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Showing results for tags 'windows'.
Found 318 results
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Our technical support AD credentials have changed passwords and now we are getting hundreds of machines trying to login with the configured AD account PowerShell User Impersonation credentials…locking the technician accounts. These machines are spread out at 19 separate locations and over 600 miles, at remote locations. How do we remotely modify the Runtime PowerShell user credentials on those machines? I have tried uninstalling and then reinstalling, but it absorbs the previous configuration…including the former PowerShell User credentials….I also tried calling tech support but was sent to voicemail. Help! Local Setings where credentials were entered: Remote Settings, no ability to enter or modify PowerShell User:
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It would be awesome if the email parser went a little deeper. Sometimes a client emails us directly and we forward that email to Pulseway to open a ticket. The problem with this is that it opens the ticket using our company as the client. It would be great if we could get the parser to look in the email headers to find the address that the email originated from and use THAT to assign and client and user to the ticket. There are other ticket systems that do this. Alternatively (though not as elegant), It would also work to put a flag in the subject line like "@CLIENTNAME" to get the email assigned to the client. Is there a way to do this with workflows?
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Hi, I think it misses the ability to monitor bandwidth on servers and users computers. It would be nice to have a history of several weeks and the services used. -
I am trying to upgrade some software using PowerShell and I am not sure if my parameters are correctly formatted . See highlighted text # Silent Install Secure Secure Authentication # http://repository.eset.com/v1/com/eset/apps/business/esa/windows/v2/2.7.32.0/esa_nt64_enu.msi # Path for the workdir $workdir = "c:\scripts\" # Check if work directory exists if not create it If (Test-Path -Path $workdir -PathType Container) { Write-Host "$workdir already exists" -ForegroundColor Red} ELSE { New-Item -Path $workdir -ItemType directory } # Download the installer $source = "http://repository.eset.com/v1/com/eset/apps/business/esa/windows/v2/2.7.32.0/esa_nt64_enu.msi" $destination = "$workdir\esa_nt64_enu_v2.msi" # Check if Invoke-Webrequest exists otherwise execute WebClient if (Get-Command 'Invoke-Webrequest') { Invoke-WebRequest $source -OutFile $destination } else { $WebClient = New-Object System.Net.WebClient $webclient.DownloadFile($source, $destination) } Invoke-WebRequest $source -OutFile $destination # Start the installation msiexec.exe /i "$workdir\esa_nt64_enu_v2.msi" ADDLOCAL="Credential_Provider" /qb /L*v "c:\esa_install_log.txt" # Wait XX Seconds for the installation to finish Start-Sleep -s 35 # Remove the installer rm -Force $workdir\esa_nt64* -
Hello! Recently I've been experimenting a bit using scripts that contain variables that the user should enter. For example, a very simple one to shutdown a computer after X-amount of time: (example use-case: I download large files during the night, so it doesn't count towards my ISP data-usage) @echo off set /p time=Enter time in seconds: shutdown /s /t %time% timeout /t 3 /NOBREAK exit however, upon executing said script, the app doesn't request for the variable to be filled out. (I guess it's not made for such uses) Obviously, i can manually enter the command using CMD, but i don't want to be typing the command every time i need it. (you can call me lazy :p) Any ideas how to do this correctly? -
Is there a way to kick off an automated task based on a notification or alert. For Example, if we get a notification of a disk getting full, I would want the automation to run: <Open a ticket>--> <add predetermined note>--> <add 15 minutes>--><run task to clean drive>--><send notification that task has completed>--><close ticket> Is this possible now, or should this be a feature request? Thank you, dp
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It would be nice if there was a view similar to the Time Sheet, Time Entries list but that showed the start and end time of each entry and only showed the time entries for the tickets that had entries for the week. Autotask had this and it was a great way to help remind me of what I did in the "gaps" between ticket time entries. Having all open tickets in my queue just clutters the current view. Maybe have a button on that view that toggles between all the open tickets and no time entries showing and having only time entries showing with start and end times. It looks like this: -
Sometimes i am creating a ticket after i have already started work on the problem. Not ideal I know, but it happens. It happens enough that i would really like to be able to put in the time i started working on the problem and then hit the now choice and then hit a "Add time" or start tracking time button that continues to update the "now" or "end" field. that way i dont have to remember to hit that now button when i am done and hit the save button.
