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Showing results for tags 'configuration'.
Found 170 results
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I'm reasonably new to PW. I've just on-boarded 50 endpoints, and it automatically monitors Automatic services. That great, but Services like Bio-metric and Remote Registry; whilst configured as automatic, aren't always started.. So constant notifications. I know how to remove the service monitor, but is there an easy way to exclude certain services from being monitored globally? -
Sorry, I am new. Perhaps this has been answered and I just cant find it. Right now, there are tickets created for every notification from the RMM. I don't need tickets for all of these notifications, only certain ones. Like machine is off would be good for a ticket. but not CPU usage over 90%. How do I change which RMM notifications create tickets? I started tinkering with workflow and business process...but I only see how to turn off rmm integration. Thanks. -
Is there a way to kick off an automated task based on a notification or alert. For Example, if we get a notification of a disk getting full, I would want the automation to run: <Open a ticket>--> <add predetermined note>--> <add 15 minutes>--><run task to clean drive>--><send notification that task has completed>--><close ticket> Is this possible now, or should this be a feature request? Thank you, dp -
Would love a way to silently install and run Dell command update utility to Dell endpoints to keep drivers up to date, as Dell are frequently rolling out driver updates. Has anyone been able to make this work for them? I've looked into it and found some sample scripts on reddit to try and edit and test. the problem I have is getting dell command update to install first, then getting the configuration file out to the required computers that need it, then running the update silently. If someone has managed to get this working, I would love to see how you did it, or kindly ask for some sample scripts to work with? Any assistance would be greatly appreciated. -
Hi, I have configured and applied default storage notification policy to all my Windows workstations that is set to send a notification when the system partition has less than 5% with priority elevated. But all the notifications I get about storage say: The free space on disk drive C: on computer computername in group groupname - Office - Workstations' is below 15% (ex. 16.24 GB free of 118.18 GB). How can I make the applied policy to respect the right percentage specified in the group policy? Do
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Hi Could someone assist in helping me to set up an alert when a network connection is dropped. This is happening at one of my client sites after changing to a new ISP. The ISP says the router/switch is fine but connections are dropping. I would like to be able to log when a connection drops (ideally knowing if the internet connection has dropped or just the internal network connection) I'm not sure a simple ping notification is good enouh in Pulseway to do this as I need to know if the connection has dropped for a few mseconds as well as larger outages. I guess the Event Viewer holds the answers but would appreciate it if anyone has done this before if they could share their thoughts. Thank you, Andy -
Our technical support AD credentials have changed passwords and now we are getting hundreds of machines trying to login with the configured AD account PowerShell User Impersonation credentials…locking the technician accounts. These machines are spread out at 19 separate locations and over 600 miles, at remote locations. How do we remotely modify the Runtime PowerShell user credentials on those machines? I have tried uninstalling and then reinstalling, but it absorbs the previous configuration…including the former PowerShell User credentials….I also tried calling tech support but was sent to voicemail. Help! Local Setings where credentials were entered: Remote Settings, no ability to enter or modify PowerShell User:
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I am attempting to install pulseway on my raspberry pi 3b+, and have downloaded and installed the correct file from the pulseway website, and made sure that my openssl libraries are up to date and correctly setup. I followed through with the given installation instructions and repeatedly the pulseway service is unable to be started. When executing the command sudo systemctl start pulseway, the command works and presents no errors. Upon checking the app or the list of all services, however, pulseway is not shown as a service and there is no devices connected to the app. See the attached images for the output of sudo systemctl status pulseway
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Hi, We have a network set up with security cameras and we'd like to use Pulseway to monitor the status of the cameras. We thought about using the ping tool but we are worried ping a large number of devices every 5 seconds could have negative effects on the network and/or switch the devices are on. Does anyone know of a way to use SNMP for this? I was going through the set up but couldnt figure out which OID to use. We are using the enterprise edition. Thanks, ~ Chris -
Hi Pulseway was setup by someone who has now left and I have installed the client upon multiple computers and servers which all appear within Pulseway manager / Manage systems and in the pulseway dashboard but none appear within the mobile app nor within the webapp. I have obviously missed something, but what? Answers on a postcard to the usual address... -
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I have used the rest api Publish and Notify to make a system in Pulseway. When I run the api the system will be updated and there will be notifications of the devices I monitor. (if their are up or down) But if I run the script I get alle the notifications that I don't want because the state isn't change of the devices. Is there a php script that makes the Pulseway Notifiy api remember the state of the last send notification so there will only be send a notification if the state is change since the last send notification? Kind regards, Mitch -
Hi, To avoid unnecessary interruptions would you please tweak the application installed/monitoring as follows: 1. Track a history of application changes: name and date installed/uninstalled. 2. Alert wildcard exclude (ex. Application Name: "Mozilla Firefox*") such that when Mozilla Firefox 51.0.1 (x64 en-US) or it latest version are installed and uninstalled no alert is sent. The history is useful to know what application changes occurred recently and I'm also looking for alerts on non-standard applications. The later I do want a notification. Last year an international version of Adobe caused a black screen when logging into the desktop and because of the alert when the client called I was able to resolve the issue right away. The goal would be to get notifications on applications not in the exclude list and the ability to see all application changes in case one does cause and issue. Thanks for your attention. -
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Hello, When we create a note from the webapp, we have a business process that notifies the client that a note has been added to a ticket, however, when we create a note from an email, it gets added to the ticket, but a notification doesnt go out. How can we configure a business process that emails a client a notification that a note has been added to the ticket (by email)? Thank you, dp
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I am running CentOS 6 and I can track most of my /etc/init.d services just fine - except for iptables. When the service is running, Pulseway reports that it is down. For example, these lines work just fine: <Service Name="ntpd" DisplayName="NTPD Service" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="" CanBeStopped="true" Enabled="true"/> <Service Name="crond" DisplayName="Cron Daemon" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="" CanBeStopped="true" Enabled="true"/> But this one does not <Service Name="iptables" DisplayName="iptables Service" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="" CanBeStopped="true" Enabled="true"/> Does anyone have any ideas? I'm relatively new to Pulseway so it is entirely possible that I'm just missing something obvious. Edit: I just confirmed that I can start the service successfully when I manually stop it, but it still never detects it as running. -
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I have created a Windows cmd file to copy files nightly on one of my servers. If there is an error, the cmd file outputs the error to an error.txt file, thus updated the "Last Write" date on the file. My command file is working great, and outputs the errors to the error.txt, and the date stamp on the error.txt file is updated each time this happens. I configured the Pulseway Computer Settings via Notifications -> Storage -> Files. I added the error.txt and checked for notifications to be sent when the file last write date has changed. (see image) This works the first time, but the second, no notification is sent. Am I doing something wrong? Any pointers on how I can make this work consistently? Thanks!
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Hi, We are monitoring around 15 servers using pulseway. But I want to configure different email ids for sending the notifications.( not the main emailid which is registered with pulseway). 10 servers notifications to 1 email id & remaining 5 servers to a different emailid.Is it possible to configure in this way ? Thanks in advance Jay. -
I am having issues with pulsewaycredentialprovider.dll stopping the Windows login screen from loading on Windows 10 1809. I have submitted a ticket to support at support@pulseway.com as well. The issue is that with Pulseway software installed and the credential provider loading the system boots to the displayed screen but will go no further. I am able to run terminal and PowerShell commands from the web interface (prior to software uninstall) but can never log in. Pulseway remote does not work either. This is happening on two Windows 10 1809 DELL Optiplex computers with fresh Windows 10 PRO installations. RIght now our only solution is to leave Pulseway uninstalled. Any information or solution helpful. Thanks. John
