Everything posted by Chris
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A few newbie questions...
Hi Grunta, There is no global lockdown option available, however you can push the registry keys required to do so through a GPO. If you need assistance how to do that please send an email to support [at] pulseway [dot] com. If the device isn't online at least once during the password propagation period, then it will not show up again on the agent until it's credentials are manually updated. You can resolve this issue by registering all systems under an administrator account and then provide delegated access to the employees. Once an employee leaves the company you delete the account to revoke it's access to the systems. Regards Chris
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Access through Firewall
Hi JMann, You need to open the TCP 443 port (HTTPS) for the hostname of your Enterprise server in outbound. Thanks Chris
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localhost IP for user logged
Hi Fred, In the security event log what ip address does Windows see? Cheers Chris
- Agent cannot connect to the server
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Eset Remote Administrator Connection Difficulties
Hi, Unfortunately we don't have any ETA at this stage but we do have ERA 6 on our todo list so it will definitely going to be implemented eventually. Chris
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Installation of modules fails - proxy
Hi Shane, Thank you for your confirmation. Enjoy using Pulseway! Chris
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Apple Watch app
Hi, Thanks so much for your feedback. We will consider it for the future. Chris
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Agent cannot connect to the server
Hi Jaapyse, That's alright, I've done it for you. The error message you've quoted is saying that the agent could not connect to the server. Check that the hostname resolves correctly in the DNS, that you can open the URL in the browser and that the date and time is correct. Is the system that cannot connect in the same network with the Enterprise server? Chris
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Some sugestions/questions from a potential buyer
Thank you for your feedback, this very valuable for us. We are currently working on an Automation module which will allow you to run scripts on a scope of systems (subset of systems, groups and tags) and even schedule their execution. Generally speaking, our integrations are at a notification level so having support requests fire as notifications will actually trigger Pulseway's hooks to create the ticket and notify the agents via phone which I personally think is pretty cool. You could give a go to the Ninite Plugin which allows you to perform third party patch management of your systems.
- Agent cannot connect to the server
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Auto Clear Notifications Based on Trigger Conditions
Hi Jaapyse, You cannot write any plugin for this since the notifications are handled by the server. Unfortunately we cannot provide any ETA for this I'm afraid. Chris
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Read out ESXi Host hardware info + alert notification
Hi Kurt, Pulseway cannot monitor the ESXi datastore latency at this moment. You could setup some vCenter alarms for disk latency have Pulseway monitor the vCenter alarms (Pulseway Manager -> Notifications -> Server Modules -> VMware): Type monitor: Virtual Machine Monitor for: specific condition or state Trigger: VM Max Total Disk Latency Chris
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Mac OSX Remote Desktop
Hi Grant, Welcome to the Pulseway community! Unfortunately we don't have any ETA for this feature. Chris
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Inventory export for a cmdb
Hi, Welcome to the Pulseway community! At this moment you cannot query data from the Pulseway systems through our APIs but this will become possible in the future. Also the upcoming reporting module will support exporting the data as CSV too. Chris
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Some sugestions/questions from a potential buyer
Hi Jacob, Thank you for your interest in Pulseway. We understand that our current reporting implementation is limited however rest assured as we are working on a better reporting engine as we speak which features historical data aggregation, rebranding, charts and scheduling. There is no JIRA integration at this moment however we plan on adding the ability to call generic web hooks that will allow you to integrate Pulseway with JIRA easily. Pulseway Remote Desktop connections can be initiated from the Pulseway Dashboard (Windows Desktop App - not the Windows 10 Metro Client) and the Pulseway Remote Desktop Client (Windows Desktop App). We plan on introducing support for the HTML Web Application and the rest of the Client apps in the future as per our Roadmap. We're going to have a Dashboard app replacement on the HTML Web App in the future too, would you be able to enumerate the top 5 features that you'd love to see in a new Dashboard app? Once we support rebranding on the HTML Web App and Reports we are going to extend it to the other clients (including mobile apps) and possibly the agents as well. Chris
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Installation of modules fails - proxy
Hi Shane, No, Pulseway trials allow you to try all features of product without any limitation. Restart the IIS server and then try again in 5 minutes. If this doesn't work please send an email to support [at] pulseway [dot] com and I'll escalate it to L2 technical support. Chris
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Locked account notification repeating
Hi Labsy, The notification will only trigger again if the user is unlocked and then it gets locked again. Chris
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install agent into PFSense
Hi, I'm really sorry we're pushing this for so long however there is still no progress on this as of now. I will post a reply when this becomes available and also added your email to the todo so that we'll let you know when this becomes available. Chris
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Exchange Remote Monitoring
Hi Gunter, Welcome to the Pulseway community. Can you also include the error you're getting when you click on the Test Connection button? Chris
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No hardware details - Asus Sabertooth
Hi Marc, Can you try to run the following software: http://openhardwaremonitor.org/downloads/ and see if this one correctly identifies your motherboard sensors? Chris
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Installation of modules fails - proxy
Hi Shane, Can you also bypass the proxy for the following hosts on the Enterprise server? slv.pulseway.com slv2.pulseway.com Chris
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HP Proliant Hardware
Hi Jaapyse, Yes, this is possible. You can use the WebSite monitoring which will notify you when the HTTP GET fails. Chris
- Calculations on variables
- Screen cannot be captured at the moment due to fast user switching
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Customer Remote Desktop
Hi Daragh, I am not sure what you mean however from an Enterprise server you can have multiple user accounts which can be setup from the HTML web application (as described in the blog post). Chris