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Hi there, We are using both PSA and RMM from Pulseway. In the last few weeks we are experiencing some weird behavior between PSA and RMM. We don't use the and never set up the integration, but after we delete the settings both in PSA and RMM, it still comes back. It is irritating us enormously and the support isn't helpful after creating several tickets. I hope someone can help us with this issue. King regards, Tim Roewen -
Hi Getting used to, and liking, version 6. It's good to be able to apply policys to systems within Groups. However, as a lot of my clients are small, I have lots of small Groups. Is there a way to apply a policy, or individual setting to machines in more than one group e.g. applying to a scope for instance. At the moment it's time consuming to make a change in each group. Sorry - think this may have gone to wrong section...I'm not using Enterprise Server. -
Hello We have a dedicated controller at Pulseway. We have a couple of Windows Servers but one has showed itself as offline since yesterday. The Windows Server itself is up and running fine and the Pulseway service is running. I have tried this: Restart Pulseway Service (No problems) Unregister and Reregister System (Working Fine) Rebooted the server Communicationtest "telnet xxxx.pulseway.com 443" answering like it should Uninstalled Pulseway and removed the registry key "ComputerIdentifier" then reinstalled Uninstalled Pulseway again and removed the whole Hive "MMSOFT Design" from registry and reinstalled Pulseway. Seems like no matter what I do the server is Offline in Pulseway controller at web and IOS. Do you have any suggestions to point me in the right direction? Kindly Mikael -
Hello, We are long-term Pulseway customers but lately the Pulseway client has developed a bug and continuously uses up to 20%+ CPU utilisation. We logged this with Pulseway on the 4th of July this year but they have been completely ignoring the ticket. I regularly reply to the email thread for an update (at least once a week) but I am ignored. The only time I had a meaningful response was when I threatened to cancel our subscription. This was short lived and now I am back to being ignored with no status updates on my ticket. We like the product but we have a handful of servers with this bug and I am simply installing other monitoring products on them. Today I have sent my usual email to Pulseway support asking for a status update on my ticket but I'm certain I'll get nothing back... The next step will then be to install a better monitoring product like Infradog and to write the same post on Spiceworks so people know that Pulseway doesn't offer good technical support. -
Hello and TYIA~ I am trying to put together a work flow that will hold a ticket for 7-days once we believe it is complete. Once assigned to a particular status, I would like the ticket to stay open for 7-days, then if there are no further updates, close itself. Does anyone have anything like this they wouldn't mind sharing?
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I've noticed lately that when I have a remote session live on a machine, my local keyboard input is not being accepted in items such as Notepad, Chrome, Outlook, etc. This seems fairly system wide and I'm not always able to replicate the problem. This is likely something to do with the keyboard forwarding method, but I can't isolate this myself. Also, this does occur on several different machines - not one workstation in particular. As soon as I close the remote session, the keyboard functions normally in my local Windows 10 environments. Good luck with this one - it seems very transient. -
Hey Guys, It would be great if we had some integration with https://chocolatey.org for windows package management, its basically like apt-get or yum for windows which seems a lot better IMHO then ninite type solutions. Having its own tab under group policy for example to install selected apps across multiple machines and keep them updated within patch windows for example. This would be a huge benefit for Pulseway if done well. https://chocolatey.org/about https://chocolatey.org/pricing at only $3/year per machine its pretty competitive pricing. Cheers, Quenten -
Hey Fellow PW users, I've created a script which allows the system to change its name to %computername%-Current logged on username, which makes life a little easier when trying to remote to their computers on the remote control tool/Webapp. To get started, create your script in the script editor, in my example, Name: Update Computer Name with Logged on Username Windows/Powershell Code: $pwqusers = quser | Select-Object -skip 1 $pwquserfmt = $pwqusers.substring(1,22).Trim() -join "," Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value "$env:computername-$pwquserfmt" Click Save. Next we create at new task, Name: Update Computer Name with Logged on Username Current Scope -> Windows Workstations Enable Scheduling -> (I've set it to run once a day) Every weekday (Monday to Friday), starting on 12 August 2018 at 09:00 (Australia/Brisbane) Scripts tab, Select/add your new script you just created and once that's done click save. You can now run the task on demand as well which will update all of the PC's in your windows workstations scope to Computer Name-Logged on usernames This works for RDSH hosts as well however it could get a bit of out hand if you have 5-10+ users logged in so I probably wouldn't recommend it to be used on servers. I Hope this helps you somehow, these scripts/suggestions come with no warranty and I bear no responsibility if this breaks anything, use at your own risk etc..etc.. Cheers, Quenten
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My predecessor had created a script that would install a desktop link to our help desk. We no longer use this solution and I want to have the shortcut removed from every device. I can't seem to find a script to do this. I hope someone could help. This is the script that he had used: @echo off md C:\icon copy "\\edmws001\image\Nortrux_Helpdesk_icon.ico" "c:\icon" icacls "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" /inheritance:r /grant Administrators:F icacls "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" /inheritance:r /grant Users:F icacls "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" /inheritance:r /grant INTERACTIVE:F attrib -R "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" copy "\\edmws001\image\Nortrux IT Help Desk.lnk" "C:\Users\Public\Desktop" attrib +R "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" icacls "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" /inheritance:r /grant Users:R icacls "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" /inheritance:r /grant Administrators:R icacls "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" /inheritance:r /grant INTERACTIVE:R icacls "C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk" /inheritance:r /grant SYSTEM:F -
Hi. I am making an Automation Script that updates a custom plugin-file, that might is always be in use, to a newer version. If the plugin doesn't already exist everything works fine. But if it already exist it cannot be overwritten, because the Pulseway Service (and managers, if any are running) is using the file. My solution is to stop the service, overwrite the file and start the service. It works very well when executing manually in ISE, but not when executed as an Automation Script from Pulseway. It looks like the entire script is terminated when the service stops, and the execution doesn't return anything in execution history - not even an error. Could anyone help me with the best practice for updating a plugin dll-file from an Automation Script. Best Regards, Martin Stevnhoved -
