Posted April 22, 20186 yr Hi I can't get pulseway to connect to the android app when it's running on my ubuntu 18.04 server. It worked just fine until I updated to U 18.04. Has this occured to any one else? Is there an solution?
April 23, 20186 yr Administrators Hi there, Can you check the syslog to see if there's anything logged that's relevant to the Pulseway daemon? -Paul
April 27, 20186 yr I'm having a similar problem after upgrading to Bionic Beaver (18.04) ... pulsewayd won't start. At first, after the upgrade, I was seeing this in the syslog: Apr 26 19:38:34 nucleus pulseway[1006]: /usr/sbin/pulsewayd: error while loading shared libraries: libssl.so.0.9.8: cannot open shared object file: No such file or directory So I downloaded the latest .deb and installed it over my existing install. pulsewayd still wouldn't start and now I'm seeing this: Apr 26 21:19:52 nucleus pulseway[16794]: /usr/sbin/pulsewayd: symbol lookup error: /usr/sbin/pulsewayd: undefined symbol: CRYPTO_num_locks But now when I try to start it nothing happens and nothing appears in the syslog. Â
May 9, 20186 yr Staff Hi, Currently the Pulseway agent doesn't support the libssl version 1.1. You will need to do the following: Uninstall the Pulseway agent. Replace libssl 1.1 with libssl 1.0.2 or older versions of libssl. And finally, re-install the Pulseway agent.
May 14, 20186 yr Any plans on supporting the newer libssl? This seems like the same problem that prevents Pulseway from running on my Raspberry Pi as well (link). That's been a problem since September last year and it still doesn't work. Very disappointing.
May 14, 20186 yr I do have libssl 1.0.2 installed, by the way: 15:23:52 /usr/lib:$ dpkg -l |grep libssl ii  libssl-dev:amd64            1.1.0g-2ubuntu4           amd64     Secure Sockets Layer toolkit - development files ii  libssl1.0.0:amd64           1.0.2n-1ubuntu5           amd64     Secure Sockets Layer toolkit - shared libraries ii  libssl1.1:amd64            1.1.0g-2ubuntu4           amd64     Secure Sockets Layer toolkit - shared libraries 15:28:58 /usr/lib/x86_64-linux-gnu:$ ls -la libssl* -rw-r--r-- 1 root root 328128 Feb 5 05:36 libssl3.so -rw-r--r-- 1 root root 740092 Apr 25 13:03 libssl.a lrwxrwxrwx 1 root root 13 Apr 25 13:03 libssl.so -> libssl.so.1.1 -rw-r--r-- 1 root root 426232 Mar 27 13:48 libssl.so.1.0.0 -rw-r--r-- 1 root root 433760 Apr 25 13:03 libssl.so.1.1 15:30:23 /usr/lib/x86_64-linux-gnu:$ ls -la libcrypto* -rw-r--r-- 1 root root 4832196 Apr 25 13:03 libcrypto.a lrwxrwxrwx 1 root root 16 Apr 25 13:03 libcrypto.so -> libcrypto.so.1.1 -rw-r--r-- 1 root root 2357760 Mar 27 13:48 libcrypto.so.1.0.0 -rw-r--r-- 1 root root 2575848 Apr 25 13:03 libcrypto.so.1.1 Â
May 15, 20186 yr Administrators Hi there, You need to change the symbolic link to point to the 1.0.0 versions instead of the 1.1 versions. -Paul
May 28, 20186 yr Author On 5/15/2018 at 11:18 PM, Paul said: Hi there, You need to change the symbolic link to point to the 1.0.0 versions instead of the 1.1 versions. -Paul Any instructions on where to do this? Cant find any pointers on this...
May 28, 20186 yr Administrators Simply rename the old symbolic link using the: Quote mv oldFileName newFileName command then create a new symbolic link using this command: Quote ln -s /path/to/file /path/to/symlink -Paul
July 19, 20186 yr Any chance on getting an updated version that works without all of these libssl hoops to jump through?
July 19, 20186 yr Staff Hi @windracer Thank you for your suggestions. Unfortunately this is not on our immediate roadmap, therefore I don't have any ETA for this.Â
August 15, 20186 yr I have two machines running bionic. On one the libraries keep re-St linking back to the 1.1 versions. Would appreciate knowledge no how to stop that happening. Thanks
August 15, 20186 yr Staff Hi Ubuggeru, Thank you for contacting us. Please try to blacklist the package so it is not getting updated.
September 14, 20186 yr I finally got around to changing the libssl.so and libcrypto.ssl symlinks (to point to 1.0.0 versions of the files instead of 1.1) and the pulseway service started. It concerns me that maybe this could cause other security issues since I'm linking to older versions of the libraries, but I'll continue to monitor (heh) and see what happens.
October 22, 20186 yr I had to re-apply my symlink changes after upgrading to Ubuntu 18.10. So I'm still using the 1.0.0 versions of libssl.so and libcrypto.so to get Pulseway to run. Seems odd that switching to v1.1 wouldn't be on the roadmap.
October 24, 20186 yr Administrators We will support newer versions of libssl in the 6.1 release. -Paul
March 13, 20196 yr On 1/29/2019 at 8:35 AM, Manthey IT said: Same problem here. Â When will 6.1 be released? Waiting for months now... going to contact official support to escalate.
April 29, 20195 yr Edit: Nevermind! My issue was unrelated and is now solved. Edited April 29, 20195 yr by tabiznet
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