Paul

Oh yes, we're dead serious on moving the agent configuration to the webapp (along with the policies) so this is surely happening in the future. -Paul

Thanks, I've added to our todo list. -Paul

So hardware configuration will suffice then. This is very good feedback, thanks. If we add this we will be able to also support notifying you when the hardware changes which would be awesome. -Paul

That's very good. Thanks. -Paul

Check out this blog post as it describes the use of tags and scopes. -Paul

Thank you for your feedback. This will help us a lot as we're making plans for the web dashboard. -Paul

Welcome to the Pulseway community! We're going to implement the RD first on the webapp and then we're going to make plans on having it on the mobile apps. I reckon iOS is going to be first. -Paul

Hi, We actually have this scheduled for the end of Q1 beginning of Q2 so we can say that this is definitely coming. -Paul

Hi Christian, It's indeed useful to sort services by the column names however in the mean time try to right click on the tables as we have a custom context menu on most of them. -Paul

Hi Jimmy, We are considering on ways to make all Pulseway commands to support delayed execution but in the mean time try using this plugin: -Paul

Thanks for letting me know. Glad to hear it works now. -Paul

Hi guys, We had this in the original spec for the Automation module but it was pushed out the spec when we were getting closer to the release date. Drag & Drop functionality would be nice indeed however we may introduce it initially as a dialog. -Paul

Hi Christian, Unfortunately we don't have any best practices for the AV solution as we don't provide any for the RMM / PSA. The reason behind this is that each deployment is unique and the configuration should be specific to that environment to ensure the best performance. A good example would be a SQL Server machine where you would want to exclude from scan the Data and Log mount points in order to avoid the AV product from introducing IO delays while it scans. -Paul

Hi there, We've noticed that this can happen of machines that are under heavy load during startup. A better solution would be to increase the service start timeout to 2 minutes. -Paul

I like the idea. Internationalization support for that form isn't something that should be problematic. I've pushed it on our todo list. Thanks. -Paul

Each app is designed to address a specific problem: a. Agents collect information about your computer, monitors it and executes commands as they are requested. b. The WebApp, Windows 10 App and the mobile apps will help you stay in control with your systems and notify you when something goes wrong. c. The Dashboard desktop app gives you an eagle-eye view to your systems with color coded statuses allowing you to put the app on a monitor on the wall. d. Pulseway Remote Desktop Client app (and the Dashboard app) allows you to start a remote desktop session to the monitored systems. We are working on introducing RD and Dashboard support to the WebApp so we're definitely looking on centralizing the tools you need to use to manage your systems. -Paul

Hi Christian, Is this in the event log name or in the sources / keywords sections? -Paul

AIDA provides a lot of information about your system, many things from there you don't really need (similar to the msinfo32 data). What exactly would be helpful? I can think of the hardware configuration as useful and driver versions maybe. -Paul

Hi Christian, Would you be able to list the top 5 features you would like to have in a module for HP or DELL? -Paul

Hi Christian, You could use the tags feature for this along with the computer notes. You can also combine tags by creating Scopes which will ease the navigation (especially now that we've introduced a better way to filter the systems on the webapp). -Paul

Just to completely exclude the Barracuda Web Filter, can you setup one machine that connects directly to the internet or completely bypass the web filter? The error message is saying that it reached a server but the SSL negotiation has failed (it reached a machine that doesn't support SSL or there is a protocol mismatch) which can only happen if the agent connected to something other than our servers. -Paul

Hi David, No, the change takes effect right away. Check to see if you don't have a Pulseway Group Policy overriding the local setting. -Paul

I doubt that the service is stopping. We've seen something similar on a customer's site where there was a Sophos UTM that had content filtering turned on. Do you have any firewall software or hardware between the machines and the internet? -Paul

Also check to see that icafarmville.pulseway.com resolves correctly on that machine. Output on my machine: C:\Users\Paul λ nslookup icafarmville.pulseway.com Server: UnKnown Address: 192.168.2.1 Non-authoritative answer: Name: eslb.pulseway.com Addresses: 69.65.50.6 69.65.50.4 69.65.50.9 69.65.50.5 Aliases: icafarmville.pulseway.com -Paul

Hi David, From the Pulseway Manager make sure that you allow the Remote Desktop connection if the user doesn't confirm the connection request or completely disable the connection request popup: -Paul