Mariale_Pulseway

Hey @Daan - Thank you for updating me. I raised a ticket on your behalf, so someone from our team will reach out to you soon😊

Hey @existendure - Thanks for reaching out. I raised a ticket on your behalf for this update, so someone will be contact soon☺️ Hey @arhoades - Thanks for flagging this. I raised a ticket on your behalf about this, so someone in our team will contact you soon😊

Hey @Daan - Can you try the following steps and let me know please. 1) Go to imap settings -> ensure that Inbox is the input like the below snip. 2) If the above is already done, can you confirm if the test email has been received on your actual webmail mailbox? 3) Do you have any specific mail forwarding rule applied? 4) Go to Logs tab in the email parser and check if any errors/issues

Hey @pcfaguiar - Thank you for the update. I contacted support again to get it sorted out🙂

Hey @pcfaguiar - Thanks for reaching out! I've raised a ticket to support in your behalf, so someone from our team will contact you soon. Let me know if you need anything else🙂

Hey @TGunter - Thank you for letting us know. Already raised your issue to support and someone will reach out to you soon🙂

Hey @EmilEngblom - Thanks for flagging this to us. I already raised this to support in your behalf. Someone will reach out to you soon🙂

Hey @CWXServices - Thanks for bringing this to our attention. I have sent this to support, they are aware of your issue, so someone should've contacted you by now. Please email me at marketing@pulseway.com if this isn't the case so I can follow up🙂