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  1. How would I get a ticket status to change to "client responded" when a client responds to a "completed" ticket
  2. Hi, This might be related to this topic, but over the last week I'm seeing notifications for all updates, not just Windows Defender. If I delete the notification it comes back again, checking the server shows "26 optional updates are available" (note "optional") Pulseway setting: Notifications > Status > "Send a notification when critical or important updates are available with priority" = Automatic My notification on my mobile is reading "26 important updates are available..." Clicking into the mobile app and checking the Windows Updates it's reporting them as "important" when they aren't. For example the server itself lists KB2386667 as recommended but it's listed as important in Pulseway.
  3. Is it possible to change the date format for Notifications in the Windows 10 app to UK (currently set to US)
  4. Hi, I recently installed Pulseway Dashboard 5.1.2 version on my Windows 10 Pro computer but now I want to logout my account. I don't see any button to do that. Best regards,
  5. Hello! It seems that i cannt log in on the my.pulseway.com ? Dont know why but when i press login it just reloads the site and then nothing happens! How can i solve this? Thanks!
  6. When we install Webroot from the "Agent Status" tab in the Pulseway WebApp, it continuously says that it is installing Webroot when in fact it is installed. I can't run any actions until this issue is resolved. What could cause this?
  7. Hi Just taken on a client with laptops that have encrypted hard drives. They need a password when starting up so does anyone have experience/ideas with regards to remote support and monitoring. I use Pulseway to apply Updates, for example, in an evening but with many needing restarts I'm then unable to check all is well before the start of the next working day. Cheers, Andy
  8. I am trying to a WR to one of my client pc's. I have purchased the licence from within the pulseway web app. Where do I find the licence key / number ? I all ready have one client installed so their is no option to select trial again...... Also their is no "Trial Site" in the WR console to correspond to my in app WR purchase?
  9. Hi there, I have installed Pulseway on 2 PC's and according to my subscription page. I get 2 free licences. I was using Pulseway quite successfully last night till I received an email saying I had reached the Notification limit and to remove this limitation I should consider getting a subscription. I have logged on today to try and purchase a subscription for 2 licences as luckily that is all I need at this stage but due to it saying the first 2 agents are free I can't purchase a full subscription for just 2 licences How can I get unlimited notification for my 2 free licences?
  10. Aspect

    Need scripts?

    Hi. Admin, please remove if not allowed. I have a website where you can request scripts and help others by sharing scripts for everyday IT. http://FixItScripts.xyz I'm going to add a Pulseway section to it later.. Is total free.. Please check it out.
  11. I'm reasonably new to PW. I've just on-boarded 50 endpoints, and it automatically monitors Automatic services. That great, but Services like Bio-metric and Remote Registry; whilst configured as automatic, aren't always started.. So constant notifications. I know how to remove the service monitor, but is there an easy way to exclude certain services from being monitored globally?
  12. Hello, we'd like to move our pcmonitor database from the current SQL Server (2014 Standard) in one Domain to another SQL Server (2016 Enterprise) in a different domain. The Pulseway Enterprise/Admin Server won't change and is already a member of the target domain. As far as I remember the process would be: Stop Pulseway Services Backup DB on old SQL Server Create SQL Login for the Service on the new SQL Server Restore DB on new SQL Server Edit the connectionstring in the Registry (HKLM\SOFTWARE\MMSOFT Design\PC Monitor Admin\DatabaseConnectionString) The connection string is encrypted - what would be the required format? Edit the connectionstring in the Hosting folder for the follwing web.config files ..\Hosting\Service\web.config Start Pulseway Services Did I miss anything important? If not, all I'd need would be the format of the connectionstring in the registry Cheers, Jonathan
  13. Hi all, I'm trying to follow the guide to starting to program a plug in but I'm falling at the first hurdle. I'm following the guide to "create your first plugin" https://www.pulseway.com/api/clientnet but when I get to where it says "From solution explorer rename "Class1.cs" to "SimplePlugin.cs" and open it. Now we need to add a project reference to our PulsewayClient.dll file which is located in the directory of Pulseway. See Figure B." I cannot for the life of me find a dll called PulseWayClient.dll. I presume it's taking about the installation directory of the pulseway agent, but this file does not seem to exist in any machine that I've checked and for what it's worth figureB does not appear to be of any help at all either. I feel I must be missing something perhaps completely obvious and I hope someone out there and point me in the right direction. Thanks in advance
  14. I have Pulseway configured on 60 servers all at different locations. I'm waiting to deploy to the workstations until I get it configured just right. My question is: is there a way to get a list of installed programs across all devices? Say I need to know what version of chrome is installed on all the devices, to gauge which ones need updated etc -how would I go about doing that if it's possible?
  15. Hello, I was having an issue install the Kaspersky Anti-Virus on a machine, and decided to try uninstalling Pulseway from the system. I uninstalled the program, and deleted the service using the sc delete "PC Monitor" command under an administrator account. The issue I am having, is the re-installation fails, and hangs on the "scheduled tasks" portion of the initialization wizard (the part before the pc monitor panel comes up). After the installer crashes, it still shows the application as "installed" for the user, and most things work on the machine. (remote desktop does not from the pulseway dashboard). The installation also does not show up in programs and features. OS is Windows 7 64 bit, and user is on a domain, and has local administrator. Is there anything I can do other than reformatting the user PC to get a genuine clean install so I can use the product we are paying for? Thanks.
