iOS

Recently updated to iOS 10 and now my Pulseway installation isn't working, it's coming up with an Account Error stating: An SSL error has occured and a secure connection to the server cannot be made. I'm running an enterprise server and have checked the SSL cert is up to date and SHA-2. Any ideas?

I cant get dl it, I'm registered to Israel store... help ?

I love being able to get notifications from the iOS app on my Apple Watch, but it would be even more useful if I could go to the Apple Watch Pulseway app and see the status, for example, of my top servers. Or, if I could go to the server and see something vital, like notifications, or temperature. It could also be used to delete a notification within the Pulseway app when one comes in...which would be a huge improvement to the current workflow. Thanks!

If I have a notification alert (set to Push) , and go onto my iPhone to clear the alert. I still see the badge on my iPad even though it was cleared. When I go onto the app on my iPad the bade disappears. Should the bad on my iPad automatically go away when I clear it from my iPhone?

Can not login I get error 295 on IOS and the username and password are correct.

Hi Since i updated my iPhone to iOS 14 i can't remote my systems at home. Why is that and how can i fix it? Todde

Hi, I'm having trouble logging in on the iOS app. It's giving me an, "Invalid username or password (199)", error message. The password is definitely correct; I've tried typing it in half a dozen times in the iOS app to no avail, however it works fine in the Windows desktop app and website. Is there any limitation on the password (at least within the iOS app that may be truncating it or not escaping some symbols properly)? It's 30 characters long, with a combination of uppercase and lowercase letters, numbers, and some symbols. Thanks for your help.

When i installed the agent on my computer. Where can i find the monitor on my Iphone then ?

i installed the ios app on my phone (i previously also installed android app on the other phone). but when i tried to restart one of my client that having trouble using ios app, the command was sent from ios app but nothing happens on client computer. i also tried on other client computers, and also tried other command such as log off/shutdown/etc, but also result with the same issue. meanwhile the android app sent whatever commands i throw at it successfuly. any suggestion on the ios app issue? thank you

when I use my ipod: whats the differnet for my PC between: Shut Down and Power off and: Hibernate and Suspend what is the meaning of: exit maintenance mode? Is it the same as "reset button on PC" Is there a reset function?

Beginner with Pulseway Maybe a silly question but how do we log in into either iPhone app or Dashboard? I tried Administrator and the password assigned to the account but just get an incorrect un and password. Appreciate the help. Adrian

Hello, is there planned in a next update the screen sharing for ios? i have lot of iOS device in my IT infrastructure and i wish i could guide my users remotely. Thank you, Guillaume.

Is there a TestFlight of Pulseway for iPhone that works with iOS 15 beta? Pulseway fails to launch on the beta.

Is there a way on the iPhone app to set a custom notification sound (other than the short pre-built list)? In the App, when I go to Settings->Sounds, I can set the notification sound for each priority level, but I can only select from a small list of custom sounds or select System Default. I am trying to get a sound for critical alerts that will wake me up in the middle of the night, and none of the available options even come close. I don't want to change the default alert sound for my phone because of other notifications that would use that sound. I am running version 4.7.6 (build C611) of the Pulseway app. I am on iOS version 7.0.3.

Hello how to sign in with mobile app with self hosted? I tried my domain as the instance but that didn’t seem to work. Much appreciated. thanks

Just wanted to give praise. The iOS 7 update is awesome. Very nice to tie the look and feel into the iOS 7 style.

How come when I'm using the PC Dashboard I only see the computers in my group but when i'm using the ipad app it shows me all the computers? How can I change this? Thank you

Been a user for about 2 months now to remotely access and monitor three Windows 10 desktops from my iPad. Since I’m using my finger, not a mouse, is there a document that describes the ‘touch equivalent gestures’ to typical mouse functions. Specifically, while I can easily move an open window, I have difficulty ‘resizing’ it. Any assistance for this newbie will be appreciated. Thank you.

The app on my iPhone just got updated and now it shows a splash screen and hangs. I tried deleting and re-installing the app; no change. Help please.

Hi, I am unable to use Remote Control in my IOS app. When I select Connect on the appropriate session I get an error message: An error with parsing occured. I am using the lates IOS version and the same error occured on my iPhone SE and iPhone 7. I can remotly access the same computer that I tried connecting with IOS app with Pulseway Remote Control on my PC. The computer is running Windows 10 with the latest Pulseway agent. What can I do to fix this error?

Are you planning on adding mouse support for the new iOS cursor support inside a remote control session? Would be nice to have support of the cursor rather than having to drag the windows cursor around?

Hi, Is it possible to have the PC Monitor app installed more than once on an iPhone? I want to keep my 3 free home computers seperate from our work paid licenses, so have two accounts setup, but I can only get notifications from one on the phone. (depending on which account is logged in inside the PC Monitor app) At the moment I have my home computers account set to send email notifications so it's not too much of a problem. Thanks Chris

The new iPad app that was released will not start, running on iPad2, tried to remove from device and re-installed, when selecting the app the whole screen shakes, but the app will not start.

Hello, I recently upgraded to a new phone and now I am unable to get into my pulseway account. When I log in to the app, it tells me that the device is pending approval and to log into the webapp. But, when I try to log into the webapp, it sends an approval to my phone for two factor auth but it never comes through on my new phone. How can I resolve this and get back into my account?

Hi, have replaced a phone by iphone xs with ios 12.2.1 insalled the app permit notifications on phone but not receive push notifications, uninstalled app, reinstalled but nothing works, removed old phone from account - devices, but new phone not appears. Any suggestion? Thanks