Hi Guys

Is it possible to do RD sessions on Mac? What I mean is from my windows system.

I don't see an RD tab on the mac client.

 

Thanks in Advance....

Edited January 4, 20178 yr by Digital
More Info

Unfortunately RD only supports the Windows OS family at this moment.

-Paul

Ok thanks Paul

Paul,

 Is RD support for Mac OS going to added at any point? If so, do we have an ETA?

Thanks,

SCIT

Hi there,

Welcome to the Pulseway community! Unfortunately I can only provide ETAs for the entries on the Roadmap over here:

-Paul

Since it's not even on the Roadmap I guess that answers my question. I will have to find a third party solution for desktop support of my Mac users.

Hi,

I was in the same position as you, but I also needed to connect to Android and iOS devices to assist some of my clients with their Mobile devices.  I looked at ScreenConnect, Teamviewer and a couple others.  I eventually settled with Splashtop SOS in addition to the Pulseway RDP.  It is very cost effective and works very well.  If you are looking at a cheaper alternative (free), Chrome Remote Desktop might be your answer.  It works for Mac as well, but not for mobile device access, not yet anyway.  Hope this helps.

Thank you for your suggestion we will consider this option into the future.

On 18-1-2018 at 10:08 PM, SinglrClickIT said:

Since it's not even on the Roadmap I guess that answers my question. I will have to find a third party solution for desktop support of my Mac users.

I am in the same spot! And with applications going web based more often, company’s slowly starting to give users freedom, i think it would be wise to not neglect the Apple users :-) i understand that the Windows base is bigger then the Apple base, but still.. Pulseway isnt the only RMM provider to do this, so better get ahead of the competition ;-)

Hi Jacob,

In about 2 month time we will have the RD solution for MAC.

Greetings Chris,

Any update on the status of RD for Mac? I've literally checked Pulseway's site every day since I came across your forum post (since early April). We really like Pulseway, but have a 90% Mac environment.

 

thanks!

Hello Levi, 

the work's still in progress. If everything goes according to plan we hope to have it ready for the end of July.

Just wondering if you think you all will hit the end of this month target?

 

Cheers!

Hi Levi,

The work is still in progress, will let you know as soon as I have the details.

Checking back in to see if y'all are any closer to a Mac RD solution.

Thanks!

Hi Levi,

Unfortunately we had to drop the integration we were building with a 3rd party software due to last minute disagreements so we are going to be improving our own RD in the following months.

-Paul

This is such a shame, along with not being able to remotely control from the Mobile App, Pulseway is billed as Mobile-First but yet mobile comes last!

Please someone go back to your roots and deploy features and management that are designed with Mobile First and web second in your development cycle and give us the tools we need to do our job or we will need to start looking at other solutions which will be a shame!

This is going to factor into my decision to stay or go with another company. When we started we knew there was no Mac RD, but the eta was a few months and it was coming. I understand delays. From an outsiders point of view it looks like controlled chaos with you guys jumping all over the place on whats coming and when. The current RD application on the PC is quite poor when it comes to features and speed. 

I'm excited to let you know that we've hired two new developers that are working on the Remote Desktop application and we estimate that an update that resolves some bugs and improves the speed and connection reliability is due to be out next week.

-Paul

Hi Paul,

Is there any news on this?

thanks

Dave

 

Hi @DaveG,

This is not a small project, therefore I can not tell you an exact deadline for it.  Currently, I can say that we are working on it.

I am in the same position for my customers on MAC and Android. Hope this will be implemented soon. I keep following the forums till then.

Any status update on this? MAC support is a real PITA without it...

just starting to try Pulseway but we are 98% macs so i really need a Mac RD application.  any news on its development?

For me it is also a must have to start remote session from a mac. It would be great to have an Integration in the future.