Tyler Melville Posted January 10 Share Posted January 10 I have been trying to deploy Pulseway onto a few of our Apple devices recently and have had issues with the M1 devices a few of my team use. When I use Remote Control to access the device, the screen looks like the attached screenshot. For clarification, this is only happening on Apple Silicon macs and there are no issues that I have found with Intel Macs. Is there a solution for this? Link to comment Share on other sites More sharing options...
Administrators Paul Posted January 12 Administrators Share Posted January 12 Hi Tyler, Thank you for the report. We've managed to identify the issue and we're working on a fix as we speak. -Paul Tyler Melville and Jamie Taylor 2 Link to comment Share on other sites More sharing options...
Tyler Melville Posted March 14 Author Share Posted March 14 Thanks Paul. Apologies for the delayed reply, but do you have an ETA on this fix? We have quite a few clients that are using Apple devices and are going through the process of upgrading to newer Apple Silicon Macs so it is slowing becoming more difficult to support those clients. Thanks. Link to comment Share on other sites More sharing options...
Administrators StefanMcl_Pulseway Posted March 14 Administrators Share Posted March 14 Hey @Tyler Melville Stefan from Pulseway here, I work alongside Paul. This issue has been looked into and we are expecting to see a fix affect before the end of the month, maybe sooner. If you have any other questions please don't hesitate to ask. Thanks - Stefan Tyler Melville 1 Link to comment Share on other sites More sharing options...
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