thanks for flagging this with us. I raised a ticket on your behalf, so you'll be contacted by someone from our team soon😊