Mac

"Agent Group" is empty on MacOS when trying to configure endpoint. There are 2 elements configured in the Admin Web Portal but I'm not able to select either. All I see is "No agent groups available" and cannot select a value. I even created a new Site and Agent Group I am using a Legacy account ('free') so I don't have an instance. I do have 2FA configured but this problem existed earlier today before I activated 2FA.

Its only agent for Windows and not OSX. I know that i can download the agent and install on the Mac but how do i pair it with the customers config?

I have installed Pulseway on my Mac mini m2 and it freezes. It does not even allow me to install the helper application as well. I have alway uninstalled (rm rf) the plists, apps, etc. Could you please assist?

When will it be possible to update agents on mac to the latest version from WebApp or will this happen automatically? Right now there is

I have been trying to deploy Pulseway onto a few of our Apple devices recently and have had issues with the M1 devices a few of my team use. When I use Remote Control to access the device, the screen looks like the attached screenshot. For clarification, this is only happening on Apple Silicon macs and there are no issues that I have found with Intel Macs. Is there a solution for this?

Hello, We are deploying the Pulseway Manager Mac .DMG using Microsoft Intune. This process of deployment works correctly (as in the application installs), however we wish to have the Pulseway Manager register and lock automatically. Our understanding is that this may be possible - either through the use of configuration files in the Pulseway .DMG, as an install script or as a set of scripts after the install has completed. Microsoft have some excellent examples of deploying apps with scripts to the mac https://github.com/microsoft/shell-intune-samples/tree/master/Apps - Does anyone have any examples of how this can be accomplished or know if such a script …

Is there a way to make Pulseway agent update automatically on mac instead of asking the user to Install and Relaunch?

So ive uninstalled the pulseway app from my M1 mac (installed it via app store). but the damn com.pulseway.PulsewayHelper process still autostarts and drains my M1 mac battery in less than 1,5h due ot 100% battery usage. How the hell do i uninstall this process? Rebooting computer doesnt help, and theres no pulseway under the startup options.

Hello, I'm looking to deploy the MacOS Pulseway Agent using kandji. It Installs fine but I'm looking for a good way to have it automate the server registration with a post installation script. Is there a config.xml like with the Linux agent? or some way i can automate the registration process? Thank you, OT

I've been having issues with remoting into my clients iMacs. the session opens up perfectly and works well for a solid 5 seconds then begins lagging and miss clicks. Almost like the system see's the mouse in one place but shows me a completely different location. I've tried uninstalling and reinstalling multiple times and i've checked as many settings as i could think of and still for the life of me i can figure it out. anyone have any ideas?

I'm new to MacOS and just doing some tests installing various support tools we use. I've installed Pulseway and want to go back in and change some settings but the app doesn't show up in finder > applications or anywhere else for that matter. How do you get back to the app configuration screen? Thanks

Hi, Pulseway on my mac-server, after some time, not responding. If I try to access Pulsway icon in the top menu, I get a beachball. I'v tryed reinstalling it with uninstall in it's menu and this: Same problem :/ If I restart the mac, Pulseway works again. The mac goes to sleep every night, it that matters? But it's not after sleep Pulseway gets non-responding Any idea's?

Hi Guys Is it possible to do RD sessions on Mac? What I mean is from my windows system. I don't see an RD tab on the mac client. Thanks in Advance....

Is it not possible to manage/monitor Apple clients using Webroot AV, in the Pulseway admin? I can see the apple clients in the Webroot portal, but not in Pulseway. Thanks!

Hello, I can't seem to tag any of our Macs, only Linux and Window systems. Any ideas why or are Macs not allowed tags? I can only add notes. Thanks, Cory

After I enabled FileVault on my Mac, I can no longer reach it when it sleeps, with Pulseway. Before FileVault, I could just send a wakeup signal, but it doesn't work anymore. Is there any way around this?

Hello, New to Pulseway and looking to configure CPU and memory threshold alerts both at the system-wide and then at process/application levels. System-wide would be most useful right now. I'm looking through the Pulseway Mac app and I do not see these settings. Is this possible with the Mac app? Thank you. Jorge

Is this still possible? I still have a 2007 MacMini that can only be upgraded to 10.7 and I'd really like this to be monitored by Pulseway but I can't find any compatible versions of the software online. Not sure why there isn't a legacy software section, I'd have thought the more devices you allow people to connect then the more revenue you stand to earn. Just my two cents.

Hi, I've had Pulseway running on this server for some time now however we've noticed Pulseway has reported the server as offline for the last 17 days. We've been trying to get into the app but noticed it's stuck as not responding within Activity Monitor. I've uninstalled and reinstalled the application but had no luck. Each time you open it, it instantly goes to not responding. What can I do to restore functionality and monitoring?

As the title suggests, we have a Pulseway subscription for the Professional version. This is the 4.7.6 agent installed on an OS X Mavericks 10.9.4 2012 Mac Pro. I clear the alert in the dashboard/app but it keeps coming back with the same stats too: 13.9GB free of 222.50GB I've already stopped and restarted the service.

I have the pulseway daemon running on 3 different Macs. 2 are Mac Minis and 1 is a Mac Pro. The 2 Mac Minis have a steady flow of errors like this in their logs: Mar 30 20:23:52 ny2 kernel[0]: SMC::smcReadKeyAction ERROR TN0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80220d2000 Mar 30 20:23:52 ny2 kernel[0]: SMC::smcReadKeyAction ERROR TB0T kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80220d2000 Mar 30 20:23:52 ny2 kernel[0]: SMC::smcReadKeyAction ERROR F1Ac kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80220d2000 Mar 30 20:23:57 ny2 kernel[0]: SMC::smcReadKeyAction ERROR TN0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80220d2000 Mar 30 20:2…

I have problems uninstalling from OS X Mavericks. I have removed Pulseway from the login items, and deleted the .app from the /Applications folder, but the PulsewayAgent still loads at login and is visible in the Activity Monitor. As such, it's sneakily running without most peoples knowledge. How do I remove it from the system to prevent it from running?

Hi All, I have remove the pulseway agent on my MBA, the application can't find Application folder but this process show in activity monitor and unable to quit, it still keep register and update to the account, please advice how to completely remove it, thanks

It asked to install a Helper App the first time but then nothing. What am I doing wrong?

I am having trouble viewing the computer on my iPad and iPhone, and on my account through the website, I wondered if it's anything to do with running OS X Mavericks, thanks.