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Everything posted by MichaelS

  1. Hello Darien, In Pulseway 6.0 the group policy management has been moved to WebApp -> Server Admin -> Configuration -> organization / site / agent group -> Policy tab
  2. Hello to my best knowledge, there were no changes introduced to the video modules however, I believe you may work around this shortcoming by playing with the cameras from the device manager (as long as you keep just one camera switch on Pulseway agent should automatically redirect to the active one)
  3. Hello Adam, Can you please contact our Support Team at support@pulseway.com regarding your query
  4. Hello Haddi, Noted, I'm going to forward your request to for further evaluation.
  5. Hello, Yes, the export/import would definitely do the trick, however, I would like to encourage you to use our automated deployment feature when possible as it comes with an option to select and import agent settings from already a preconfigured agent. the other solution would be to use a more centralized approach and to configure your agent using the Group Policies (click here for more info)
  6. Hello Kasey, Thank you for reporting it, I will forward your concerns to my colleagues in the Development Dpt for further investigation.
  7. Hi JDAIII, System names can be easily edited from PowerShell with help of the below script. Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value "your_system_name" Would you like to set your Pulseway computer name to the actual hostname simply leave the 'value' blank Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value "" Unfortunately the same is not supported for MacOS, and any changes will need to be done manually. Really sorry about that...
  8. Hi Levi, The work is still in progress, will let you know as soon as I have the details.
  9. Hello Mario, To see my reply to your previous post please click here. Would you need anything else, just drop us a line on the forum or at support@pulseway.com Always happy to help!
  10. Hello Dennis, You can remove the link from numerous machines at the same time by creating a script containing the below line and executing it on the desired scope of machines using task. Remove-Item 'C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk' -force For more information on the subject of creating and running scripts through Pulseway, please click here
  11. Hello Mario, You were right to look for those settings in Workflows. Create a new workflow, navigate to the Conditions tab and look for title filter under the Tickets section. once done go to Updates tab and select the queue of your choice Hope it helps, problems please let us know!
  12. Hi, Thank you for your suggestion. We will take it into consideration.
  13. Hello, You may try to cross-reference any asset overview reports based on the system name from RMM and PSA to highlight the differences. Regarding the forced registration of assets in PSA - I've raised the issue with my colleagues from the Development Department and we would consider it for the further release.
  14. Hello everyone, Pulseway collects asset information data once every 24 hours and it should not contribute much to the network traffic. all of the above data and many others can be accessed directly from the Reporting section (please look for any Asset or Audit related reports)
  15. Hello, Apologies for the small delay in getting back to you. I was assured that the reporting issue was sorted overnight. Would you still be experiencing any problems please contact us directly at support@pulseway.com
  16. Hi, If I remember it correctly it's up to 1000 messages in 24h period
  17. Thank you for your suggestion. We will take it into consideration.
  18. Hi Andrew, That's correct. In order to get access to the Security log on the machine, you will need to modify its device access policy. Navigate to Pulseway WebApp and sign in using the same credentials you've used to deploy Pulseway Agent to the end user's PC. Next, go to Account, followed by Monitoring Devices, select the 'Set Default Device Access Policy' button and change access policy to the end users' machine to 'Full Access'. This should do the trick for you. Any problems please let me know.
  19. Hello, The Pro plan is still available to all users. In order to select it, please select the Free Plan and add more licenses.
  20. Hello Andrew, Thank you for your input. We will look into your suggestions and if successful, would consider them for the future release.
  21. MichaelS

    Linux SNMP

    Hi Biffo, Just had a look at the post you've mentioned and although the idea is very neat it has to be implemented directly on your machine without Pulseway working as the middleman here. Sorry about this.
  22. Hi Polaris, Can you please contact me or one of my colleagues directly at support@pulseway.com Thank you.
  23. Hi, Unfortunately not, however, it will be one of the key features on our new RD client
  24. MichaelS

    Linux SNMP

    Hi Biffo, I'm afraid that for the moment the SNPM monitoring feature is not available for any other OS than Windows. Really sorry..
  25. Hi, All messages should be stored in /var/log/messages.
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