  16. It would be nice if instead of only by date or severity we could sort notifications by type. All low disk space alerts, all server offline etc.
  17. Hi Is it possible to install the Pulseway manager without installing the agent. Would like to use the Manager on a laptop that doesn't need to be monitored, allowing me to change the config of agents on remote PCs.
  18. Is there anyway in the web or the mobile apps when viewing the screen to have it auto refresh? Sometimes I have to few the screen for extended periods of time and I'm constantly hitting refresh. It would be nice if it auto refreshed every 15 or 30 seconds while the screen view was active
  19. Hello. We have a server with a lot of brute force attacks RDP: 3389 SQL: 1433 We can see in event viewer two repeated events (failed loing attempts) eventID: 4625 Microsoft Windows Security Auditing eventID: 18456 MSSQLSERVER We want to receive a notification when we receive "5 o more" failed login attempts in RDP and SQL. Can we use "Pulseway Counters" or "Pulseway evenlog"? How?
  20. Can someone tell me why this script works locally from the server but not from Pulseway. I've tested running the script both with impersonation enabled and disabled. Both tests were done on server 2012 R2. One with default Powershell version and one with 5.1. This script runs perfectly fine from the server itself just not through pulseway. I have several scripts that give the same type of error. I'd appreciate any help so I can figure this out. It seems like Pulseway doesn't like certain characters? ForEach ($COMPUTER in (Get-ADComputer -Filter '*' | Select -ExpandProperty Name)) { $key = “SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install” $keytype = [Microsoft.Win32.RegistryHive]::LocalMachine $RemoteBase = [Microsoft.Win32.RegistryKey]::OpenRemoteBaseKey($keytype,$Server) $regKey = $RemoteBase.OpenSubKey($key) $KeyValue = $regkey.GetValue(”LastSuccessTime”) $System = (Get-Date -Format "yyyy-MM-dd hh:mm:ss") if ($KeyValue -lt $System) { Write-Host " " Write-Host $computer "Last time updates were installed was: " $KeyValue } } This is what it looks like when ran from the server without involving pulseway
  21. This script will set the virtual machine to auto start whenever the host reboots, it will also update Hyper V integration services. Be sure and change your server names to match. Server0 is host and server1 is the Hyper V. Run on Host. Get-VM –VMname * | Set-VM –AutomaticStartAction Start Get-VM -Name SERVER1 –ComputerName server0 Set-VMDvdDrive -ComputerName server0 -VMName SERVER1 -Path 'C:\Windows\System32\vmguest.iso' $DVDriveLetter = (Get-VMDvdDrive -ComputerName server0 -VMName SERVER1).Id | Split-Path –Leaf Invoke-Command –ComputerName SERVER1 -ScriptBlock { if ($ENV:PROCESSOR_ARCHITECTURE -eq 'AMD64') { $folder = 'amd64' } else { $folder = 'x86' } Start-Process -FilePath "$($using:DVDriveLetter):\support\$folder\setup.exe" -Args '/quiet /norestart' -Wait } Restart-Computer –ComputerName SERVER1 -Wait -For WinRM -Force Set-VMDvdDrive -ComputerName server0 -VMName SERVER1 -ControllerNumber 1 -ControllerLocation 0 -Path $null
  22. This script will update Hyper V integration services. Be sure and change your server names to match. Server0 is host and server1 is the Hyper V. Run on Host. Get-VM -Name SERVER1 –ComputerName server0 Set-VMDvdDrive -ComputerName server0 -VMName SERVER1 -Path 'C:\Windows\System32\vmguest.iso' $DVDriveLetter = (Get-VMDvdDrive -ComputerName server0 -VMName SERVER1).Id | Split-Path –Leaf Invoke-Command –ComputerName SERVER1 -ScriptBlock { if ($ENV:PROCESSOR_ARCHITECTURE -eq 'AMD64') { $folder = 'amd64' } else { $folder = 'x86' } Start-Process -FilePath "$($using:DVDriveLetter):\support\$folder\setup.exe" -Args '/quiet /norestart' -Wait } Restart-Computer –ComputerName SERVER1 -Wait -For WinRM -Force Set-VMDvdDrive -ComputerName server0 -VMName SERVER1 -ControllerNumber 1 -ControllerLocation 0 -Path $null
  23. Is there anyway to get a report of the results of a script that was ran. For instance the check if computer has 2 hdd script, If I run this against 90 computers I don't want to click on each computer, click on the script, click again to see the results. It would be awesome if I was able to just see a list of failed and a list of passed, Is this possible?
  24. Is there anyway to configure powershell impersonation remotely? I am trying to run a few different powershell scripts and I'm getting access denied. I assume BC it's running as system. Is there a way around this ? Or a way to configure this option remotely? This is the script I'm trying to run. It runs fine under my account. Import-Module ActiveDirectory Get-ADComputer -Filter {OperatingSystem -Like "Windows 7*"} | foreach {restart-computer $_.name -force} Thanks in advance
  25. Wrote this script with the help of Support. Thanks Ermins! $days = 35 $system = Get-WmiObject win32_operatingsystem if($system.ConvertToDateTime($system.LastBootUpTime) -lt (Get-Date).AddDays(-$days)){ Restart-Computer -Force }else{ Write-Host "Machine was rebooted less than $days days ago" }
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