Error on Debian 9.1 Stretch

fthl · February 24, 2018

unfortunately same here

Chris · February 28, 2018

Hi,

This error means, that the Pulseway agent is still trying to use the libssl1.1 version. Have you tried to reboot your system?

windracer · March 1, 2018

Yes, I rebooted.

08:04:00 ~:$ sudo /etc/init.d/pulseway status
● pulseway.service - LSB: Monitor and Control Everything IT from Any Smartphone or Tablet
   Loaded: loaded (/etc/init.d/pulseway; generated; vendor preset: enabled)
   Active: active (exited) since Thu 2018-03-01 08:00:13 EST; 4min 7s ago
     Docs: man:systemd-sysv-generator(8)
  Process: 384 ExecStart=/etc/init.d/pulseway start (code=exited, status=0/SUCCESS)
   CGroup: /system.slice/pulseway.service

Mar 01 08:00:11 pidp8 systemd[1]: Starting LSB: Monitor and Control Everything IT from Any Smartphone or Tablet...
Mar 01 08:00:13 pidp8 pulseway[384]: Illegal instruction
Mar 01 08:00:13 pidp8 systemd[1]: Started LSB: Monitor and Control Everything IT from Any Smartphone or Tablet.

Chris · March 5, 2018

Please run the following command (dpkg -l | grep libssl) on your system and then send us the output.

Also, you can try to reinstall the Pulseway agent (it is possible that packages are linked incorrectly):

Remove Pulseway: apt-get -purge remove pulseway or dpkg -P pulseway

And then reinstall it.

MickH2007 · March 6, 2018

I have the same problem on raspberry pi stretch.

I installed libssl1.0.0 but it still does not work.

Mar 6 23:40:59 raspberrypi systemd[1]: Starting LSB: Monitor and Control Everything IT from Any Smartphone or Tablet...
Mar 6 23:40:59 raspberrypi pulseway[19701]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Mar 6 23:40:59 raspberrypi pulseway[19701]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Mar 6 23:40:59 raspberrypi systemd[1]: Started LSB: Monitor and Control Everything IT from Any Smartphone or Tablet.

It now seems like I have 3 version of libssl

pi@raspberrypi:/etc/init.d $ dpkg -l | grep libssl
ii libssl1.0.0:armhf                1.0.1t-1+deb8u7              armhf        Secure Sockets Layer toolkit - shared libraries
ri libssl1.0.2:armhf                1.0.2l-2+deb9u2              armhf        Secure Sockets Layer toolkit - shared libraries
ri libssl1.1:armhf                  1.1.0f-3+deb9u1              armhf        Secure Sockets Layer toolkit - shared libraries

It seems like libssl1.0.0 still points to 1.0.2

pi@raspberrypi:/usr/lib/arm-linux-gnueabihf $ ls -l libssl*
lrwxrwxrwx 1 root root     44 Mar 6 23:08 libssl.so.1.0.0 -> /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.2
-rw-r--r-- 1 root root 320924 Dec 14 07:09 libssl.so.1.0.2
-rw-r--r-- 1 root root 327952 Nov 2 20:29 libssl.so.1.1
pi@raspberrypi:/usr/lib/arm-linux-gnueabihf $ ls -l libcrypt*
-rw-r--r-- 1 root root   41292 Jun 16 2017 libcrypt.a
lrwxrwxrwx 1 root root      47 Mar 6 23:08 libcrypto.so.1.0.0 -> /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.2
-rw-r--r-- 1 root root 1493272 Dec 14 07:09 libcrypto.so.1.0.2
-rw-r--r-- 1 root root 1827948 Nov 2 20:29 libcrypto.so.1.1
lrwxrwxrwx 1 root root      38 Jun 16 2017 libcrypt.so -> /lib/arm-linux-gnueabihf/libcrypt.so.1

I cannot remove 1.0.2 so somehow I need to get a version of 1.0.0 not pointing to anything else

How can we solve this?

Edited March 6, 2018 by MickH2007
more information

MickH2007 · March 10, 2018

Any comment on the admins for this issue of installing pulseway agent on raspbian stretch??

