General

I'm curious to know, if I call for technical support, what country is it based out of? e.g. US, Ireland, UK, India.. etc Thanks, Rich

Hello, Will the Pulseway Agent run on a POS (Windows PosReady 7 or Windows 10 Enterprise 1809 LTSC) without have Shell as explorer.exe? We have a POS-software acting as Shell so there is no procesbar nor a notification area. Will Pulseway be able to run and most important be able to run scripts (PowerShell i.e.)? Thx in advance.

hi, I downloaded your wonderful program and I immediately used the function wake on lan, it works perfectly, the problem is that during the day I find the pc turned on without having given it any consent, in different hours of the day the pc turns on alone. How do I solve the problem? I would like to turn it on only when I give it the command. Thanks a lot

Saw this article this morning. Was curious if the windows binaries, or Linux depended on libssh? https://arstechnica.com/information-technology/2018/10/bug-in-libssh-makes-it-amazingly-easy-for-hackers-to-gain-root-access/

I have 2 systems that keep going on / offline in Pulseway. It's 1 physical system with a VM. It'll go off/on every few minutes for about 30 secs. Then stop for a while and start doing it again. Not at the same time either. The physical machine will show offline but I can still interact with the VM. Never experienced this issue before. I tried to restart the systems but didn't help. I reset the network they're on but that didn't help either. I believe it's an issue with PulseWay. Should I try to uninstall / reinstall?

I'm using Pulseway to monitor about 10 servers in my domain. Most of these run in a VMWare environment. Last night and this morning I received notifications that servers were offline. The first notifications involved 2 virtual servers running on the same physical host. The third and fourth notifications were for 2 other virtual servers, both of which were running on different physical hosts than the first 2 VM's. My first thought was that there was a network hiccup that caused the Pulseway agent to lose contact on these servers. However, here's the problem with that assumption. Every server that Pulseway reported as offline was running on a physical VMWare Esxi 5.5 host…

Is device warranty info available within Pulseway??? Warranty info is available within apps such as Lansweeper and Spiceworks Inventory. If it is available, can you please tell me where to access it. Thanks.

In tying pulseway to our PSA we need to know the frequency at which the endpoint communicates with the pulseway server in order to update stats like CPU/Memory Usage/etc. Can this be customized or can they be force updated via script?

Hello All, i want to use PID in pulseway for a check if a program is running or not. i have 3 batches running on windows server from same program with different PID. thanks

Hi there, I use Win7 I can't connect pulsway have some people same problem? how to fix it ? thank you. trace.log

Hello. Just started with Pulseway.... I have several ipFire firewalls that I need to monitor. I have already "tried" a little myself. However with moderate success. SNMP? SSH? I must say that I don't know anything about SNMP. Also I don't know the possibilities... Therefore... to come to a result... - Does anyone happen to have the ipFire - Pulseway constellation in use? - Can someone help me directly? - I would want to pay for the performance! Gladly! I would like to have a solution! # Questions - Is the system online? 5 minutes - alarm - What is the core version? (cat /opt/pakfire/db/core/mine) - CPU, RAM, HDD --> nice, but not necessary. …

We have a very low server count and manually perform patches via the pulseway mobile app when necessary. We also have another app that scans each system on our domain for patches/software that is primarily used only to deploy to workstations. Currently our servers show we are missing KB4537819 and KB4538158 via Windows Update (no WSUS). The other app is set to ignore preview updates, so in turn shows we are missing updates KB4519108 and KB4530745. Is there anyway to get these patches to show up in the general windows update scan so we can deploy them via the pulseway app?

Pulseway seems to be down currently? Any ETA on when it will be back up?

So i saw pulseway on linus tech tips and thought due to the number of machines i run headless good idea, only i am confused on the pricing. If i am reading it right its just 2 devices for free then you pay for each additional is this right, are there any low cost options for non-commercial use? And if i pay for anything will that mean i have to pay for the 2 original as well?

We have Webroot added to Pulseway One of the systems we added is now obsolete and we would like to remove Webroot from the system If I try to remove it from the Webroot section in Pulseway, it won't allow it, as the system is offline If I remove the system from Pulseway altogether will the Webroot association be removed automatically too? Thanks Colm

Hi Can you confirm server IP's/range that email notifications come from, for firewall purposes. James

We recently purchased Pulseway for our organization, and we are looking to maximize its potential, particularly in utilizing the Client Service Portal. Could you provide us with examples or guidance on how to effectively use the Client Service Portal? Our goal is to enable users to solve basic problems on their own. Any documentation, tutorials, or best practices you can share would be greatly appreciated. Thank you for your assistance.

We are about to start working with a customer that uses (almost) only thin clients to connect to a terminal server farm. We need the ability to assist them remotely at the thin client level. The terminal server is no issue. Is Pulseway able to deal with the thin client itself? Thank you in advance

I was referred to Pulseway via one of your staff (Jamie) on Reddit but the evaluation form is saying I need to use a different email address. I'm using my work email address, I am the IT Manager for a high school. Is there a restriction on *.edu.au domains? I can't even contact Pulseway via the contact us form due to the same error.

I recently made a forum post in linux category. After a few days, i came back to pulseway forum to check up on it, and now it's gone. Can't find it anywhere in categories. Nor is it mentioned in my profile. Did i violate terms of this forum in some way. Need clarification. Thank You.

I have been hesitant to request any sort of features. I always feel like what i would like to see might be far too much work to produce. I think this feature might be rather simple to implement so here we go. "a quick comment about existing reports - the last time I checked the report which reveals how many licenses there are and how many are assigned confuse office managers because we are not assigning a number of licenses to a client so the numbers ar wrong." Feature inquiry. The ability for a report to produce the pdf exists and has some additional features to emit the report. 1. Would it be feasable for the same report to produce the data of t…

I would like to know, if it is possible to make a master of the agent, I explain to me to install manually instead of using the import of setting and going to look for the file .pcmcfg I would like that the installer is directly configured, so that we do not need to go to look for the file of conf. Is it possible to change the configuration of the agent after installing it on the machine, remotely? Is it possible to change the agent configuration via a mass reconfiguration? In order to avoid a mass uninstallation and a mass redeployment. Thanks for your help, Sincerely Dimitri Translated with www.DeepL.com/Translator (free version)

Hello all, So, as I understand in Russia I can monitor all devices only from PC Windows App? Can you tell me pls, in what time it will be possible to use android/ios app in Russia for the Pulsway? Cause source of my project is: To sell IT outsourcing for home users And Pulsway fits perfectly for my purposes. So it will be helpfully to use Puslway on iPad or something else. Best regards, Vassily Khlystov.

Is there a way to display time stamps on reports? For instance, when running the the CPU use report - the graphs is great and all, but it would be nice to have some more data like time of day. Or maybe at least can I find out when the agent polls the server?

Hi Folks, Been noticing this on a test machine for the last few days and just had a client email about it. When starting Firefox v94.0.1, you get a popup notification saying to Upgrade or Dismiss. Checking the Mozilla releases there is a new minor release, V94.0.2. Not a major update for sure but I don't like the idea of Clients receiving Update notifications and having to make decisions on what to do, that's my job. Is there a way to turn off update notifications for 3rd Party Patching? Thanks, Craig