JasonBadger Posted November 12, 2014 Share Posted November 12, 2014 The app on my iPhone just got updated and now it shows a splash screen and hangs. I tried deleting and re-installing the app; no change. Help please. Link to comment Share on other sites More sharing options...
Staff Chris Posted November 12, 2014 Staff Share Posted November 12, 2014 Hi Jason, Â We are sorry to hear your experiencing problems with our iOS app. Please delete the application and download it once again from the App Store (Application configuration will not be lost). Â Please confirm that this fixes your problem. Â Regards, Chris Pulseway Support Link to comment Share on other sites More sharing options...
earroyo Posted November 12, 2014 Share Posted November 12, 2014 I deleted the iOS app rebooted the iPhone download and installed a fresh copy reboot the iPhone Tried it again and the same issue with just having the splash screen  iPhone 6 with iOS 8.1  Pulseway 4.6.1 Link to comment Share on other sites More sharing options...
Staff Chris Posted November 12, 2014 Staff Share Posted November 12, 2014 Hi, In that case open the Settings app, scroll down until you see Pulseway and enable Reset all Settings. Then start Pulseway app and sign in again. Can you please tell us what build number you see in Settings -> Pulseway? Regards, Chris Pulseway Support Link to comment Share on other sites More sharing options...
earroyo Posted November 13, 2014 Share Posted November 13, 2014 The resetting of the app in settings worked. I'm able to get the app working again.  The build was 4.6 (build A090)  Thank you for the help.  -Edgar Chris 1 Link to comment Share on other sites More sharing options...
jakesphan Posted August 9, 2016 Share Posted August 9, 2016 People who’ve tried to jailbreak their iPhones face this problem quite commonly. Those who’re just updating or restoring face this too, albeit infrequently. When your iPhone gets stuck at the Apple logo and does not boot up completely, it triggers a mini heart-attack. But it’s not all that serious. You can fix this through a couple of ways. While the first method shows you how iTunes can help you, for the second method, you’ll need a tool like TinyUmbrella. ClarkP 1 Link to comment Share on other sites More sharing options...
Administrators Paul Posted September 2, 2019 Administrators Share Posted September 2, 2019 Hi Jillian, Try resetting the user settings by going to the Settings app, scroll down to Pulseway, tick the Reset Settings option and then start Pulseway again. Let me know how it goes . -Paul Link to comment Share on other sites More sharing options...
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