Chris · April 20, 2018

Please try this steps:

root@raspberrypi:~# rm -rf /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8
root@raspberrypi:~# dpkg -i libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb
(Reading database ... 113263 files and directories currently installed.)
Preparing to unpack libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb ...
Unpacking libssl1.0.0:armhf (1.0.1t-1+deb8u7) over (1.0.1t-1+deb8u7) ...
Setting up libssl1.0.0:armhf (1.0.1t-1+deb8u7) ...
root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8
root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8
root@raspberrypi:/usr/lib/arm-linux-gnueabihf# /etc/init.d/pulseway start
[ ok ] Starting pulseway (via systemctl): pulseway.service.

windracer · April 21, 2018

13 hours ago, Chris said:

Please try this steps:

No change, same "illegal instruction" error and pulseway won't run.

Edited April 21, 2018 by windracer

fthl · April 22, 2018

On 4/21/2018 at 5:12 AM, windracer said:

No change, same "illegal instruction" error and pulseway won't run.

Same here unfortunately

ghodder · July 14, 2018

I was able to get the client running on my Pi2b by running the following:

systemctl stop pulseway
wget http://ftp.debian.org/debian/pool/main/o/openssl/libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb
dpkg -i libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb
ldconfig
systemctl start pulseway
systemctl status pulseway

● pulseway.service - LSB: Monitor and Control Everything IT from Any Smartphone or Tablet
   Loaded: loaded (/etc/init.d/pulseway; generated; vendor preset: enabled)
   Active: active (running) since Sun 2018-07-15 02:16:42 AEST; 11s ago
     Docs: man:systemd-sysv-generator(8)
  Process: 18044 ExecStop=/etc/init.d/pulseway stop (code=exited, status=0/SUCCESS)
  Process: 18078 ExecStart=/etc/init.d/pulseway start (code=exited, status=0/SUCCESS)
   CGroup: /system.slice/pulseway.service
           ├─18085 /usr/sbin/pulsewayd
           ├─18106 sh -c awk -v a="$(awk '/cpu /{print $2+$4,$2+$4+$5}' /proc/stat; sleep 1)" '/cpu /{split(a,b," "); print 100*($2+$4-b[1])/($2+$4+$5-b[2])}' /proc/stat 2>&1
           └─18107 sleep 1

Jul 15 02:16:42 prkpi2b systemd[1]: Starting LSB: Monitor and Control Everything IT from Any Smartphone or Tablet...
Jul 15 02:16:42 prkpi2b systemd[1]: Started LSB: Monitor and Control Everything IT from Any Smartphone or Tablet.
Jul 15 02:16:42 prkpi2b pulseway[18085]: Configuration read successfully!

# uname -a
Linux prkpi2b 4.14.34-v7+ #1110 SMP Mon Apr 16 15:18:51 BST 2018 armv7l GNU/Linux

# dpkg -l |grep libssl
ii libssl1.0.0:armhf                 1.0.1t-1+deb8u8              armhf        Secure Sockets Layer toolkit - shared libraries
ii libssl1.0.2:armhf                 1.0.2l-2+deb9u3              armhf        Secure Sockets Layer toolkit - shared libraries
ii libssl1.1:armhf                   1.1.0f-3+deb9u2              armhf        Secure Sockets Layer toolkit - shared libraries

# grep -i pulseway /var/log/syslog
Jul 15 02:08:20 localhost pulseway[17976]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 15 02:08:20 localhost pulseway[17976]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 15 02:12:31 localhost pulseway[18023]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 15 02:12:31 localhost pulseway[18023]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 15 02:16:42 localhost pulseway: Starting Pulseway Daemon version 5.4 (2018021301)
Jul 15 02:16:42 localhost pulseway: Configuration read successfully!

Then checked the console and could see my Pi in there. Note the "ldconfig" command on the 4th line in bold - that updates the LD cache (linked libraries) which I'm guessing is why you were still getting the errors even though you had installed the v1.0.0 package.

Edited July 14, 2018 by ghodder

Chris · July 16, 2018

@ghodder Thank you for the update.

windracer · July 19, 2018

On 7/14/2018 at 12:27 PM, ghodder said:

I was able to get the client running on my Pi2b by running the following:

That didn't work for me:

Jul 18 20:01:25 pidp8 systemd[1]: Starting LSB: Monitor and Control Everything IT from Any Smartphone or Tablet...
Jul 18 20:01:26 pidp8 pulseway[27509]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 18 20:01:26 pidp8 pulseway[27509]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 18 20:01:26 pidp8 systemd[1]: Started LSB: Monitor and Control Everything IT from Any Smartphone or Tablet.

But it's not started.

Chris · July 19, 2018

Hi @windracer

Please try these steps:

root@raspberrypi:~# rm -rf /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8
root@raspberrypi:~# dpkg -i libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb
(Reading database ... 113263 files and directories currently installed.)
Preparing to unpack libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb ...
Unpacking libssl1.0.0:armhf (1.0.1t-1+deb8u7) over (1.0.1t-1+deb8u7) ...
Setting up libssl1.0.0:armhf (1.0.1t-1+deb8u7) ...
root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8
root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8
root@raspberrypi:/usr/lib/arm-linux-gnueabihf# /etc/init.d/pulseway start
[ ok ] Starting pulseway (via systemctl): pulseway.service.

windracer · July 21, 2018

Still no luck.

Jul 20 22:00:53 pidp8 systemd[1]: Starting LSB: Monitor and Control Everything IT from Any Smartphone or Tablet...
Jul 20 22:00:56 pidp8 pulseway[16522]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 20 22:00:56 pidp8 pulseway[16522]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 20 22:00:56 pidp8 systemd[1]: Started LSB: Monitor and Control Everything IT from Any Smartphone or Tablet.

22:02:12 /usr/lib/arm-linux-gnueabihf:$ ls -la libssl*
-rw-r--r-- 1 root root 490932 Mar 29 06:51 libssl.a
lrwxrwxrwx 1 root root     13 Mar 29 06:51 libssl.so -> libssl.so.1.1
lrwxrwxrwx 1 root root     44 Jul 20 21:59 libssl.so.0.9.8 -> /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0
lrwxrwxrwx 1 root root     44 Jul 20 22:00 libssl.so.1.0.0 -> /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.2
-rw-r--r-- 1 root root 320924 Mar 29 07:10 libssl.so.1.0.2
-rw-r--r-- 1 root root 327952 Mar 29 06:51 libssl.so.1.1

22:02:17 /usr/lib/arm-linux-gnueabihf:$ ls -la libcrypto*
-rw-r--r-- 1 root root 3143988 Mar 29 06:51 libcrypto.a
lrwxrwxrwx 1 root root      16 Mar 29 06:51 libcrypto.so -> libcrypto.so.1.1
lrwxrwxrwx 1 root root      47 Jul 20 21:59 libcrypto.so.0.9.8 -> /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0
lrwxrwxrwx 1 root root      47 Jul 20 22:00 libcrypto.so.1.0.0 -> /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.2
-rw-r--r-- 1 root root 1497376 Mar 29 07:10 libcrypto.so.1.0.2
-rw-r--r-- 1 root root 1827956 Mar 29 06:51 libcrypto.so.1.1
22:02:23 /usr/lib/arm-linux-gnueabihf:$

Chris · July 23, 2018

The Pulseway agent on your system still can not find the required SSL libraries.

Please do the following:

Uninstall the Pulseway agent.
Reboot the system.
Install the following package:

wget http://ftp.debian.org/debian/pool/main/o/openssl/libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb

dpkg -i libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb

4. And then install the Pulseway agent.

windracer · July 24, 2018

Pretty sure I already tried that, but did it again. Still nothing, same result.

Jul 24 17:02:26 pidp8 systemd[1]: Starting LSB: Monitor and Control Everything IT from Any Smartphone or Tablet...
Jul 24 17:02:26 pidp8 pulseway[1032]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 24 17:02:26 pidp8 pulseway[1032]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Jul 24 17:02:26 pidp8 systemd[1]: Started LSB: Monitor and Control Everything IT from Any Smartphone or Tablet.

17:03:34 /usr/lib/arm-linux-gnueabihf:$ ls -la libssl*
-rw-r--r-- 1 root root 490932 Mar 29 06:51 libssl.a
lrwxrwxrwx 1 root root     13 Mar 29 06:51 libssl.so -> libssl.so.1.1
lrwxrwxrwx 1 root root     44 Jul 20 22:04 libssl.so.0.9.8 -> /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0
lrwxrwxrwx 1 root root     44 Jul 24 17:02 libssl.so.1.0.0 -> /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.2
-rw-r--r-- 1 root root 320924 Mar 29 07:10 libssl.so.1.0.2
-rw-r--r-- 1 root root 327952 Mar 29 06:51 libssl.so.1.1

17:03:37 /usr/lib/arm-linux-gnueabihf:$ ls -la libcrypto*
-rw-r--r-- 1 root root 3143988 Mar 29 06:51 libcrypto.a
lrwxrwxrwx 1 root root      16 Mar 29 06:51 libcrypto.so -> libcrypto.so.1.1
lrwxrwxrwx 1 root root      47 Jul 20 21:59 libcrypto.so.0.9.8 -> /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0
lrwxrwxrwx 1 root root      47 Jul 24 17:02 libcrypto.so.1.0.0 -> /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.2
-rw-r--r-- 1 root root 1497376 Mar 29 07:10 libcrypto.so.1.0.2
-rw-r--r-- 1 root root 1827956 Mar 29 06:51 libcrypto.so.1.1

ilfavi · July 31, 2018

same here

windracer · September 14, 2018

I took yet another shot at this (since I got it to work by changing symlinks on my regular (Intel-based) Linux server) and it still doesn't work.

I installed libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb and then fixed the libssl.so and libcrypto.so symlinks so they point to the 1.0.0 versions of the files (also tried 1.0.2):

11:18:19 /usr/lib/arm-linux-gnueabihf:$ ls -la libssl*
-rw-r--r-- 1 root root 490932 Mar 29 06:51 libssl.a
lrwxrwxrwx 1 root root     15 Sep 14 11:18 libssl.so -> libssl.so.1.0.0
lrwxrwxrwx 1 root root     44 Jul 20 22:04 libssl.so.0.9.8 -> /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0
-rw-r--r-- 1 root root 231240 Mar 29 09:00 libssl.so.1.0.0
-rw-r--r-- 1 root root 320924 Mar 29 07:10 libssl.so.1.0.2
-rw-r--r-- 1 root root 327952 Mar 29 06:51 libssl.so.1.1
11:18:21 /usr/lib/arm-linux-gnueabihf:$ ls -la libcrypto*
-rw-r--r-- 1 root root 3143988 Mar 29 06:51 libcrypto.a
lrwxrwxrwx 1 root root      18 Sep 14 11:18 libcrypto.so -> libcrypto.so.1.0.0
lrwxrwxrwx 1 root root      47 Jul 20 21:59 libcrypto.so.0.9.8 -> /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0
-rw-r--r-- 1 root root 1123652 Mar 29 09:00 libcrypto.so.1.0.0
-rw-r--r-- 1 root root 1497376 Mar 29 07:10 libcrypto.so.1.0.2
-rw-r--r-- 1 root root 1827956 Mar 29 06:51 libcrypto.so.1.1

The agent still fails to start:

Sep 14 11:12:45 pidp8 systemd[1]: Starting LSB: Monitor and Control Everything IT from Any Smartphone or Tablet...
Sep 14 11:12:45 pidp8 pulseway[32548]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Sep 14 11:12:45 pidp8 pulseway[32548]: /usr/sbin/pulsewayd: /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0: version `OPENSSL_1.0.0' not found (required by /usr/sbin/pulsewayd)
Sep 14 11:12:45 pidp8 systemd[1]: Started LSB: Monitor and Control Everything IT from Any Smartphone or Tablet.
Sep 14 11:18:47 pidp8 systemd[1]: Stopping LSB: Monitor and Control Everything IT from Any Smartphone or Tablet...
Sep 14 11:18:47 pidp8 systemd[1]: Stopped LSB: Monitor and Control Everything IT from Any Smartphone or Tablet.

windracer · February 8, 2019

I got a new Raspberry Pi 3 B+ (running jessie 9.6) and this is apparently still a problem. Any idea on when I'll be able to run the pulseway agent on a RasPi again?

windracer · February 8, 2019

Interesting. Using @ghodder's instructions from July last year, I was able to get the 6.0.1 agent running on my new Pi 3 B+! But the same instructions fail to work on my original Pi B+. I noticed that the old Pi is armv6 and the Pi 3 is armv7. Maybe that has something to do with it?

Still waiting for that 6.1 agent on Linux!

MickH2007 · May 11, 2019

Still waiting for 6.1 here also......cant get it to work on Raspbian stretch or on Ubuntu 18.04

It is 21 months now since this issue was opened.

Any news on when 6.1 will be released?

Chris · May 14, 2019

@MickH2007

The Linux agent version 6.1 is already released. And libssl are embedded in the Pulseway agent, therefore this no longer should be an issue.

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